The Westin Miyako Kyoto

Ulasan The Westin Miyako Kyoto

The Westin Miyako Kyoto

1 Awadaguchi Kachocho, Higashiyama Ward, Kyoto City, Kyoto Prefecture, 605-0052, JapanLihat Detail Hotel
The Westin Miyako Kyoto
The Westin Miyako KyotoThe Westin Miyako KyotoThe Westin Miyako Kyoto
Cek ketersediaan kamar untuk tanggal perjalanan Anda
Kami Samakan Harga
1 malam

Ulasan Tamu tentang The Westin Miyako Kyoto

9.6/10
Amazing
832 ulasan
Ulasan terverifikasi
Location9.6
Amenities9.5
Service9.4
Cleanliness9.7
Filter berdasarkan:
Urutkan berdasarkan:
All reviews(832)
Positive reviews(817)
Reviews with photos/video(277)
Relaxing hot springs(110)
Delicious breakfast(109)
Garden view(84)
Easy to get around(81)
Offers pick-up/drop-offs(78)
Large rooms(54)
Close to metro(48)
Luxurious(8)
Negative reviews(15)
Zoe 2302
Deluxe Twin Room
Check-in Nov 2024
Family
5 ulasan
10.0/10
Outstanding
Diposting pada 26 Des 2024
A good hotel stay will always make a trip an overall better experience. I definitely recommend Westin Kyoto. All the staff are well-trained with super good service. I asked for directions to the garden, the staff stopped his work and brought me to the garden. Had a bumpy flight in and end up reaching hotel at 10pm. The wonderful service made the first night much better after the full day ordeal. The hotel is near cafes though there is no mart nearby. Just beside a subway. So it’s very convenient. They have shuttle bus to Kyoto Station.
6/10
Tanggapan dari Properti: Thank you for choosing and staying at the Westin Miyako for your stay in Kyoto. We are pleased to know that our staffs made your stay comfortable and memorable one. We look forward to welcoming you back in the near future.
MARYSaaweet
Deluxe King Room
Check-in Nov 2024
Couples
21 ulasan
9.5/10
Amazing
Diposting pada 18 Des 2024
Room was very spacious, very clean and amenities are the level of a 6 star hotel with high quality toiletries, sothys facial and body products. The bed is very comfortable with thick topper. The best part: amazing breakfast spread and quality of food top notch, many Japanese selections and international options. The natural onsen feels imperial, grand and very clean. Gym and indoor pool are good too. And to top it off, they even prepared a delicious strawberry cake for my birthday and free upgrade to suite
Tanggapan dari Properti: We sincerely appreciate your stay at The Westin Miyako Kyoto on the special occasion of your birthday. Your kind words truly mean a lot to us.Our "Kacho" Spa, one of the largest in Kyoto, spans an impressive 2,100 square meters and features natural hot springs drawn directly from the hotel grounds. It is known for its therapeutic effects, such as alleviating fatigue and improving circulation. The semi-open-air bath provides a tranquil space for relaxation and rejuvenation after a long day.Thank you for enjoying breakfast at our all-day dining restaurant, "Rakuu." We offer a buffet-style dining experience featuring freshly prepared dishes from our live kitchen, including a variety of options made with fresh seafood sourced directly from local ports and Kyoto vegetables.We remain committed to enhancing our services to ensure our guests have the most comfortable and enjoyable experience possible.We hope you will visit Kyoto again, a city full of charm throughout all seasons. We sincerely look forward to welcoming you back in the future.
Anonymous User
Deluxe King Room
Check-in Nov 2024
Family
12 ulasan
9.5/10
Amazing
Diposting pada 27 Des 2024
A historical hotel with good renovation. Breakfast was good too.
Tanggapan dari Properti: Thank you very much for choosing to stay at The Westin Miyako Kyoto. We are also delighted to hear that you enjoyed the Kyoto-style breakfast at our all-day dining restaurant, "Raku." Our buffet features a variety of dishes, including freshly prepared items from the live kitchen, seafood delivered directly from the port, and Kyoto vegetables. We will continue to strive to provide services that exceed your expectations, and we look forward to welcoming you again in the near future.
