Ulasan ELong ETang Hotel (Kunming Railway Station Joy City Center)
ELong ETang Hotel (Kunming Railway Station Joy City Center)
No.790 Huancheng South Road, Xishan District, Kunming, Yunnan, ChinaLihat Detail Hotel
Temukan Hotel Terbaik di ${{cityName}}
Kami Samakan Harga
1 malam
Ulasan Tamu
4.5/5
Good
1046 ulasan
Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Ulasan terverifikasi
Location4.5
Amenities4.5
Service4.6
Cleanliness4.5
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All reviews(1046)
Positive reviews(1006)
Reviews with photos/video(184)
Friendly front desk staff(182)
Easy to get around(126)
Delicious breakfast(106)
Classy environment(105)
Many amenities(92)
Close to train station(13)
Garden view(9)
Negative reviews(40)
TAN DARREN
Special Double Bed Room
Menginap di Agt 2024
Solo travelers
20 ulasan
3.7/5
Diposting pada 27 Sep 2024
Overall is a decent hotel , nearer metro was about 1.6km from hotel , walking distance about 30 min
Tanggapan dari Properti: 【24小时在线服务】【蒸汽眼罩/卸妆巾/洗脸巾】Dear VIPs, your praise illuminates our working days like sunshine, which makes us feel extremely gratified and proud. Your appreciation is the greatest encouragement and support for us. We will continue to maintain this enthusiasm to provide better and more thoughtful service for every VIP. Looking forward to your visit again and enjoy the warmth and comfort of home here. May you live a happy life and everything goes well.
Bai
Guestroom - Triple Occupancy
Menginap di Sep 2024
Travel with friends
2 ulasan
1.7/5
Diposting pada 2 Des 2024
Really bad experience with this hotel too old and not clean toilet very smelly and water is stagnant in the sink, making it unusable. Please don’t choose this hotel.
Tanggapan dari Properti: Dear guest, hello! Thank you very much for your stay and review. We regret to see from your review that this stay did not meet your expectations, and we deeply apologize for any inconvenience caused. The hotel is also constantly updating its facilities and equipment, hoping to provide a warm living environment for every guest. Thank you for your stay and valuable feedback. Finally, I would like to apologize once again and give us another chance to offer you our attentive service, so that you can see and experience our improvements
Jeremy Ngiam
Special Double Bed Room
Menginap di Agt 2024
Travel with friends
16 ulasan
5.0/5
Outstanding
Diposting pada 11 Sep 2024
This is the best hotel I've stayed in China. The room is big and well equipped. The service was impeccable! We had arrived at 3am and they allowed us to check-in without additional charges. There's coffee and tea at the reception for your perusal. Ms Yolo helped us to arrange to join a group tour. She was very cheerful and helpful. Another lady helped us to arrange for a taxi to join the tour and even paid for the fare because we couldn't book through Didi. I highly recommend this hotel. The price is reasonable and the service was just perfect.
Tanggapan dari Properti: [24-hour online service] [Steam eye mask/makeup remover towel/face towel] Dear VIP, hello! Thank you for choosing our hotel and giving us such a high evaluation. We are extremely pleased to see that you are satisfied with the facilities and services of our room. The staff are very happy after receiving your praise, which is their greatest motivation! Coffee, tea and 24-hour reception are waiting for your next visit~ Thank you again for your recommendation, and we will continue to work hard to provide perfect service. Looking forward to seeing you again. I wish you a happy life and everything goes well!
A_Becca
Special Double Bed Room
Menginap di Jun 2024
Solo travelers
4 ulasan
4.2/5
Very Good
Diposting pada 11 Jul 2024
Checking in took a while, but the service from the staff was warm and welcoming. Room clean, great location, and good enough amenities.
Tanggapan dari Properti: [Sky Garden Overlooking Kunming Night View] [24-hour Online Service] Dear distinguished guests, thank you for choosing our hotel and taking out valuable time to share your check-in experience. I'm sorry to bring you some waiting when you check in, and we will improve this to improve efficiency. At the same time, we are very pleased to learn that you are satisfied with the service attitude, room environment and geographical location of our staff. We always insist on providing warm and thoughtful service and providing guests with a clean and comfortable accommodation. Thank you again for your recognition and support for our hotel. I look forward to more opportunities to serve you in the future.
