15 Higashi Kujo Nishi Iwamotocho, Minami Ward, Kyoto City, Kyoto Prefecture, 601-8005, JapanLihat Detail Hotel
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Ulasan Tamu tentang DoubleTree by Hilton Kyoto Station
9.2/10
Sangat Baik
170 ulasan
Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Ulasan terverifikasi
Lokasi9.3
Fasilitas9.0
Layanan9.2
Kebersihan9.4
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Semua ulasan(170)
Ulasan positif(165)
Ulasan dengan foto/video(41)
Kamar sangat bagus(43)
Mudah kemana saja(31)
Sarapan lezat(25)
Lingkungan mewah(10)
Cocok untuk pecinta belanja(10)
Dekat tempat belanja(7)
Desain bagus(5)
Kasur sangat nyaman(5)
Buruk(5)
cinip
Kamar Triple Deluxe
Check-in Jun 2024
Keluarga
12 ulasan
10/10
Fantastis
Diposting pada 2 Agt 2024
Sikap pelayanan hotel sangat baik👍🏾
Staf ramah dan bersahabat👍🏾
Pilihan yang bagus untuk sarapan prasmanan
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Terima kasih banyak atas pujian Anda. Kepuasan anda adalah kesenangan kami. Kami sangat berharap Anda akan menginap di DoubleTree by Hilton Kyoto Station lagi dan menghabiskan waktu yang menyenangkan bersama kami!
alicelai
Kamar Deluxe Twin
Check-in Mei 2024
Keluarga
21 ulasan
8.5/10
Luar Biasa
Diposting pada 28 Jun 2024
Hotelnya dekat dengan Stasiun Kyoto, tapi di seberang stasiun lebih sepi, jadi tidak ada salahnya menginap. Kalau naik bus wisata, harus jalan kaki lewat Stasiun Kyoto di seberang. Meja depan berbicara bahasa Inggris dengan baik, tidak ada masalah dalam berkomunikasi, dan sangat membantu! Sarapan berlimpah!
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Terima kasih telah memilih untuk menginap di DoubleTree by Hilton Hotel Kyoto Station dan menyatakan kepuasan Anda terhadap lokasi hotel, layanan staf, dan layanan sarapan. Sarapan prasmanan khas hotel selalu diterima dengan baik oleh banyak pelanggan. Kami dengan tulus menantikan penggunaan Anda lagi.
SandraHAN
Kamar Twin Premium
Check-in Sep 2024
Bepergian dengan teman
16 ulasan
10/10
Fantastis
Diposting pada 24 Okt 2024
Desain lingkungan hotel sangat nyaman, saya sangat menyukainya, keanggunan taman jepang. Lokasinya juga sangat bagus, dekat dengan Stasiun Kyoto, tapi tidak berisik di malam hari. Bisa dibilang sepi di tengah hiruk pikuk. Saya mungkin akan tinggal di sini lagi lain kali saya pergi.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Terima kasih telah memilih untuk menginap di DoubleTree by Hilton Hotel Kyoto Station dan menyampaikan apresiasi Anda atas lokasi dan fasilitas hotel. Kami akan siap menyambut Anda kembali dalam kondisi terbaik.
wliu
Kamar Triple Deluxe
Check-in Agt 2024
Keluarga
6 ulasan
10/10
Fantastis
Diposting pada 30 Sep 2024
Kami memesan kamar triple, sekitar 25 meter persegi. Tempatnya oke. Saya bermain di luar pada siang hari dan tidur di malam hari. Saya tidak merasa tidak cukup ruang. Keuntungan terbesar dari hotel ini adalah dekat dengan Stasiun Kyoto, yang membuat perjalanan menjadi sangat nyaman. Ada banyak makanan enak di Stasiun Kyoto dan berbelanja juga nyaman. Kebersihan hotel sangat baik, standar untuk hotel Hilton. Hotel yang bagus.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Terima kasih atas dukungan jangka panjang dan kecintaan Anda terhadap merek Hilton. Kami akan terus menggunakan umpan balik pelanggan untuk memotivasi semangat kerja karyawan kami. Komentar positif Anda akan mendorong tim kami untuk terus meningkatkan dan mengupayakan kualitas layanan yang lebih baik. Untuk menjadi hotel pilihan pertama yang dicintai oleh seluruh pelanggan kami, seluruh karyawan kami akan bekerja sama menuju tujuan untuk terus meningkatkan layanan. Pada saat yang sama, kami juga menantikan kunjungan Anda kembali.
