Tropicana Residences Kuala Lumpur by ALMA

Ulasan Tropicana Residences Kuala Lumpur by ALMA

Tropicana Residences Kuala Lumpur by ALMA

121, JALAN AMPANG, Kuala Lumpur, 50450, MalaysiaLihat Detail Hotel
Tropicana Residences Kuala Lumpur by ALMA
Tropicana Residences Kuala Lumpur by ALMATropicana Residences Kuala Lumpur by ALMATropicana Residences Kuala Lumpur by ALMA
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Kami Samakan Harga
1 malam

Ulasan Tamu tentang Tropicana Residences Kuala Lumpur by ALMA

8.9/10
Very Good
631 ulasan
Ulasan terverifikasi
Location9.4
Amenities8.8
Service8.6
Cleanliness8.9
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All reviews(631)
Positive reviews(593)
Reviews with photos/video(233)
Loved the view(87)
Large rooms(87)
Great swimming pool(45)
Has an infinity pool(17)
Would stay again(17)
Perfect for families(16)
Located downtown(15)
Strange smell in room(10)
Negative reviews(38)
Celine J.
【City View】King Suite
Check-in Feb 2025
Business travelers
8 ulasan
5.0/10
Diposting pada 15 Mar 2025
Location is great but the room had a stench to it and alot of things were not in good condition. Sofa had a stain. Would not stay there anymore.
Tanggapan dari Properti: Hi Dear, thank you for choosing our accommodation. We are committed to providing a high-quality experience, ensuring that every guest enjoys a comfortable and clean environment. We are deeply sorry that we did not meet your expectations based on your feedback. We will take your concerns seriously and discuss them thoroughly with the relevant departments to make improvements. Guest satisfaction is very important to us, and we will strive to enhance our service quality to ensure that every guest has a pleasant stay. Once again, we appreciate your feedback and hope to have the opportunity to offer you better service in the future. Thank you again for your input. Best regards, ALMA
Anonymous User
【City View】King Suite
Check-in Feb 2025
Travel with friends
4 ulasan
8.0/10
Very Good
Diposting pada 14 Mar 2025
We recently stayed at Tropicana The Residences for 5 days and 4 nights, and it was a fantastic experience. The room was spacious and beautifully decorated, making it feel like a home away from home. One of the highlights was the incredible view of the Petronas Towers right from our window, which was just a short walk away. The hotel’s housekeeping service was excellent, with our room being cleaned and refreshed daily. Overall, the combination of a great location, comfortable rooms, and attentive service made our stay truly enjoyable, and we highly recommend it for anyone visiting the area.
Guest User
【TwinTower View】Deluxe 2-Bedroom Suite
Check-in Mar 2025
Travel with friends
7 ulasan
10.0/10
Outstanding
Diposting pada 27 Apr 2025
Nice view. Clean room. Convenient with laundry machine (w/dryer).
Guest User
【Petronas TwinTower View】Deluxe King Suite
Check-in Feb 2025
Solo travelers
1 ulasan
9.5/10
Amazing
Diposting pada 23 Mar 2025
Amazing view and place to stay, it has everything you need and very well situated
Yun Yan
【Petronas TwinTower View】Deluxe King Suite
Check-in Jan 2025
Couples
1 ulasan
10.0/10
Outstanding
Diposting pada 26 Feb 2025
The location is excellent, and I booked a one-bedroom room with a stunning view of the twin towers—absolutely breathtaking. The customer service is exceptional, with prompt and attentive responses at all times
Guest User
【TwinTower View】Deluxe 2-Bedroom Suite
Check-in Jan 2025
Family
1 ulasan
8.5/10
Very Good
Diposting pada 12 Feb 2025
Was a little worried when I read negative reviews about issues with check in /out but we had a very smooth and pleasant experience.  All was good except for the wait for the lift. Will recommend friends to stay at Tropicana for sure.
Charles1204
【TwinTower View】Deluxe 2-Bedroom Suite