Guest User
Special Double Bed Room
Menginap di Jun 2024
Solo travelers
1 ulasan
5.0/5
Outstanding
Diposting pada 3 Jul 2024
i visited 56 countries never saw hospitality like this hote. Staff beyond words. please book and see your comfort
Tanggapan dari Properti: [24-hour online service] [Free gym] [New air conditioning] 56 countries, countless trips, and we are honoured to be the warmest scenery in your memory. We are deeply honoured and express our heartfelt thanks for this. Your satisfaction is our driving force and the source of continuous improvement of service quality and hotel environment. Please believe that in the future, we will wait for you to come again with a more professional, meticulous and thoughtful service.
yee choong wong
Guestroom - Triple Occupancy
Menginap di Mei 2024
Travel with friends
7 ulasan
5.0/5
Outstanding
Diposting pada 11 Jun 2024
Good service, spacious room and well equipped. Affordable
Tanggapan dari Properti: 【Free Gym】【Free laundry room】I received your review with great pleasure. Your affirmation of our attentive service, spacious and well-appointed rooms, and reasonable prices is like a pleasant breeze on a summer day. What a wonderful thing in the world to have you praise us like that! However, we understand that satisfaction is only the starting point, and improvement is eternal. We will continue to improve the quality of service and facilities, and hope to provide you with an even better experience in the future. Picturesque journey, is to meet; And the best encounter, is often accompanied by around. We look forward to welcoming you again!
Guest User
Special Queen Room
Menginap di Mei 2024
Solo travelers
2 ulasan
5.0/5
Outstanding
Diposting pada 8 Jun 2024
Very good hotel and location
Tanggapan dari Properti: [New air conditioning] [Adjacent to Yunfang Joy City] [Free washing and drying service] Dear distinguished guests, hello! I am extremely happy to read your praise for our hotel and geographical location. In this bustling city, our hotel is like a quiet pearl, just in time for you. The satisfaction and praise of every VIP is the driving force for us to move forward. Thank you for your support and recognition, and we will continue to strive to provide better services. I look forward to your next visit and bring you a pleasant accommodation experience again. I wish you all the best and good luck
Guest User
Special Double Bed Room
Menginap di Mar 2024
Family
4 ulasan
5.0/5
Outstanding
Diposting pada 21 Apr 2024
Clean and convenient, good staff
Tanggapan dari Properti: Dear VIP, thank you very much for your positive feedback on our hotel. We are glad that you believe our hotel is clean and convenient, and our staff is also excellent. We have always been committed to providing the best service and comfortable accommodation experience, and your satisfaction is our greatest motivation. Looking forward to your next visit, we will continue to provide you with better service. Thank you again for choosing our hotel.
Ai Tien
Special Double Bed Room
Menginap di Sep 2024
Solo travelers
1 ulasan
3.7/5
Diposting pada 9 Okt 2024
Value for money
Tanggapan dari Properti: Dear valued guest, thank you very much for your review of our hotel. We attach great importance to customer feedback, and your feedback will be our driving force for continuous improvement. We deeply apologize that our stay did not meet your expectations. At the same time, we will also strive to improve the quality of our services and enhance customer satisfaction. Finally, we would like to thank you again for your feedback. We will continue to work hard to improve and look forward to your next visit
Jun Xing
Special Double Bed Room
Menginap di Mei 2024
Travel with friends
3 ulasan
5.0/5
Outstanding
Diposting pada 14 Jun 2024
Excellent
Tanggapan dari Properti: [Fremly ground coffee/Pu'er flower tea drink] Your "Excellent" evaluation is like a wisp of spring breeze, which warmly blows into our hearts. Thank you for your affirmation and support for our hotel! We will work harder to provide better and more comfortable services for every VIP. Looking forward to your visit again, let us have the opportunity to bring you more surprises! May you have a sunny mood every day and a happy life~(⁎⁍̴̛ᴗ⁍̴̛⁎)
Guest User
M • Deep Sleep Zero Pressure Big Room
Menginap di Nov 2024
Business travelers
3 ulasan
5.0/5
Outstanding
Diposting pada 24 Des 2024
It's OK except that the soundproofing is not very good. Everything else is OK. The breakfast is delicious. The room is clean. Their tea is delicious.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: 【24-hour online service】【Steam eye mask/makeup removal towel/face washcloth】Dear guest, hello! Seeing your comments fills our hearts with joy, just like a blooming sunflower encountering the bright sunshine. Thank you for your support of our hotel, which is the greatest encouragement and motivation for us. We will continue to maintain our enthusiasm, provide quality services, and look forward to your visit again. May your life be as poetic and picturesque as a poem, and may good things happen every day!