I I
Premier Queen Room
Check-in Jun 2024
Pasangan
3 ulasan
7.0/10
Diposting pada 25 Jul 2024
Kamar yang awalnya dipesan memiliki tempat tidur king, dan pihak hotel mengaturnya di lantai dua. Namun, bau di kamar mandi sangat menyengat sehingga kami tidak bisa menginap di dalamnya ke lantai yang lebih tinggi, dan akhirnya kami hanya bisa mengubahnya ke kamar twin di lantai enam.
Mesin cuci di hotel hanya ada 2, agak kurang.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Terima kasih telah memilih kami di antara banyak hotel dan meluangkan waktu untuk memberikan ulasan untuk kami. Saya sangat menyesal atas masalah bau yang Anda alami selama menginap, dan saya menyesal tidak dapat memberikan layanan dan fasilitas berkualitas tinggi yang layak Anda dapatkan. Setiap perjalanan itu penting, jadi kami berusaha memastikan bahwa tamu kami mendapatkan pengalaman nyaman di hotel kami. Kami sangat berharap bahwa kami memiliki kesempatan untuk melayani Anda lagi, dan Anda dipersilakan untuk menghubungi kami kapan saja untuk memberi tahu kami komentar atau saran apa pun. Kami akan terus meningkatkan pengalaman kemewahan yang eksklusif untuk Anda.
Siva Gov
Premier Queen Room
Check-in Jun 2025
Pasangan
11 ulasan
9.5/10
Menakjubkan
Diposting pada 26 Jul 2025
We had a pleasant and memorable stay at Double Tree Hilton @ Kyoto. The front desk staff (Rei n the girls) were very attentive, helpful and provided an excellent service 👍. The restaurant n housekeeping team did an amazing job. Besides that, the breakfast spread was fantastic and the hotel is conveniently located near Kyoto station (5-7 mins walk). Thank you for making our stay so enjoyable. 🙏
Terjemahkan
6/7
Tanggapan dari Properti: We are honored that you chose the DoubleTree by Hilton Toyama amongst the many hotels in Kyoto.We are excited to hear that you found many of the services and facilities of the hotel to your satisfaction and we are always available to assist you at any time.We greatly look forward to welcoming you back again soon.
Tamu
Kamar Queen
Check-in Mei 2025
Lainnya
12 ulasan
9.0/10
Sangat Baik
Diposting pada 24 Jun 2025
Imagine discovering a tranquil little cove tucked away in the heart of a vibrant city—this is exactly what you’ll find at the Four Points Flex by Sheraton in Shinsaibashi. Like a calm pool of still water surrounded by the ripples of a bustling ocean, this hotel offers a peaceful refuge from the lively chaos just outside, providing the perfect balance to a city adventure.
Location, location, location! This hotel is ideally situated just a stone’s throw away from fantastic shopping and delightful dining. A short stroll, and you’re immersed in a wonderland of both local and international flavors, plus boutiques that beckon you to explore. It’s as if the hotel hands you a golden ticket to the best experiences the city has to offer, all within arm's reach!
Now, let’s talk about the rooms. Picture this: when you enter your space, you might feel like you’ve walked into a charming dollhouse—cozy, snug, and utterly delightful! While the room is undeniably compact, it’s cleverly designed to maximize comfort, like a magician pulling a rabbit out of a hat. Need a comfy spot to rest after a day of exploration? You’ve got it! And let’s not forget, the price is as pleasant as a warm breeze—no complaints here!
Cleanliness is paramount, and the hotel excels with neat rooms that are impeccably maintained, making you feel like you’re staying in a loving friend’s home. Plus, the service is fast and efficient; checking in and out feels like zipping through the express lane at your favorite coffee shop—quick and satisfying!
So why not treat yourself to a stay at the Four Points Flex? Embrace the charm of this hidden gem, enjoy the laughter and joy woven into your experience, and create memories that you’ll cherish long after you’ve left the bustling streets of Shinsaibashi. It’s a delightful adventure waiting just for you!
