Ulasan Crowne Plaza Kunshan

The room is very large and comfortable, the floor is very high, the breakfast is very good, thank the front desk Kiki for helping me

The inside pool is great - the water was comfortable warm, not like many other places too cold, while the rooms were a bit over heated and not adjustable. Otherwise still a good choice.

Nearby shopping centre..

Good location and best service

We chose the Crowne Plaza for its Western restaurant. Upon inquiry we asked about the restaurants and was sent to the 5th floor restaurant that only serves local cuisine. Again we asked the 5th floor restaurant where we can enjoy Western food. We were sent back down to the first floor where we found the western restaurant had closed down. It was upsetting to be sent from place to place and not properly informed about dining options. We had to enjoy a mediocre dinner in the nearby shopping center. The occasion was planned for the guest's bridal celebration dinner since she's leaving China and will get married abroad. I'm sorely disappointed in the uninformed restaurant manager and would hardly recommend staying at the Kunshan Crowne as the other Crowne Plaza's I've stayed at was a much better experience.

GOOD!!!

前台很熱心的幫我們安排在一個樓層，並幫我們做了個升級，中餐廳的楊枝甘露最美味，服務超級貼心❤️。房間稍有異味，20 樓槓槓的景觀樓層，旁邊就是商場，很熱的時候是個悠閑的好地方。

酒店的服務和接待能力都很不錯👍謝謝🙏🏽關鍵是健身房在酒店裡是絕對非常好👍捧捧的，地理位置十分便利和優越，下次去崑山還要住這個酒店🏨

一年多來入住了揚州皇冠，鎮江皇冠，紹興皇冠，德清皇冠，四次的前台和服務都給我留下了美好回憶，每次前台都主動給我升級，贈送歡迎飲料，送早餐，每天晚上遊玩回到酒店都能看到夜奶，點心和水果。 於是，這次在崑山停留一天，捨近求遠還是選擇了崑山皇冠，但此行卻很失望，沒有歡迎飲料，沒有夜奶，前台沒有亮點，泳池外包給健身的，很吵和亂，五星級酒店難道不應該提供安靜，安全和舒適的環境嗎，還好也就一晚，第二天起來就退房。 酒店設施還不錯，環境也整潔，酒店隔壁就是招商花園城，吃的東西很多，挺方便。

住了一晚後，酒店比我們預期的要好，果斷續住一日。品牌酒店，硬件軟件都讓人滿意，價格也合理。地理位置不錯，繁華區域，旁邊就是大商場。美中不足，停車不大方便，可能因為五一假期，客流較大。

房間面積不小，告知前台有寶寶入住，給了寶寶整套洗漱用品，還給了小玩偶，很貼心；泳池也不錯，尤其是朱正和老師傅，有求必應，備品瓶裝水水果牛奶拖鞋被子不僅管夠而且及時送達。

聽好演唱會蠻晚了，房間享升級到豪華間，安靜、無煙，睡得很安穩，蠻稱心的。事先沒有做太多的功課，發現酒店旁就是商場，很便利。從辦理入住以及退房的過程中體驗不錯哦！

如果網上跟線下能同步就會更完美了，早早6點起床趕機到江蘇都1點多了，很累到前台還不能要到自己期望的房型，特別感謝宋正元先生送的蘇打水跟牛奶

很好，很便利，走下樓旁邊就是商場，而且安排的樓層很安靜，衞生也很乾凈，服務態度也是非常好的，很滿意。