AMI Suites @ Arte Mont Kiara

Ulasan AMI Suites @ Arte Mont Kiara

AMI Suites @ Arte Mont Kiara

G-09, Arte, Jalan Sultan Haji Ahmad Shah, Mont Kiara, 50480 Kuala Lumpur, Wilayah Persekutuan, Kuala Lumpur, 50480, MalaysiaLihat Detail Hotel
AMI Suites @ Arte Mont Kiara
AMI Suites @ Arte Mont KiaraAMI Suites @ Arte Mont KiaraAMI Suites @ Arte Mont Kiara
Temukan Hotel Terbaik di ${{cityName}}
Kami Samakan Harga
1 malam

Ulasan Tamu

8.8/10
Very Good
638 ulasan
Ulasan terverifikasi
Location8.8
Amenities8.8
Service8.8
Cleanliness8.9
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All reviews(638)
Positive reviews(618)
Reviews with photos/video(310)
Loved the view(54)
Great swimming pool(40)
Well designed(29)
Perfect for business trips(21)
Elevator was OK(21)
Convenient parking(20)
Well decorated(16)
Friendly front desk staff(14)
Negative reviews(20)
Anonymous User
Comfy Two Bedroom Suite
Menginap di Mar 2025
Business travelers
116 ulasan
8.0/10
Very Good
Diposting pada 23 Apr 2025
Room: clean and comfortable Location: near to plenty of restaurants Price: reasonable price
Anonymous User
Comfy Two Bedroom Suite
Menginap di Mar 2025
Family
6 ulasan
8.0/10
Very Good
Diposting pada 14 Apr 2025
Stated for 2 nights and was very impressed with the room itself—spacious, clean, and well-appointed. However, my check-in experience was quite unsettling. I checked in late at night, and the receptionist mistakenly gave me a room that was already occupied. At first, I thought the room just hadn’t been cleaned, but once I stepped inside, I realized someone was actually staying there. It was a very uncomfortable and insecure situation. I immediately returned to the front desk, and while they did apologize and upgraded me to a larger suite, the incident left me uneasy. If this could happen to me, it means someone else could possibly walk into my room by mistake too. I hope the hotel takes note and improves its check-in procedures to ensure guest safety and privacy in the future.
Tanggapan dari Properti: Dear Valued Guest,Thank you for taking the time to share your recent experience with us. We're truly pleased to hear that you were impressed with the spaciousness, cleanliness, and comfort of your room, and that you enjoyed your overall stay.However, we’re sincerely sorry for the unsettling experience you had during check-in. We completely understand how uncomfortable and concerning it must have been to enter a room that was already occupied. Please accept our deepest apologies for this lapse — it is certainly not reflective of the standards we strive to maintain.We appreciate you bringing this matter to our attention. Please rest assured that we are taking this seriously and have already addressed the issue with our front office team to ensure such errors do not occur again. The safety, privacy, and peace of mind of our guests are of the utmost importance to us.We’re glad our team was able to respond quickly with an upgrade, and we do hope that the rest of your stay was more comfortable. We value your feedback and hope to have the opportunity to welcome you back for a smoother and more reassuring experience in the future.Warm regards,William, Rooms Division Manager
Guest User
Comfy Two Bedroom Suite
Menginap di Feb 2025
Family
2 ulasan
4.0/10
Diposting pada 31 Mar 2025
Facilities environment not so clean Found needle in room carpet,luckily no body injury Far from KL city After 10pm back from KL ,15min grab RM60
Tanggapan dari Properti: Dear Guest,Thank you for sharing your feedback. We truly appreciate your comments, as they help us improve our services.We apologize for the cleanliness issue you encountered with the needle in the carpet. Please rest assured that this matter will be investigated with our housekeeping team to ensure such incidents do not happen again in the future.Regarding the location, we would like to clarify that AMI Suites is indeed situated in Kuala Lumpur, and the distance to the city center is only about 9.9 km, which you have also experienced a mere 15-minute Grab ride.We appreciate your understanding and hope to welcome you back soon for a more pleasant experience.Best regards,William, Rooms Division Manager
SumV
Snug Studio
Menginap di Feb 2025
Family
23 ulasan
