Pan Pacific Serviced Suites Kuala Lumpur

Ulasan Pan Pacific Serviced Suites Kuala Lumpur

Pan Pacific Serviced Suites Kuala Lumpur

Jalan Sultan Ismail, Kuala Lumpur, 50250, MalaysiaLihat Detail Hotel
Pan Pacific Serviced Suites Kuala Lumpur
Pan Pacific Serviced Suites Kuala LumpurPan Pacific Serviced Suites Kuala LumpurPan Pacific Serviced Suites Kuala Lumpur
Temukan Hotel Terbaik di ${{cityName}}
Kami Samakan Harga
1 malam

Ulasan Tamu

9.3/10
Great
799 ulasan
Ulasan terverifikasi
Location9.6
Amenities9.2
Service9.0
Cleanliness9.3
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All reviews(799)
Positive reviews(781)
Reviews with photos/video(257)
Large rooms(86)
Convenient for shopping(61)
Many amenities(46)
Located downtown(40)
Great swimming pool(35)
Perfect for families(31)
Tasty food(23)
Luxurious(6)
Negative reviews(18)
Gary84
One Bedroom Suite
Menginap di Mar 2025
Family
12 ulasan
9.5/10
Amazing
Diposting pada 20 Apr 2025
We had 7 families staying here in this serviced suites this time. It’s my first time staying this apartment. Like the environment, the location and of course needless to say the room! Will be back to stay if I ever come to KL again.
Guest User
Two Bedroom Deluxe Suite
Menginap di Feb 2025
Family
1 ulasan
10.0/10
Outstanding
Diposting pada 25 Mar 2025
Excellent on all aspects. Breakfast was a pleasure. Service was excellent by everyone. Views of all the iconic buildings. Suites were 5 star
Tanggapan dari Properti: Dear Valued Guest, On behalf of Hotel Management Team and all staff of Pan Pacific Serviced Suites Kuala Lumpur, I would like to express my sincere appreciation to you for selecting Pan Pacific Serviced Suite Kuala Lumpur during your recent visit to Kuala Lumpur, MalaysiaIndeed, it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us.All of us at Pan Pacific Serviced Suite are looking forward to serving you again and again.Sincerely Yours, Allan Wong Complex General Manager Pan Pacific Serviced Suites Kuala Lumpur
Peter
Two Bedroom Deluxe Suite
Menginap di Feb 2025
Family
13 ulasan
7.0/10
Diposting pada 28 Mar 2025
Nothing comment however the front desk have to be professional while check in at least introduce where is the location complimentary of high tea which was included of package, upon approach to front desk with bad attitude asking questions, look like can’t be ask….. hope management taking seriously of this guys…. Man
Tanggapan dari Properti: Dear Peter, Thank you for sharing your feedback with us. We sincerely apologize for the less-than-professional experience you had during your check-in. Our team is committed to providing excellent service, and it is disappointing to hear that we did not meet these expectations during your arrival.We understand the importance of clear communication, especially when it comes to sharing the details of the benefits included in your package. We will address this with our front desk team to ensure a more welcoming and informative check-in experience moving forward.Your feedback is invaluable, and we take your concerns seriously to improve our guest service. We hope to have the opportunity to serve you better in the future.Sincerely Yours,Allan WongComplex General ManagerPan Pacific Serviced Suites Kuala Lumpur
Guest User
Two Bedroom Deluxe Suite
Menginap di Feb 2025
Family
2 ulasan
9.0/10
Great
Diposting pada 23 Mar 2025
Pan Pacific Serviced Suites Kuala Lumpur provided spacious and well-equipped suites, ideal for extended stays, and boasted a prime location. However, the breakfast buffet was noticeably more limited compared to PARKROYAL hotel KL next door. Additionally, we found that amenities weren't always fully stocked every day, requiring us to request refills. While generally a comfortable option, these aspects detracted slightly from the overall experience.
Tanggapan dari Properti: Dear Valued Guest, On behalf of Hotel Management Team and all staff of Pan Pacific Serviced Suites Kuala Lumpur, I would like to express my sincere appreciation to you for selecting Pan Pacific Serviced Suite Kuala Lumpur during your recent visit to Kuala Lumpur, MalaysiaIndeed, it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us.All of us at Pan Pacific Serviced Suite are looking forward to serving you again and again.Sincerely Yours, Allan Wong Complex General Manager Pan Pacific Serviced Suites Kuala Lumpur
Stephen
One Bedroom Suite
Menginap di Feb 2025
Couples
2 ulasan
9.0/10
Great
Diposting pada 22 Mar 2025
⭐⭐⭐⭐⭐ I recently stayed at this service apartment hotel and had an excellent experience! The service was top-notch—friendly, attentive, and always willing to go the extra mile. The location is perfect, with easy access to nearby attractions, restaurants, and public transport. The apartment itself was spotless and well-maintained, with daily tidy clean-ups that made my stay even more comfortable. The swimming pool and gym facilities were fantastic, clean, and well-equipped, making it easy to relax and stay active during my visit. Highly recommend this place for anyone looking for a comfortable, convenient, and enjoyable stay. Will definitely return!