Terjemahkan
Tanggapan dari Properti: Thank you for staying at DoubleTree by Hilton Kyoto Station and writing us a valuable feedback.It is our greatest pleasure to know that you have enjoyed your stay. We all appreciate your kind comments about our staff and our convenient location. This will be shared amongst all the management and the staff. Thank you once again for taking the time to write about your stay with us. On behalf of the entire team, I look forward to welcoming you back to DoubleTree by Hilton Kyoto Station.
Janice
Kamar Eksekutif Triple
Check-in Mar 2025
Keluarga
13 ulasan
10/10
Fantastis
Diposting pada 2 Mei 2025
Extremely satisfied with our stay.
Room was clean and spacious, perfect for 3 pax. Water pressure was strong too. Hotel is within walking distance to Kyoto Station (5-7mins).
The hotel also very kindly provided free bfast at the exec lounge for our room tier. Variety is the same throughout but hey, no complaints considering how it’s complimentary.
Terjemahkan
Tanggapan dari Properti: Thank you very much for staying at DoubleTree by Hilton Kyoto Station and for spending your time sharing your experience with other travelers.We are thrilled to hear that you had an extremely satisfying stay with us. It's great to know that you found your room clean and spacious, and that the water pressure met your expectations.We’re also glad you enjoyed the complimentary breakfast at the executive lounge. We strive to provide a pleasant experience for all our guests, and your feedback about the variety is appreciated.Thank you for choosing to stay with us, and we hope to welcome you back on your next visit to Kyoto!
Eva Siahaan
Kamar Deluxe Twin
Check-in Mar 2025
Pasangan
8 ulasan
5.5/10
Diposting pada 10 Apr 2025
The quality & the service does not represent the Hilton brand. Location was not so close with station & you'll need to walk ~10 mins to/ from the station, which is hard especially if you have a lot of luggage. Staff was not welcoming and not helpful, even after check out they refuse to give me a bottle of water. It did not represent the friendly city of Kyoto that I love. The lobby was not nice and felt very cramped for a 5 star hotel, it felt like a 3 star hotel which was disappointing considering how much I paid for my stay.
Terjemahkan
Tanggapan dari Properti: Mr./Mrs. Eva Siahaan Thank you for taking the time to share your feedback regarding your recent stay with us. I sincerely regret that your experience did not meet the high standards that Hilton represents.We understand that the location and accessibility of a hotel can significantly impact the convenience of travel, and I apologize if the distance from the station was challenging, especially with luggage. Additionally, I deeply regret that you did not find our staff welcoming or helpful. Providing warm, attentive service is a fundamental priority for us, and I sincerely apologize that this was not reflected during your visit.Regarding the request for bottled water after checkout, I am sorry that we were unable to accommodate your request. Your feedback is invaluable, and we will review our service policies to ensure they align better with guest expectations. Kyoto is a city known for its hospitality and warmth, and I truly regret that your stay did not reflect that experience.Furthermore, I understand that the lobby space and overall atmosphere did not meet your expectations for a five-star property. We appreciate your observations and will take them into account as we continually seek to improve our guest experience.Your concerns have been shared with our team for careful review, and we greatly appreciate the opportunity to learn from your experience. Should you choose to return in the future, we would love the opportunity to provide you with a more comfortable and welcoming stay.
Traveller2000
Kamar Queen
Check-in Mei 2025
Keluarga
22 ulasan
10/10
Fantastis
Diposting pada 2 Jul 2025
A new hotel. The breakfast is good
Terjemahkan
Tanggapan dari Properti: Thank you very much for staying with us at the DoubleTree by Hilton Kyoto Station.We're delighted to hear that you enjoyed our breakfast offerings. As a new hotel, we strive to provide a great experience for all our guests, and your comments motivate us to keep improving.We hope to welcome you back soon!
Phion
Kamar Deluxe Twin
Check-in Des 2024
Bepergian dengan teman
14 ulasan
10/10
Fantastis
Diposting pada 16 Jan 2025
Such a nice and cozy hotel. Room consider big in Japan. Very new hotel. Both side hotel walking distance less than 5 minutes got 7-11. Walk 15 minutes to AEON mall. Opposite is JR station and so many shop & restaurants there. Wonderful hotel.
