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Ulasan Tamu tentang Vienna House Easy by Wyndham Cracow
8.4/10
Luar Biasa
60 ulasan
Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Ulasan terverifikasi
Lokasi8.5
Fasilitas7.9
Layanan8.6
Kebersihan8.8
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Semua ulasan(60)
Ulasan positif(27)
Ulasan dengan foto/video(4)
Bersih dan rapi(8)
Kamar sangat bagus(7)
Pengalaman menginap terbaik!(6)
Buruk(2)
barak
Kamar Cozy
Check-in Jan 2025
Keluarga
2 ulasan
10.0/10
Fantastis
Diposting pada 5 Feb 2025
Thank you for my stay at your hotel.
Terjemahkan
Tanggapan dari Properti: You're very welcome! It was a pleasure having you stay with us. We're glad you chose our hotel, and we hope to welcome you again soon. If you need anything in the future, don’t hesitate to reach out.Safe travels and best regards,Hubert CholocińskiOperation Manager
Soul Philosopher
Kamar Cozy
Check-in Jul 2024
Pasangan
3 ulasan
5.0/10
Diposting pada 10 Sep 2024
I was disappointed with my stay at the Vienna House hotel in Krakow. The room felt cramped and lacked the amenities you'd expect for the price. The bed was uncomfortable, which made it hard to get a good night's sleep. Additionally, the hotel's location is somewhat far from the city center, which added to the inconvenience. Overall, I didn’t feel it offered good value for the money.
Terjemahkan
Tanggapan dari Properti: Thank you for sharing your feedback, and we’re very sorry to hear that your experience didn’t meet your expectations.We truly apologize for the discomfort you experienced with the room and bed, as well as the distance from the city center. We always aim to provide our guests with a comfortable stay and a great value, so it’s disappointing to learn that we fell short in these areas. Your comments are important to us, and we’ll certainly review them with our team to make improvements.We appreciate you taking the time to share your thoughts, and we hope you might consider giving us another chance in the future.Warm regards,Hubert CholocińskiOperation Manager
TSENG
Kamar Cozy
Check-in Jul 2024
Pasangan
6 ulasan
9.5/10
Menakjubkan
Diposting pada 20 Agt 2024
Good location, nice room design, breakfast is great! Reception service very nice !
Terjemahkan
Tanggapan dari Properti: Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our location, room design, and breakfast. It's also great to know that our reception team made a positive impression. Your feedback means a lot to us, and we hope to have the pleasure of welcoming you back soon!Best regards,Hubert CholocińskiOperation Manager
ieao
Kamar Cozy
Check-in Apr 2024
Pasangan
15 ulasan
9.0/10
Sangat Baik
Diposting pada 3 Jun 2024
Very accessible location with quiet surroundings and hassle-free check-in and check-out!
Terjemahkan
Tanggapan dari Properti: Thank you for your kind feedback! We're so glad to hear that you enjoyed our convenient location and the peaceful surroundings. It's great to know that your check-in and check-out experience was smooth and hassle-free. We hope to have the pleasure of welcoming you back soon!Best regards,Hubert CholocińskiOperation Manager
Duper16
Kamar Cozy
Check-in Apr 2024
Sendiri
21 ulasan
6.5/10
Diposting pada 23 Mei 2024
Good hotel after all. Location is a bit off from city center around 15 min by foot.
Terjemahkan
Tanggapan dari Properti: Thank you for your review! We're glad to hear that you had a good experience overall. While our location is a bit outside the city center, we’re happy that the 15-minute walk didn’t cause too much inconvenience. We hope to welcome you back for another stay soon!Best regards,Hubert CholocińskiOperation Manager
Myles Ashley
Kamar Cozy
Check-in Jan 2024
Sendiri
21 ulasan
7.0/10
Diposting pada 27 Feb 2024
An okay place with a decent room. Bed is okay, internet works well, nice desk, friendly staff. If you get it at a cheap price then it is decent value for money.
Room cleaning is every other day which isn't ideal.
