Icon Park Hotel, Chiang Mai

Ulasan Icon Park Hotel, Chiang Mai

Icon Park Hotel, Chiang Mai

310 Manee Nopparat Rd, Tambon Si Phum, เมือง, Si Phum, Chiang Mai Province, 50200, ThailandLihat Detail Hotel
Icon Park Hotel, Chiang Mai
Icon Park Hotel, Chiang MaiIcon Park Hotel, Chiang MaiIcon Park Hotel, Chiang Mai
Temukan Hotel Terbaik di ${{cityName}}
Kami Samakan Harga
1 malam

Ulasan Tamu

4.3/5
Very Good
630 ulasan
Ulasan terverifikasi
Location4.4
Amenities4.1
Service4.3
Cleanliness4.3
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All reviews(630)
Positive reviews(613)
Reviews with photos/video(198)
Large rooms(94)
Average sound insulation(32)
Convenient for shopping(23)
Friendly front desk staff(22)
Perfect for business trips(16)
Tasty food(11)
Close to airport(7)
Easy to call taxis(5)
Negative reviews(17)
Guest User
Twin Studio
Menginap di Mar 2025
Other
3 ulasan
4.5/5
Great
Diposting pada 4 Apr 2025
The hotel is located just outside the old city on the north west corner just outside the hotel is a bar but it’s not noisy and on the same complex a kfc and Pizza Hut. Just along the road is a little street food market which has some cheap and nice food. The hotel is nice and clean and rooms cleaned every day they is a gym but it’s not very big but decent size weights to use. Only noticed the day we checked out the windows in the room didn’t shut correctly so had a slight gap but we didn’t get any insects in the room on a night but overall a nice stays.
Hanksuuu
Premier Double Room
Menginap di Des 2024
Family
1 ulasan
3.0/5
Diposting pada 3 Feb 2025
Cons: • The hotel housekeeping staff did not clean thoroughly, especially the bathroom drain, which was clogged with hair. • Towels were not changed regularly. • The hotel’s TV is outdated and has a delayed response. • The hotel’s internet connection is poor. Pros: • The hotel has a great location. There is a bar downstairs, a supermarket, and street food nearby. • Maya Shopping Mall is just a 10-minute drive away.
Tanggapan dari Properti: Dear Guest User,Thank you for your kind words and the 5-star rating! We're absolutely thrilled to hear that you enjoyed your stay with us. It's wonderful to know that you found our location convenient, being within walking distance of major attractions in Chiang Mai city, and also a good pickup point for excursions like elephant safaris and night safaris.We strive to provide a comfortable and enjoyable experience for all our guests, and we're delighted that we were able to achieve that during your visit. We hope to welcome you back to Icon Park Hotel again soon!Best Regards,Mesa K.General Manager
Guest User
Deluxe Double Room
Menginap di Des 2024
Couples
8 ulasan
4.5/5
Great
Diposting pada 4 Feb 2025
Despite being told that breakfast was included, we were abruptly stopped while getting food and informed otherwise. Throughout the rest of our stay, we felt closely monitored whenever we visited the coffee corner, which created a sense of unease. On a more positive note, the location was excellent, and the remainder of our stay was satisfactory.
Tanggapan dari Properti: Dear Valued Guest,Thank you for your kind words and the 5-star rating! We're absolutely thrilled to hear that you enjoyed your stay with us. It's wonderful to know that you found our location convenient, being within walking distance of major attractions in Chiang Mai city, and also a good pickup point for excursions like elephant safaris and night safaris.We strive to provide a comfortable and enjoyable experience for all our guests, and we're delighted that we were able to achieve that during your visit. We hope to welcome you back to Icon Park Hotel again soon!Best regards,Mesa K.General Manager
Anonymous User
Twin Studio
Menginap di Des 2024
Travel with friends
15 ulasan
4.2/5
Very Good
Diposting pada 13 Feb 2025
It was a clean standard twin room for me and my friend. Hotel 3rd floor has a large shared dining area with cool board games to play. Breakfast buffet was good and they also provide complimentary afternoon tea and snacks. Recommended if you are solo traveler or with group of friends.