8.0/10
Very Good
Diposting pada 31 Mar 2025
Location very convenience as nearby have various restaurants and cafe. Hotel pool is satisfactory for mosaic pool. Sky pool is relatively small compared to the picture.
Tanggapan dari Properti: Dear SumV,Thank you for sharing your feedback with us! We’re delighted to hear that you found our location convenient with plenty of dining options nearby. We also appreciate your comments about the Mosaic Pool, and we’re glad it met your expectations.Regarding the Sky pool, we’re sorry it didn’t quite match the size you were expecting based on the photos. We’ll make sure to update our visuals to give a clearer representation of the space.We hope to welcome you back soon for another enjoyable stay!Best regards,William, Rooms Division Manager
Anonymous User
Snug Studio
Menginap di Feb 2025
Travel with friends
4 ulasan
9.5/10
Amazing
Diposting pada 30 Mar 2025
Nice location with nice view, able to see the KL skyline towards twin towers area.
Tanggapan dari Properti: Dear Guest,Thank you for your kind review! We’re delighted to hear that you enjoyed our location and the beautiful view of the KL skyline, especially towards the Twin Towers. It’s always wonderful to know our guests can take in the city’s iconic scenery during their stay.We hope to welcome you back again soon for another memorable visit!Warm regards,William, Rooms Division Manager
y4ssss0
Snug Studio
Menginap di Mar 2025
Travel with friends
1 ulasan
10.0/10
Outstanding
Diposting pada 7 Apr 2025
Having fun so much fun staying here. Definitely will come again!!
Tanggapan dari Properti: Dear y4ssss0Thank you for your enthusiastic review! We're so happy to hear that you had such a fun time staying with us. Knowing that you plan to come back truly means the world to us!We can’t wait to welcome you again for another amazing stay!Warmest regards,William, Rooms Division Manager
Guest User
Snug Studio
Menginap di Jan 2025
Couples
17 ulasan
7.5/10
Diposting pada 11 Feb 2025
Our accommodations featured a beautifully decorated, impeccably clean, and comfortably appointed room with a fully equipped kitchen and convenient washer/dryer. However, the extended wait times (5-10 minutes) for the elevator, as noted in prior reviews, proved to be accurate. While the hotel offered a large, family-friendly pool and a smaller, quieter alternative on a different floor, the gym's limited equipment was a notable shortcoming. Further issues included an inadequately adjustable air conditioning unit directly facing the bed, disruptive hallway and adjoining room door noises, and an underwhelming breakfast selection. The a la carte breakfast, limited to a single item from seven basic choices (e.g., Bolognese, waffle, or bagel), was also less expensive when purchased directly at the hotel. Ultimately, while the room's décor and amenities were commendable, the other issues prompted us to relocate to a different hotel for the remainder of our stay.
Tanggapan dari Properti: Dear Valued Guest,Thank you for taking the time to provide such detailed feedback. We are glad to hear that you found the décor and cleanliness of your room, along with the fully equipped kitchen and washer/dryer, to your satisfaction.We also appreciate your observations about the elevator wait times, the pool, and the gym. We're aware that the wait times can sometimes be a bit longer during peak hours, and we are actively working on improvements to address this. Your comments about the air conditioning unit, noise levels, and breakfast selection are also valuable, and we apologize for any inconvenience these may have caused during your stay. We will take these into consideration as we make adjustments to better meet our guests’ expectations.We truly regret that the issues you encountered led to your decision to move to another hotel, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm regards,William, Rooms Division Manager
Lopez98
Snug Studio
Menginap di Jan 2025
Travel with friends
3 ulasan
10.0/10
Outstanding
Diposting pada 18 Feb 2025
Good place stay with friends and family facilities are really nice and the 3 type of pools