15 minutes drive to Rokuon Ji knikaku
Terjemahkan
Tanggapan dari Properti: Thank you for your wonderful review! We're thrilled to hear that you found our hotel cozy and spacious, especially for Japan. It's great to know that our location made it easy for you to explore nearby shops, restaurants, and attractions. We appreciate your kind words and hope to welcome you back for another enjoyable stay in the future!
Allen
Kamar Deluxe Twin
Check-in Nov 2024
Lainnya
3 ulasan
9.2/10
Sangat Baik
Diposting pada 21 Jan 2025
Special thanks to Mina who help us on travel in Japan, she is very nice and patience. We stayed in Kyoto 4 days and Shirakawa-go village one day, she introduced us every single tips and wrote down the railway/bus transport details since the Japan railway/Shinkansen/bus/subway system is a little bit complicated for us. Appreciate her warm help again, hope everything goes well with her.
Terjemahkan
Tanggapan dari Properti: Thank you so much for your kind words!It is our greatest pleasure to know that you have enjoyed your stay. We all appreciate your kind comments about our staff. This will be shared amongst all the management and the staff. We truly appreciate your feedback and will make sure to share your compliments with Mina. Wishing you all the best in your future travels!
Pengguna Anonim
Kamar Queen
Check-in Nov 2024
Pasangan
11 ulasan
9.0/10
Sangat Baik
Diposting pada 17 Des 2024
My husband and I stayed at this hotel for three nights and had a pleasant experience. It’s conveniently located about a 7-10 minute walk from Kyoto Station, surrounded by a few other hotels and a 7-11 convenience store.
The room was somewhat compact, but this didn’t bother us since we spent most of our time exploring the city. One highlight of our stay was the gym, which is well-equipped with essential facilities. We also appreciated the laundry services, which were incredibly easy to use; you can even check the availability of machines on your in-room TV screen.
Overall, I would recommend this hotel to newcomers visiting Kyoto. It offers a comfortable stay in a great location.
Terjemahkan
Tanggapan dari Properti: Thank you for sharing your experience with us!We are delighted to hear that you and your husband had a pleasant stay and found our location convenient for exploring Kyoto. We strive to provide our guests with all the essentials for a comfortable stay.Your recommendation means a lot to us, and we hope to welcome you back on your next visit to Kyoto!
Tamu
Kamar Premium Triple
Check-in Apr 2025
Keluarga
3 ulasan
7.5/10
Diposting pada 26 Mei 2025
Breakfast limited variety. Limited fresh fruit and mostly canned fruit rather than fresh fruit totally unhealthy food.
Chef didn’t have clue how the omelet is made it was difficult to make them understand because language barrier.
We were 5 people for two rooms lone room had 3 people and two people for second room. There was extra sofa bed hidden under the bed.
We asked for the sofa bed which they brought and charge us £50 rather than informing us that there is sofa bed in one room. I consider this as a fraudulent practice.
Terjemahkan
Tanggapan dari Properti: Thank you very much for staying with us at the DoubleTree by Hilton Kyoto Station.We sincerely apologize for the experience you had during your stay. We are sorry to hear that our service and facilities did not meet your expectation. Rest assured your comments will be definitely shared with in our management team for further improvement to maximize our guest experiences.Thank you for bringing these matters to our attention. We hope to have the opportunity to serve you better in the future.
Tianjia
Kamar Queen
Check-in Apr 2025
Pasangan
6 ulasan
7.0/10
Diposting pada 12 Jun 2025
The hotel's location is great - walking distance from Kyoto Station.
Hotel staff is very friendly and helpful to recommend restaurants and things to do.
The room is extremely small - we don't believe it's accurate to its advertised size. The property seems to be renovated from an older building as the room ceilings are low and room structure feels "temporary" especially the bathroom.
For the size, it's very overpriced.
Terjemahkan
Tanggapan dari Properti: Thank you for taking the time to share your feedback with us.We are delighted to hear that you enjoyed our convenient location and found our staff to be friendly and helpful. However, we sincerely apologize for the inconvenience you experienced regarding the room size and structure. Your comments are valuable to us, and we will certainly take them into consideration as we strive to improve our guest experience.We appreciate your insights and hope to have the opportunity to welcome you back in the future for a more comfortable stay.