Guest User
Superior Room With King Or Queen Bed
Check-in Nov 2024
Family
1 ulasan
10.0/10
Outstanding
Diposting pada 14 Des 2024
My mother and I absolutely loved staying at Westin Miyako for our celebratory Kyoto trip. The renovated room was spacious and beautiful with excellent bedding and well appointed amenities. We enjoyed using the spa and dining at the buffet. The hotel is a bit away from sites but we didn’t mind because we preferred quiet stay. The area is peaceful and walking to nanzenji area was great. Most of all, we thank all the staff who were so kind and so helpful to us, making our stay wonderful!
Tanggapan dari Properti: Thank you very much for choosing to stay at The Westin Miyako Kyoto and for your kind words of praise. We are delighted to hear that you thoroughly enjoyed your time with us.Our hotel is situated on the hills of Higashiyama, Kyoto, surrounded by lush nature and historical landmarks. Conveniently located just a 2-minute walk from Keage Station on the subway, it is also within walking distance of iconic sites such as Nanzenji Temple and Heian Shrine.Within our premises, we are proud to host "Kacho," Kyoto’s largest spa facility, which features a natural hot spring sourced directly from our property. The spa includes a semi-open-air bath and offers a relaxing experience, with benefits such as relief from fatigue and improved circulation. We hope you were able to unwind and rejuvenate during your visit.Additionally, we appreciate your visit to our all-day dining restaurant, “Raku.” It is our pleasure to offer a wide variety of freshly prepared dishes from the live kitchen, featuring fresh seafood delivered directly from local ports and seasonal Kyoto vegetables in a buffet style. We are thrilled that you enjoyed the dining experience.We remain committed to continually enhancing our services to ensure that all our guests have a comfortable and memorable stay. We warmly invite you to visit Kyoto again, where the beauty of each season offers a unique and charming experience. Our staff looks forward to welcoming you back with open arms.
Henry
Deluxe Twin Room
Check-in Apr 2024
Family
3 ulasan
7.0/10
Diposting pada 30 Mei 2024
The hotel location is not extremely convenient, it's not 100% clean and you can find some dust around. Staff is always friendly and helpful.
Tanggapan dari Properti: Thank you very much for staying at The Westin Miyako Hotel Kyoto.We sincerely apologize that you were not satisfied with your stay at The Westin Miyako Hotel Kyoto.It is not possible for us to have a 100% cleanliness and dust in the room.We will review the cleaning once again and strengthen our checking system. We are very grateful for your kind comments, and we will definitely make use of them to improve our services.Once again, we would like to express our deepest apologies for this incident. Sincerely hope to welcome you back in the future.Yuji OsawaManager, Front OfficeThe Westin Miyako Kyoto
Guest User
Deluxe King Room
Check-in Okt 2024
Family
4 ulasan
9.5/10
Amazing
Diposting pada 20 Nov 2024
The location is out of the way but they have free shuttle to the train station. Overall it was a great stay. We enjoyed the spa thoroughly!
Tanggapan dari Properti: Thank you very much for staying at The Westin Miyako Kyoto.We were truly touched to read your feedback and are sincerely grateful for your warm and kind words of praise.Our hotel is located on the highlands of Kyoto’s Higashiyama district, surrounded by abundant nature and historical landmarks.We are conveniently located just a 2-minute walk from Keage Station on the subway line, with Nanzen-ji Temple and Heian Shrine within walking distance.For guests using our shuttle bus, direct access is available from Kyoto Station to the hotel. The shuttle also stops at Kyoto’s downtown areas, including Sanjo Keihan and Gion Shijo, before arriving at Kyoto Station Hachijo Exit (Shinkansen side) in about 25 minutes.The hotel also features “Kacho,” Kyoto’s largest spa with an area of 2,100㎡, offering natural hot spring water drawn from within the hotel grounds. The spa provides benefits such as fatigue recovery and relief from cold sensitivity. It also has a semi-open-air bath where you can unwind and recover from the day’s activities.We will continue to strive to improve our services so that all our guests can enjoy a more comfortable stay.We sincerely look forward to welcoming you again to Kyoto, a city full of charm in every season. It would be our pleasure to serve you once more.
