Ulasan DoubleTree by Hilton Kyoto Station

Tanggapan dari Properti: Mr./Mrs. Eva Siahaan Thank you for taking the time to share your feedback regarding your recent stay with us. I sincerely regret that your experience did not meet the high standards that Hilton represents.We understand that the location and accessibility of a hotel can significantly impact the convenience of travel, and I apologize if the distance from the station was challenging, especially with luggage. Additionally, I deeply regret that you did not find our staff welcoming or helpful. Providing warm, attentive service is a fundamental priority for us, and I sincerely apologize that this was not reflected during your visit.Regarding the request for bottled water after checkout, I am sorry that we were unable to accommodate your request. Your feedback is invaluable, and we will review our service policies to ensure they align better with guest expectations. Kyoto is a city known for its hospitality and warmth, and I truly regret that your stay did not reflect that experience.Furthermore, I understand that the lobby space and overall atmosphere did not meet your expectations for a five-star property. We appreciate your observations and will take them into account as we continually seek to improve our guest experience.Your concerns have been shared with our team for careful review, and we greatly appreciate the opportunity to learn from your experience. Should you choose to return in the future, we would love the opportunity to provide you with a more comfortable and welcoming stay.

Tanggapan dari Properti: Thank you for your wonderful review! We're thrilled to hear that you found our hotel cozy and spacious, especially for Japan. It's great to know that our location made it easy for you to explore nearby shops, restaurants, and attractions. We appreciate your kind words and hope to welcome you back for another enjoyable stay in the future!

Tanggapan dari Properti: Thank you so much for your kind words!It is our greatest pleasure to know that you have enjoyed your stay. We all appreciate your kind comments about our staff. This will be shared amongst all the management and the staff. We truly appreciate your feedback and will make sure to share your compliments with Mina. Wishing you all the best in your future travels!

Tanggapan dari Properti: Thank you for sharing your experience with us!We are delighted to hear that you and your husband had a pleasant stay and found our location convenient for exploring Kyoto. We strive to provide our guests with all the essentials for a comfortable stay.Your recommendation means a lot to us, and we hope to welcome you back on your next visit to Kyoto!

Tanggapan dari Properti: Thank you very much for staying with us at the DoubleTree by Hilton Kyoto Station.We are thrilled to hear that you enjoyed your stay with us and found our staff welcoming. Our location is indeed convenient for drivers, and we’re glad it worked well for you. We appreciate your recommendation and hope to welcome you back soon!

Tanggapan dari Properti: Thank you so much for your kind words! We are thrilled to hear that you enjoyed your stay with us and that we were able to provide you with a memorable experience.It's wonderful to know that you appreciated the Kyoto style and the Zen atmosphere of our hotel. We strive to create a peaceful environment for our guests, and your feedback reassures us that we are on the right track.We hope you had a chance to explore the nearby supermarket and found it convenient for your needs. Thank you once again for choosing us as your favorite hotel in Japan. We look forward to welcoming you back in the future!

Tanggapan dari Properti: Thank you for taking the time to share your experience with us.We are delighted to hear that you enjoyed our convenient location and found our rooms to be clean and comfortable. We are disappointed not to have met your expectations and we clearly let you down in the restaurant. We take all feedback seriously and constructively in order to continually improve our service.Thank you once again for your review. We hope to welcome you back in the future!

Tanggapan dari Properti: Thank you very much for staying at DoubleTree by Hilton Kyoto Station and for spending your time sharing your experience with other travelers.We are excited to hear that you found many of the services and facilities of the hotel to your satisfaction and we are always available to assist you at any time.We look forward to welcoming you back to our hotel in the not so distant future.

Tanggapan dari Properti: Thank you for your review. We're pleased to hear that the hotel's convenient location near the railway and bus stations, as well as the nearby 7-Eleven and Lawson stores, were beneficial during your stay.We strive to provide our guests with a comfortable and accessible experience, and your feedback helps us continue to improve. We hope you had an enjoyable time and look forward to welcoming you back in the future.

Tanggapan dari Properti: Thank you for staying with us and sharing your experience.I'm glad to hear that you enjoyed your stay and we look forward to welcoming you back in the not so distant future.

Tanggapan dari Properti: We are honored that you chose the DoubleTree by Hilton Kyoto Station amongst the many hotels in Kyoto.It is our greatest pleasure to know that you have enjoyed your stay. We would like to also thank you for your inputs about our convenient location, and most of all our proud friendly staffs. We truly thank you for your nicest comments.We greatly look forward to welcoming you back again soon.

Tanggapan dari Properti: Thank you for your positive review of our hotel. We're delighted to hear that you found the location convenient and the room size to be satisfactory. Our team strives to provide a comfortable and enjoyable stay for all our guests. We appreciate your feedback and look forward to welcoming you back in the future.