Hotel di Karasuma, Kyoto

Comfortable stay with an impressive terrace on roof top where you can chill out with the view of Kyoto while soaking your feet, so comfy! Bar time in the evening at the terrace. Small hot bath area yet peaceful ambience. Small room but well equipped. They suggest to store the luggage under the bed but personally found that it isn't practical for big luggage. Otherwise the mattress is comfortable and the provided amenities are all fine for the stay. Good location even department stores, shops, restaurants, public transportation, attractions, Gion and etc are in walking distance but still silent enough and I had a good stay here. Also taxi stop is just right in front of the hotel entrance. Luggage can be store after check out but please check with the time for picking up with the staff.

The hotel is close to Karasuma-oike station. However, if you have a luggage, it is easier to exit by elevator from Exit 5 and cross the road to the hotel. The rooms are clean and comfortable. Space is decent for a family of 3. We also liked that they have a common place at the lobby where we can eat or snack. They also offer coffee, water and other amenities (toothbrush, cotton buds, face wash etc) too.

This location is perfect I would say, walking distance away from the main shijo street. There's a bus stop outside hotel whereby you can go anywhere with it . Family Mart is few steps away. Cleanliness is on point other than the room is small. But generally all Japan room is small unless u pay more for it.

Let me talk about the size of the room first. Compared with the average Japanese business traveler, this room can be described as super comfortable. There is no sense of oppression. The room facilities are all well equipped, and there should be some, because we go in winter, and there is also a big terrace. Warm stickers are provided, but we just happened to have prepared ourselves so we didn’t take the position. It was in the middle of the Shijo and Wujo stations. If you are pulling luggage, you should pay attention to which exit has an elevator, or you will have to go up the stairs yourself.

Pros: - excellent service, staff can speak English well. Cleaning of the room was good. - facilities are modern and clean - amenities provided are good quality. Specifically, the razor and toothbrush - restaurant attached to the hotel is very good Cons: - mainly the location, its in the middle of everything but that means its either a 20min walk to gion/kyoto station, or you pay for two stops in the train/bus then walk the rest of the way everytime you head out. If you like walking, then this is no problem.

Hotel location is good but direction instruction to hotel isn't clear. We walked & dragged our baggage thru stairway from train station. 1. Location convenient. To popular tourist IG places need to walk 20mins 2. Food available nearby & mall. 3. Room enough tk sleep with small space to leave your baggage standing. 4. Very basic room. Comfy to sleep, not too noisy. Thank you.

My husband and I have been to Kyoto many times and stayed in various luxury hotels, but the Kyoto Bettei at the Sora-niwa Terrace this time is definitely our favorite and most satisfying one! Although the room rate is nearly 6,000 per night, it is worth the money. If it weren’t for the fact that the bed was a little too soft and not elastic enough, it would almost be a full score💯 The hotel is in an extremely advantageous location, with subways and trains nearby, small rivers and large rivers within easy reach, and beautiful scenery; The room has a private hot spring in Shijo Kawaramachi, which is extremely rare in a hotel in the city center, and the hot spring water quality is excellent. After taking a bath every day, I feel that my skin and body are in great condition; The service is first-class, the front desk guy is handsome and gentle, not only carefully and thoughtfully explaining all the details, but also recommending several particularly delicious restaurants for us (we have almost tasted them, great!) The hotel room is spacious and very comfortable, making us almost reluctant to go out... There is a warm outdoor terrace overlooking Kiyomizu Temple, a TV that can be projected, and a refrigerator full of snacks and various drinks for free... What surprised us most is that the hotel has a ”secret exit” only for guests. From here, you don't need to go through the front desk and go directly to the nearby streets. Every time you walk, you feel like you are on a ”Roman Holiday”. I strongly recommend friends who come to Kyoto to stay here. We will definitely choose this place again next time we come.

If I had to point out a slightly unsatisfactory aspect, it would be the inefficiency of the front desk service. When I asked for a recommendation for the nearest laundry service, they didn’t provide any suggestions at all and were quite perfunctory. Due to being in a hurry, I asked the front desk to call a taxi to the bus station for me. Instead of taking action, they kept saying that the roads were closed today and that taxis might be delayed, along with a lot of unhelpful comments. This wasted a few minutes. It would have been much better if they had simply gone downstairs to call a taxi and helped solve the problem. Overall, I felt their service lacked enthusiasm, which was something I was very dissatisfied with. As for location wise, this hotel’s location is UNBEATABLE. I would stay again for the location and nothing else

We had a really great time there even though it was just for a night. Great location accessible to all areas.  Very nice and welcoming receptionist and when he saw our passport he thanked us in Thai and it was so sweet of him to talk to my family back in Thai.  Breakfast is also a top rate! So many varieties.