ZKChew
Deluxe King Room
Check-in Apr 2024
Travel with friends
9 ulasan
10.0/10
Outstanding
Diposting pada 18 Mei 2024
This hotel is amazingly good. Gotten free room upgrade and the room is very big. There are nice gardens, sauna, gym and swimming pool in the hotel. Had a pleasant stay and will definitely come back again if I am in Kyoto.
Tanggapan dari Properti: Thank you very much for staying at The Westin Miyako Kyoto.We have read your post.Your post conveys that you enjoyed your hotel life.As you wrote, taking the elevator to the 7th floor from the front of the hotel, you will find the garden designated as a cultural property of Kyoto City at the foot of Mount Kacho.Passing through the heavy cypress bark gate, you enter a serene space that makes you forget the hustle and bustle of everyday life. The "White Sand Courtyard" with its impressive gourds and the "Kasui-en Garden" utilizing natural rock formations captivate the hearts of visitors."Our hotel's spa "Kacho," one of the largest in Kyoto with an area of 2100 square meters, features a natural hot spring sourced from the hotel's grounds. It is effective for recovery from fatigue and alleviating cold symptoms. With a semi-open-air bath, you can thoroughly relieve the fatigue of the day.We are thrilled by your words, "will definitely come back again if I am in Kyoto."We will continue to strive to improve our services so that you can spend your time comfortably.Please come back to Kyoto, which is full of charm throughout the four seasons. We are looking forward to welcoming you from the bottom of our hearts.
Connie
Deluxe King Room
Check-in Feb 2025
Travel with friends
1 ulasan
10.0/10
Outstanding
Diposting pada 1 Apr 2025
One of the best hotel in Kyoto, so warm with thier hospitality
Tanggapan dari Properti: Thank you very much for choosing The Westin Miyako Kyoto and for your kind words. We are truly delighted to hear that you enjoyed our hospitality and had a wonderful stay with us.Providing warm and heartfelt service to our guests is our top priority, and your appreciation means a lot to our team. We will continue to strive for excellence to ensure that every guest has a memorable experience.We sincerely look forward to welcoming you back on your next visit to Kyoto.
56785678
Junior Suite 1 King Bed(Club level)
Check-in Mar 2024
Family
4 ulasan
10.0/10
Outstanding
Diposting pada 10 Apr 2024
I booked Junior Suite for 4 nights. Upon arriving the hotel, hotel staff was already waiting at the lobby. She led us to the Club at the 3rd floor to check in and arranged our luggage to deliver to our room. We had a few drinks and some Tapas at the Club before approaching to the room. The Club offers free flow of champagne, wine and drinks as well as snacks all day, it’s really a nice place to chill out before or after formal meal. Breakfast buffet at the 2/F was nice. A large variety of choices were available. I tried the massage service at the 2/F. It was nice too. Hotel staff got great hospitality. On check out date, they delivered our luggage to Kyoto Station for us to pick up there after our morning tour in Kyoto. Very thoughtful arrangement.
Tanggapan dari Properti: Thank you very much for staying at The Westin Miyako Hotel Kyoto.We have read your post.We can see from your post that you enjoyed your stay at the Westin Miyako Hotel Kyoto.We are very much touched by your words of praise.Thank you very much for your kind words about our breakfast in Kyoto at our all-day dining restaurant "RAQOU".We offer a variety of freshly prepared dishes from our live kitchen, including seafood directly from the fishing port and Kyoto vegetables, in a buffet style.The design theme of the lobby and rooms is based on the nature of Higashiyama in Kyoto. The design of the lobby and rooms is inspired by the natural beauty of Higashiyama, Kyoto.The Junior Suites offer elegant, modern interiors and spacious rooms that provide a sense of quality and comfort.The suite features a living room for entertaining and a bed for a comfortable night's sleep. A bathroom with a separate washing area will help you relax after a long day's travel."This time, guests staying in the suites had access to the exclusive Westin Club lounge. Afternoon tea and evening cocktails are available at all hours.Thank you for visiting the Satellite Concierge located at Kyoto Station.We will deliver your luggage from Kyoto Station to the hotel and from the hotel to Kyoto Station.We will continue to improve our services to make your stay as comfortable as possible.We look forward to welcoming you again to Kyoto, a city with charm throughout the four seasons. We look forward to seeing you again.