Tanggapan dari Properti: Dear Stephen, Thank you for your generous 5-star review! We are truly pleased to hear that your experience at our service apartment hotel was excellent. It is rewarding to know that our service team made such a positive impression with their friendly and attentive approach, and that our prime location, well-maintained apartment, and excellent facilities contributed to your comfort.We are especially pleased that you enjoyed our swimming pool and gym facilities, which are designed to help guests relax and stay active during their stay. Your recommendation means a great deal to us, and we are excited to welcome you back for another enjoyable stay in the future.Sincerely Yours, Allan WongComplex General ManagerPan Pacific Serviced Suites Kuala Lumpur
Anonymous User
One Bedroom Suite
Menginap di Feb 2025
Couples
72 ulasan
8.5/10
Very Good
Diposting pada 9 Mar 2025
Very convenient central location but evening traffic jam can be quite bad. Room is spacious and sufficiently clean.
Tanggapan dari Properti: Dear Valued Guest, On behalf of Hotel Management Team and all staff of Pan Pacific Serviced Suites Kuala Lumpur, I would like to express my sincere appreciation to you for selecting Pan Pacific Serviced Suite Kuala Lumpur during your recent visit to Kuala Lumpur, MalaysiaIndeed, it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us.All of us at Pan Pacific Serviced Suite are looking forward to serving you again and again.Sincerely Yours, Allan Wong Complex General Manager Pan Pacific Serviced Suites Kuala Lumpur
Anonymous User
Two Bedroom Deluxe Suite
Menginap di Jan 2025
Family
1 ulasan
10.0/10
Outstanding
Diposting pada 26 Feb 2025
Had a pleasant stay here. Nice room & everything seems very comfortable, complete amenities and all was great . Easy access and walking distance to Pavilion, Lot 10 and other malls and shops. All is good except the breakfast. Breakfast doesn’t have much menu. It’s just a small space . Stayed 5D/4N and there were same menu everyday. Other than the breakfast, it can consider a very good hotel.
Tanggapan dari Properti: Dear Valued Guest, On behalf of Hotel Management Team and all staff of Pan Pacific Serviced Suites Kuala Lumpur, I would like to express my sincere appreciation to you for selecting Pan Pacific Serviced Suite Kuala Lumpur during your recent visit to Kuala Lumpur, MalaysiaIndeed, it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us.All of us at Pan Pacific Serviced Suite are looking forward to serving you again and again.Sincerely Yours, Allan Wong Complex General Manager Pan Pacific Serviced Suites Kuala Lumpur
Tzer Jing
Two Bedroom Deluxe Suite
Menginap di Jan 2025
Family
2 ulasan
10.0/10
Outstanding
Diposting pada 28 Feb 2025
Excellent choice of hotel for our family of 4. We stayed in a two bedrooms apartment, which is spacious enough. The bedrooms are in good size too. Location is really very ideal! It's within walking distance (＜ 10 minutes walk) to the Starhill shopping area and TRX, or a short taxi ride (RM10 for Grab during non-peak hour, cheaper than parking fees!). Want to make a special mention for Pan Pacific to make a great effort for sustainability - where a water filter for drinking water is installed in every unit! For this very reason, this hotel will always be my first choice when I go back to KL again.
Tanggapan dari Properti: Dear Tzer Jing,On behalf of Hotel Management Team and all staff of Pan Pacific Serviced Suites Kuala Lumpur, I would like to express my sincere appreciation to you for selecting Pan Pacific Serviced Suite Kuala Lumpur during your recent visit to Kuala Lumpur, MalaysiaIndeed, it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us.All of us at Pan Pacific Serviced Suite are looking forward to serving you again and again.Sincerely Yours, Allan Wong Complex General Manager Pan Pacific Serviced Suites Kuala Lumpur
K. M. MAKID HASAN
One Bedroom Premier Suite
Menginap di Jan 2025
Couples
3 ulasan
6.5/10
Diposting pada 23 Feb 2025
I am disappointed with their service, as they did not take into account our flight cancellation and failed to provide a refund for the one-night stay.
Tanggapan dari Properti: Dear KM Makid Hasan, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience caused by the lack of flexibility regarding your flight cancellation and the one-night stay. We understand how frustrating this situation must have been, and we regret that we were not able to meet your expectations on this occasion.Please be assured that we value all our guests and strive to provide a positive experience in every situation. We will review our policies and procedures to see how we can better accommodate guests facing unexpected circumstances like yours in the future.If you would like to discuss this matter further, please do not hesitate to reach out directly, and we will do our best to resolve it to your satisfaction.Sincerely Yours,Alan WongComplex General ManagerPan Pacific Serviced Suites Kuala Lumpur