Guest User
Special Queen Room
Menginap di Okt 2024
Business travelers
7 ulasan
5.0/5
Outstanding
Diposting pada 19 Nov 2024
Came to Kunming on a business trip and stayed at this hotel. The front desk was very beautiful 😋 The service was very good. They specially upgraded the room type and arranged a quieter room for me. There is a small garden upstairs, a laundry room and a gym. It is also very convenient to eat, drink and have fun near the hotel. I will come here again next time I go on a business trip 😎
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: 【24-hour online service】【New air conditioner】Ding Ding Ding~~We offer you our most sincere thanks, VIP! Your satisfaction is our greatest motivation! Seeing your high evaluation of us, we are really happy like the sun has cleared! Thank you for choosing us and giving such a good evaluation. We will continue to work hard to provide better services and look forward to your visit again so that we have the opportunity to serve you again. May you smile every day and have good luck forever! (⁎⁍̴̛ᴗ⁍̴̛⁎)
Guest User
Guestroom - Triple Occupancy
Menginap di Agt 2024
Family
1 ulasan
5.0/5
Outstanding
Diposting pada 16 Sep 2024
Good hygiene and good environment! I chose this place as my first stop in Kunming. The service is superb! It makes me feel at home! If I return and pass by Kunming, I will stay here again!
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: 【24-hour online service】 【Check in at the Sky Garden to overlook the night view of Kunming】Wow, your praise is like the warm sunshine in spring, which makes us very happy! Thank you for your recognition of our hotel environment and services. We are really super happy to see that you feel at home! It is our great honor to be favored by you in this world. Please believe that we will continue to provide high-quality services as always. We look forward to you choosing us when you pass by Kunming again, and please allow us to create a warm and comfortable home for you again! I wish you every day as bright as the sun, and a happy life ~
Jiajia
Guestroom - Triple Occupancy
Menginap di Jul 2024
Family
35 ulasan
4.7/5
Amazing
Diposting pada 11 Agt 2024
The triple room was a bit cramped. The front desk didn't take the initiative to give me the travel gift bag and I forgot to bring it. The service attitude was very good, and they even brought slippers for the children. Overall, it was okay.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: 【24-hour online service】【New air conditioner】Dear guests, first of all, thank you for choosing our hotel and taking the time to give us an evaluation. We are deeply sorry for the room space problem you mentioned, and we failed to bring you a perfect and comfortable accommodation experience. At the same time, regarding the travel gift package, we will strengthen the training and service awareness of the front desk staff to avoid similar situations from happening again. I am very happy to hear your affirmation of our service attitude and your careful care for children. This is the greatest encouragement and recognition for our work. In general, we will make improvements based on the feedback you provide and actively improve the quality of our service. Thank you again for your valuable suggestions, and look forward to having the opportunity to provide you with better and more thoughtful services in the near future!
Anonymous User
Special Double Bed Room
Menginap di Jun 2024
Travel with friends
8 ulasan
5.0/5
Outstanding
Diposting pada 26 Jul 2024
The hotel has a good environment and is convenient for taxis and buses. The front desk reception service is warm and thoughtful, the room cleaning is timely and efficient, the staff No. 9 and No. 8 are very nice, they put themselves in the shoes of the guests, and it is a very satisfactory stay. The bed is comfortable, the supplies are considerate, and the service is meticulous. It is an ideal place to stay for business trips and travel.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: 【空中花園打卡俯瞰昆明夜景】【24小時在線服務】哇塞!感謝貴賓您的好評,我們真的超級開心,前台接待和客房打掃人員也會因為您的誇獎而更加努力哦。嘻嘻,希望我們的服務能讓您每次出行都像回家一樣温馨舒適。期待您下次光臨,願您的生活如同我們酒店一樣,美好又便利!