Guest User
Deluxe Twin Room
Check-in Agt 2024
Business travelers
12 ulasan
9.5/10
Amazing
Diposting pada 13 Sep 2024
Very Good.
6/9
Tanggapan dari Properti: Thank you very much for staying at The Westin Miyako Hotel Kyoto.We are very pleased to receive your kind words of praise.We will continue to make every effort to ensure that our guests have a pleasant stay with us. We look forward to welcoming you again.
Guest User
Deluxe Twin Room
Check-in Sep 2024
Family
4 ulasan
10.0/10
Outstanding
Diposting pada 27 Okt 2024
Great hotel. Beautiful view and cozzi spa. Definitely go again once visiting Kyoto
Tanggapan dari Properti: Thank you very much for staying at The Westin Miyako Kyoto. We sincerely appreciate your kind words. Our hotel is located on the hillside of Higashiyama in Kyoto, surrounded by rich nature and historic buildings, offering a tranquil environment. We proudly feature "Kacho," one of Kyoto’s largest spas, covering a 2,100㎡ area, which includes a natural hot spring sourced from within the hotel grounds. It is effective for relieving fatigue and aiding circulation, with a semi-open-air bath where you can fully unwind after a long day.We will continue our efforts to enhance our services to ensure a comfortable stay for our guests. We warmly invite you to visit Kyoto again, where the beauty of each season awaits, and we look forward to welcoming you back.
Guest User
Deluxe Twin Room
Check-in Jun 2024
Family
4 ulasan
10.0/10
Outstanding
Diposting pada 10 Agt 2024
This hotel is amazing. I only didn’t like the onsen rules to be naked this is something very odd for tourists who are not used to this habit. You should give two options since we came for onsen but couldn’t make it unfortunately
Ricky hk
Deluxe King Room
Check-in Apr 2024
Couples
5 ulasan
9.5/10
Amazing
Diposting pada 14 Mei 2024
Very good service. The garden is excellent. They provide free shuttle bus to go major tourist areas that is very convenient. We just left our car in their car park. The hotel check out is 12 but that day we have unexpected issue so could not go back on time. We email them and they were so kind to let us have free late check out. The service was excellent
Tanggapan dari Properti: Thank you very much for staying at The Westin Miyako Kyoto.We have received your comments, and it's clear that you enjoyed your hotel experience. Our hotel is located on a hill in Higashiyama, surrounded by abundant nature and historical buildings.If you take the elevator from the front of the hotel to the 7th floor, there is a garden designated as a cultural asset of Kyoto at the foot of Mt. Kacho. Passing through the solid cedar gate, you'll find a peaceful space where you can forget the hustle and bustle of everyday life. You can enjoy the impressive "White Sand Garden" with its distinctive gourd and the "Kasui-en Garden" using natural rock formations, which captivate the hearts of visitors.The shuttle bus goes directly from Kyoto Station to the hotel. On the way from the hotel, it passes through downtown Kyoto, “Sanjo Keihan”, and Gion Shijo, arriving at Kyoto Station “Hachijo-exit” (Shinkansen side) in about 25 minutes. When you get off at Gion Shijo, you'll find "Minamiza Theater" right in front of you. Downtown Kyoto, “Shijo Kawaramachi”, is just across "Shijo Ohashi Bridge".Unexpected issue can happen while traveling, but we're glad it wasn't anything serious.We will continue to strive to improve our services to ensure that you have a comfortable stay. Please come visit Kyoto, which is charming throughout the seasons. We look forward to welcoming you again. 
reddongdong
Deluxe King Room
Check-in Okt 2023
Couples
23 ulasan
9.5/10
Amazing
Diposting pada 25 Des 2023
Wonderful service. Upgraded room with nice view. Wonderful onsen and breakfast.
6/8
Vedat
Deluxe Twin Room
Check-in Agt 2024
Couples
10 ulasan
10.0/10
Outstanding
Diposting pada 5 Okt 2024
Great hotel and services, wellness facilities are fantastic
Tanggapan dari Properti: Thank you very much for staying with us at The Westin Miyako Kyoto.We have read your comments and are deeply grateful for your kind words.We will continue striving to improve our services to ensure a comfortable stay for all our guests.We sincerely look forward to welcoming you back to Kyoto, a city full of charm throughout all four seasons.