wong Geok eng
One Bedroom Deluxe Suite
Menginap di Feb 2025
Family
7 ulasan
9.0/10
Great
Diposting pada 9 Mar 2025
Me and my family like this suites room and the shop very good a lot of things to eat ?
Tanggapan dari Properti: Dear Wong, On behalf of Hotel Management Team and all staff of Pan Pacific Serviced Suites Kuala Lumpur, I would like to express my sincere appreciation to you for selecting Pan Pacific Serviced Suite Kuala Lumpur during your recent visit to Kuala Lumpur, MalaysiaIndeed, it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us.All of us at Pan Pacific Serviced Suite are looking forward to serving you again and again.Sincerely Yours, Allan Wong Complex General Manager Pan Pacific Serviced Suites Kuala Lumpur
Gina Koh Wan Yan
One Bedroom Deluxe Suite
Menginap di Jan 2025
Business travelers
1 ulasan
10.0/10
Outstanding
Diposting pada 20 Feb 2025
Good location, 5mins walk to malls and lots of food choices around. Room is clean and huge, service were great too! Will stay there again the next time :)
Tanggapan dari Properti: Dear Gina, On behalf of Hotel Management Team and all staffs of Pan Pacific Kuala Lumpur, I would like to express my sincere appreciation to you for selecting Pan Pacific Serviced Suite Kuala Lumpur during your recent visit to Kuala Lumpur, Malaysia.Indeed it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us.We would love to have you return soon should you find yourself back in Kuala Lumpur.Sincerely Yours, Allan Wong Complex General Manager Pan Pacific Serviced Suites Kuala Lumpur
FaredJhi
Two Bedroom Deluxe Suite
Menginap di Jan 2025
Family
68 ulasan
10.0/10
Outstanding
Diposting pada 24 Feb 2025
love the spacious room and centralised location even though traffic jam. only improvements is the breakfast as it’s quite limited and the space is too, it’s not a restaurant but rather a lounge. but overall it’s good place for families
Tanggapan dari Properti: Dear Faredjhi,On behalf of Hotel Management Team and all staffs of Pan Pacific Kuala Lumpur, I would like to express my sincere appreciation to you for selecting Pan Pacific Serviced Suite Kuala Lumpur during your recent visit to Kuala Lumpur, Malaysia.Indeed it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us.We would love to have you return soon should you find yourself back in Kuala Lumpur.Sincerely Yours, Allan Wong Complex General Manager Pan Pacific Serviced Suites Kuala Lumpur
WR69
One Bedroom Premier Suite
Menginap di Jan 2025
Family
9 ulasan
10.0/10
Outstanding
Diposting pada 20 Feb 2025
Location is very near to public transportation and shopping centers. Rooms are huge and clean!
Tanggapan dari Properti: Dear WR69, On behalf of Hotel Management Team and all staffs of Pan Pacific Kuala Lumpur, I would like to express my sincere appreciation to you for selecting Pan Pacific Serviced Suite Kuala Lumpur during your recent visit to Kuala Lumpur, Malaysia.Indeed it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us.We would love to have you return soon should you find yourself back in Kuala Lumpur.Sincerely Yours, Allan Wong Complex General Manager Pan Pacific Serviced Suites Kuala Lumpur
Guest User
One Bedroom Premier Suite King
Menginap di Jan 2025
Family
1 ulasan
10.0/10
Outstanding
Diposting pada 3 Feb 2025
Clean, cozy, spacious and toddler friendly. From amenities to facilities is good. Very highly recommended.
Tanggapan dari Properti: Dear Valued Guest, On behalf of Hotel Management Team and all staffs of Pan Pacific Kuala Lumpur, I would like to express my sincere appreciation to you for selecting Pan Pacific Serviced Suite Kuala Lumpur during your recent visit to Kuala Lumpur, Malaysia.Indeed it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us.We would love to have you return soon should you find yourself back in Kuala Lumpur.Sincerely Yours, Allan Wong Complex General Manager Pan Pacific Serviced Suites Kuala Lumpur
Jack0001
One Bedroom Suite
Menginap di Jan 2025
Business travelers
68 ulasan
10.0/10
Outstanding
Diposting pada 9 Feb 2025
I recently stayed at the Park Royal Collection KL, and it was truly an incredible experience from start to finish. The hotel itself is stunning, with a modern yet welcoming atmosphere that immediately made me feel relaxed. My room was beautifully designed, spacious, and immaculately clean, with all the amenities you could possibly need for a comfortable stay.
Tanggapan dari Properti: Dear Zhi Yong, On behalf of Hotel Management Team and all staffs of Pan Pacific Kuala Lumpur, I would like to express my sincere appreciation to you for selecting Pan Pacific Serviced Suite Kuala Lumpur during your recent visit to Kuala Lumpur, Malaysia.Indeed it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us.We would love to have you return soon should you find yourself back in Kuala Lumpur.Sincerely Yours, Allan Wong Complex General Manager Pan Pacific Serviced Suites Kuala Lumpur