Tanggapan dari Properti: Dear Valued Guest,Thank you for your 4.2 rating and your detailed feedback. We're delighted to hear you found our twin room clean and comfortable. We're especially pleased you enjoyed our large shared dining area on the 3rd floor, including the board games, and that you found our breakfast buffet and complimentary afternoon tea and snacks to your liking. We strive to create a welcoming and social atmosphere, particularly for solo travelers and groups of friends. We appreciate your feedback regarding the amenities, cleanliness, and service. We are always looking for ways to improve, and your comments are valuable to us.We hope you'll consider staying with us again in the future and that we can provide an even better experience.Best regards,Mesa K.General Manager
WorldObserver
Deluxe Double Room
Menginap di Nov 2024
Couples
6 ulasan
3.7/5
Diposting pada 30 Des 2024
Nice, clean hotel in a prime location near a mall, shopping, restaurant, and night market. Unfortunately, no amenities such as gym are available and rooms are rather small.
Hai Paisarn
Deluxe Twin Room Without Window
Menginap di Feb 2025
Business travelers
1 ulasan
4.7/5
Amazing
Diposting pada 27 Mar 2025
Good service, clean, close to main city
Lim
Deluxe Double Room
Menginap di Nov 2024
Couples
1 ulasan
4.5/5
Great
Diposting pada 12 Des 2024
Room quite clean. Service is good. Nearby have many amenities. Suitable for travellers who want to explore Chiang Mai old city!
Tanggapan dari Properti: Dear Lim,Thank you for your review. We're glad you enjoyed your stay and found our location convenient. We appreciate your feedback and will continue to strive for excellence in all aspects of our service.We hope to welcome you back to Icon Park Hotel soon.Best regards,Mesa K.General Manager
Guest User
Triple Room
Menginap di Nov 2024
Family
4 ulasan
4.2/5
Very Good
Diposting pada 12 Des 2024
Little far away from old city, about 10 mins walk. Besides, little smelly from toilet, it may be from drain. Anywsy, staff is helpful and accomodation fee is reasonable.
Tanggapan dari Properti: Dear Valued Guest,Thank you for your feedback. We appreciate you taking the time to share your experience.We're glad you found our staff helpful and the price reasonable. We apologize for the inconvenience caused by the smell from the toilet. We'll take immediate steps to address this issue and ensure a more comfortable stay for future guests.We hope you'll give us another chance to provide you with a better experience.Best regards,Mesa K.General Manager
ZOOMX
Premier Corner Double Room
Menginap di Jan 2025
Solo travelers
4 ulasan
4.5/5
Great
Diposting pada 11 Feb 2025
There will be a night market nearby at night.
Tanggapan dari Properti: Dear ZOOMX,Thank you for taking the time to share your feedback on your recent stay at Icon Park Hotel. We appreciate your honest review and value your insights.We are glad to hear that you enjoyed the convenient location of our hotel, being near various attractions.Best regards,Mesa K.General Manager
Ahteong
Twin Studio
Menginap di Okt 2024
Travel with friends
9 ulasan
5.0/5
Outstanding
Diposting pada 11 Nov 2024
Good location and friendly staffs. Seamless experience during check in. Kids friendly area and board games available.
Tanggapan dari Properti: Dear Ahteong,Thank you for your kind words and perfect rating! We're thrilled to hear that you enjoyed your stay and appreciated our staff's friendliness and the amenities, especially the kids' play area.We look forward to welcoming you back to Icon Park Hotel on your next visit to Chiang Mai.Best regards,Mesa K.General Manager
Guest User
Twin Studio
Menginap di Mar 2025
Family
1 ulasan
4.7/5
Amazing
Diposting pada 11 Apr 2025
I enjoy staying at ICON Park every time im in Chiang Mai, about 4 times a year. Good Breakfast, close to everything. Very Clean. Comfortable Beds.
Nettie29
Deluxe Double Room
Menginap di Sep 2024
Travel with friends
5 ulasan
4.5/5
Great
Diposting pada 22 Okt 2024
Nice and clean, very big. It's great value for the price. The room felt very empty though, just the way it's laid out. There's a korean restaurant inside the hotel but also a cafe, a bar, and KFC right outside. It's walking distance to many things around.