Tanggapan dari Properti: Dear Lopez,Thank you for your kind review! We're so happy to hear you enjoyed your stay with friends and family. It’s great to know that you liked our facilities, especially the variety of pools. We hope to welcome you back soon for another wonderful experience!Kind Regards,William, Rooms Division Manager
renana3
Snug Studio
Menginap di Des 2024
Family
197 ulasan
10.0/10
Outstanding
Diposting pada 29 Jan 2025
Staff were very nice to arrange me stay at top of AMI suites 41 floor. Heard so many firework for the night a great way to count down for chinese new year. Wishing great business for this hotel. Just didn't manage to use all facility during our 2 night stay which is a pity cause i was too tired to do anything the moment i checked in.
Tanggapan dari Properti: Dear kittingkitty,Thank you for sharing your kind review! We're thrilled to hear that you enjoyed your stay at the top of AMI Suites and had the chance to experience the festive atmosphere with the fireworks. We appreciate your well wishes for our hotel’s success. We're sorry to hear you didn’t have the opportunity to enjoy all the facilities during your stay – we hope you can make the most of them on your next visit when you’re feeling more refreshed! We look forward to welcoming you again soon.Kind Regards,William, Rooms Division Manager
MadamP*
Snug Studio
Menginap di Des 2024
Couples
26 ulasan
9.5/10
Amazing
Diposting pada 25 Jan 2025
I really enjoyed my stay here and I regretted moving to another hotel . Very good for long stay nice view I would rebook and recommend very beautiful and lovely entertainment.
Tanggapan dari Properti: Dear Valued Guest,Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay with us and that you found the view and entertainment to be so enjoyable. We’re sorry to hear that you regretted moving to another hotel, and we’d be more than happy to welcome you back for your next stay. We truly appreciate your recommendation and look forward to hosting you again soon!Kind Regards,William, Rooms Division Manager
Mohd Ashraf
Snug Studio
Menginap di Jan 2025
Couples
4 ulasan
10.0/10
Outstanding
Diposting pada 7 Mar 2025
A lovely hotel with a great staff..will come again definitely
6/11
Tanggapan dari Properti: Dear Mr. Ashraf,Thank you so much for your kind words! We're thrilled to hear you had a wonderful experience with us, and we're grateful for your appreciation of our staff. We can’t wait to welcome you back on your next visit!Kind Regards,William, Rooms Division Manager
Sze Jie
Snug Studio
Menginap di Jan 2025
Couples
11 ulasan
7.5/10
Diposting pada 18 Feb 2025
Overall ok. Lift waiting time slightly longer especially during peak hours.
Tanggapan dari Properti: Dear Sze Jie,Thank you for taking the time to share your feedback. We're glad to hear that your stay was overall pleasant. We also appreciate you pointing out the lift waiting time during peak hours. We understand how this can be an inconvenience, and we're looking into ways to improve the efficiency of our lift service to ensure a smoother experience for our guests. We hope to welcome you back soon and provide an even better stay.Kind Regards,William, Rooms Division Manager
Hemaraj Tangraja
Snug Studio
Menginap di Feb 2025
Travel with friends
2 ulasan
10.0/10
Outstanding
Diposting pada 23 Mar 2025
Perfect stay to spend time with friends and sky pool
Sylvior
Snug Studio
Menginap di Nov 2024
Couples
1 ulasan
7.5/10
Diposting pada 23 Mar 2025
All good, perfect staying, but far from everywhere. Also, i stay at weekend, all the swimming pool are super crowded, you cant even swim.
MayFong
Comfy Two Bedroom Suite
Menginap di Nov 2024
Family
9 ulasan
9.0/10
Great
Diposting pada 16 Des 2024
Good location, friendly staff, good service provided, easy to access  Washing machine, jug kettle, microwave, fridge, iron & ironing board …. all provided 👍
Tanggapan dari Properti: Dear Ms. Fong,Thank you for your wonderful review! We're thrilled to hear that you enjoyed our convenient location, friendly staff, and the amenities we offer. It's great to know that the in-room facilities, like the washing machine, kettle, microwave, fridge, and iron, contributed to your comfort and convenience. We truly appreciate your feedback and hope to welcome you back for another fantastic stay in the future!Kind Regards,William, Rooms Division Manager