Check-in Des 2024
Family
6 ulasan
10.0/10
Outstanding
Diposting pada 31 Jan 2025
Great locations, right next to the twin tower. Great view from the living room and the bedroom. Helpful staff.
Anonymous User
【Petronas TwinTower View】Deluxe King Suite
Check-in Jan 2025
Solo travelers
2 ulasan
10.0/10
Outstanding
Diposting pada 9 Feb 2025
Loved the location and view. Staff were so helpful and the check out was so quick and on time.
Мария
【Petronas TwinTower View】Deluxe King Suite
Check-in Jan 2025
Couples
1 ulasan
10.0/10
Outstanding
Diposting pada 20 Feb 2025
Everything was excellent!!! We like it very much. Thank you for your service))
Guest User
【Kuala Lumpur Tower View】Premium 3-Bedroom Suite
Check-in Nov 2024
Family
2 ulasan
10.0/10
Outstanding
Diposting pada 15 Des 2024
The booking, to the check in and check out was a breeze for our family. The apartment was very clean when we entered and it fit for a big family of 11 people.Location was great near to malls and eating places.Will definitely book again if we are coming back to KL.
Guest User
【Twin Tower View】Premium King Suite【High-Floor】
Check-in Okt 2024
Business travelers
1 ulasan
4.0/10
Diposting pada 10 Des 2024
I recently stayed at this residence in Malaysia for 5 days and 4 nights, and unfortunately, it was not a pleasant experience. Upon check-in, the Indian receptionist insisted on a cash deposit, even though I didn’t have enough cash on hand. I eventually had to use my credit card, despite his repeated requests for cash. The room I was given was disappointing—dusty with untidy mattresses. Sitting on the sofa and bed made me feel itchy. To make matters worse, there was a strong, unpleasant odor coming from the toilet during the night. The next day, I approached customer service to request a cancellation of my booking due to the poor conditions, but my request was denied. They offered to inspect the room, but I was already out of the hotel at the time. By the second night, I decided to book another hotel as I could no longer tolerate the unacceptable conditions. This was a highly disappointing stay, and I would not recommend this residence to others.
Tanggapan dari Properti: Hi Dear, thank you for choosing our accommodation. We are committed to providing a high-quality experience, ensuring that every guest enjoys a comfortable and clean environment. We are deeply sorry that we did not meet your expectations based on your feedback. We will take your concerns seriously and discuss them thoroughly with the relevant departments to make improvements. Guest satisfaction is very important to us, and we will strive to enhance our service quality to ensure that every guest has a pleasant stay. Once again, we appreciate your feedback and hope to have the opportunity to offer you better service in the future. Thank you again for your input. Best regards, ALMA
Audah Family
【Petronas TwinTower View】Deluxe King Suite
Check-in Okt 2024
Family
7 ulasan
10.0/10
Outstanding
Diposting pada 8 Des 2024
Best best best. The location is premium. You can see both twin tower and KL tower in other direction. The room is spacious. Really worth all peny.
ioket
【Twin Tower View】Premium King Suite【High-Floor】
Check-in Mar 2025
Family
1 ulasan
10.0/10
Outstanding
Diposting pada 26 Apr 2025
Good apartment
Fairil Zurich
【Petronas TwinTower View】Deluxe King Suite
Check-in Okt 2024
Family
12 ulasan
7.0/10
Diposting pada 29 Nov 2024
Terbaikkk dgn clear view KLCC..!! recommended bang.. seriously berbaloi.. murah dan value money
ainzulaika idrus
【Twin Tower View】Premium King Suite【High-Floor】
Check-in Okt 2024
Couples
4 ulasan
10.0/10
Outstanding
Diposting pada 18 Nov 2024
good location near klcc twin towers. easy check-in and check-out . clean , so far everything is okay. we will come again . thank you .