Tanggapan dari Properti: Dear Annette Yuen,Thank you for taking the time to share your feedback about your stay at Icon Park Hotel. We appreciate you rating us a 4.5 and highlighting the spaciousness, cleanliness, and convenient location.We understand your comment about the room feeling empty. We're continually working to enhance our guest experience and will take your feedback into consideration as we review our room design and layout.We're glad you enjoyed the Korean restaurant and other nearby amenities.We hope you'll consider staying with us again and experiencing the improvements we're making.Best regards,Mesa K.General Manager
ShuKai
Deluxe Double Room
Menginap di Jan 2025
Travel with friends
1 ulasan
3.7/5
Diposting pada 19 Mar 2025
Due to my flight delay I only get to check-in hotel in the night. During check-in i was told my room is a Japanese style type, with a double mattress on raise platform. since i was too tired due the 4 hours of flight delay at the airport I took the room excess card without asking further. The room size is average but the raise platform is almost the entire room except the entrance to the bathroom. moving around the room is inconvenient. The platform is way too high. After my shower i saw the bath area is fill with water as the floor is not level properly. Next morning water is still there, i went to reception to tell them the problem and ask for a change of room as i was staying for 5 nights. Room was not available in the morning i got the new room when i came back late afternoon. A decent standard room and every thing is ok. I didn't take hotel breakfast. There is free bottle drinking water in the room and also you can take extra at the fridge near the lounge downstair. Location is convenient, a couple of restaurants nearby and the Chang Puak night food market is just a short walk away.
Anonymous User
Deluxe King Room Without Window
Menginap di Jan 2025
Solo travelers
13 ulasan
5.0/5
Outstanding
Diposting pada 8 Apr 2025
It is a good choice for a hotel not far from old town easy to move for food and export around and good service from the staff.
Alberto
Deluxe Twin Room Without Window
Menginap di Jan 2025
Solo travelers
4 ulasan
3.2/5
Diposting pada 19 Feb 2025
The worst 4 stars hotel I’ve ever been to regarding noise and lack of privacy. I don’t even know how it’s a 4 star hotel when it lacks the number 1 necessity of privacy. The noise is incredibly loud. You can hear everything from the other rooms nearby, literally everything, including hearing having *** at 4 am in the morning in the room opposite side of the hallway! The hallway alone is a disgrace, you can hear every footstep. The cleaners start cleaning so early in the morning and by the fact that you can hear literally everything, from 8am onwards you cannot possibly sleep, so be prepared if you had a long night out. The way this hotel is designed is disgraceful. The soundproofing is non existent. Apart from a very nice lobby, the rest is “stay away”.
Tanggapan dari Properti: Dear Alberto,Thank you for your 3.2 review and for sharing your candid feedback. We sincerely apologize that your experience did not meet your expectations, particularly regarding noise and privacy. We understand your frustration with the lack of soundproofing and the resulting disturbances. We take your comments about the noise from neighboring rooms, the hallway, and early morning cleaning very seriously. We are truly sorry that this significantly impacted your stay and your ability to rest.We are also concerned to hear your feedback about the amenities and the hotel's overall design, which you found to be lacking. We are currently reviewing our guest experience and will be addressing the noise issues and privacy concerns with our management and maintenance teams.We appreciate you highlighting the positive aspect of our lobby. However, we recognize that this does not compensate for the significant issues you experienced. We value your feedback, as it helps us identify areas for improvement.We understand that your experience was far from satisfactory, and we sincerely hope you will consider giving us another opportunity to provide you with a much better experience in the future. We will strive to ensure that the issues you raised are addressed.Best regards,Mesa K.General Manager