Terjemahkan
Tanggapan dari Properti: Thank you for your feedback! We're glad to hear that you found the room decent, the internet reliable, and our staff friendly. We appreciate your comments on the value for money, and we understand that more frequent room cleaning would have been preferred. We’ll definitely keep that in mind as we strive to improve our services.We hope to have the pleasure of welcoming you back soon!Best regards,Hubert CholocińskiOperation Manager
Dampier
Kamar Cozy
Check-in Nov 2023
Pasangan
22 ulasan
8.0/10
Luar Biasa
Diposting pada 28 Des 2023
Location is ok next to the tram stop and staff were helpful helping us books trips however they did not call our room when we ordered food delivery. Also lack of hotel bar and restaurant is not good because there is nothing else around the hotel
Terjemahkan
Tanggapan dari Properti: Thank you for your feedback! We’re glad to hear that you found our location convenient and our staff helpful in assisting with trip bookings. However, we apologize for the issue with the food delivery and the lack of follow-up — that’s certainly something we will address to ensure it doesn’t happen again.We also understand your concern about the absence of a hotel bar and restaurant, especially given the surrounding area. Your comments are valuable, and we’ll take them into consideration as we look for ways to improve the overall guest experience.We appreciate your time and hope to have the opportunity to welcome you again in the future.Best regards,Hubert CholocińskiOperation Manager
Tamu
Kamar Cozy
Check-in Jul 2023
Sendiri
2 ulasan
9.5/10
Menakjubkan
Diposting pada 23 Agt 2023
Room is clean and cozy.
Public space is good.
The location is slightly far away from city center but transportation is convenient.
Terjemahkan
Tanggapan dari Properti: Thank you for your feedback! We’re happy to hear that you found the room clean and cozy, and that you enjoyed the public spaces. We understand that our location is a bit farther from the city center, but we're glad to know that the transportation options made it convenient for you.We hope to welcome you back for another stay soon!Best regards,Hubert CholocińskiOperation Manager
Tamu
Kamar Cozy
Check-in Mar 2024
Bisnis
7 ulasan
4.5/10
Diposting pada 22 Mei 2024
not what I expected
Terjemahkan
Tanggapan dari Properti: Thank you for your feedback. We're sorry to hear that your stay didn't meet your expectations. We always strive to provide the best experience for our guests, and we'd love to hear more about what specifically didn't meet your needs so we can improve. If you're open to it, please feel free to contact us directly.We appreciate your time and hope to have the opportunity to make things right in the future.Best regards,Hubert CholocińskiOperation Manager
CKU
Kamar Cozy
Check-in Jun 2022
Sendiri
15 ulasan
8.0/10
Luar Biasa
Diposting pada 7 Jul 2022
Well everything is fine, it’s clean n modern. But the location is quiet n bit away from landmarks (it seemed to me that the street is empty, no ppl n shops) though it took 15 mins walk to reach the attractions but nearly nothing you can buy there.
So if your looking for hotel that r convenient, it won’t be the best option, but the cost-performance ratio is ok at this £ regarding to the cleanliness n modern design.
Terjemahkan
Tanggapan dari Properti: Thank you for your thoughtful review! We’re glad to hear that you appreciated the cleanliness and modern design of the hotel. We understand your concerns about the location and the quieter surroundings. While it’s a bit further from the main attractions, we’re happy that the 15-minute walk wasn’t too much of an inconvenience.We truly value your feedback, and we’ll take it into consideration as we continue to improve the overall guest experience. We hope to welcome you back soon!Best regards,Hubert CholocińskiOperation Manager
Tamu
Kamar Cozy
Check-in Jan 2023
Pasangan
1 ulasan
8.5/10
Luar Biasa
Diposting pada 23 Feb 2023
This room was very clean and a good size for the suitcases. It was also cheap
Terjemahkan
Tanggapan dari Properti: Thank you for your feedback! We're delighted to hear that you found the room clean, spacious enough for your suitcases, and great value for the price. We’re always happy when our guests are satisfied with both the comfort and affordability of their stay.We hope to welcome you back soon!Best regards,Hubert CholocińskiOperation Manager
Shamsi
Kamar Cozy
Check-in Jul 2023
Bepergian dengan teman
2 ulasan
8.0/10
Luar Biasa
Diposting pada 12 Agt 2023
Very good location and breakfast
Terjemahkan
Tanggapan dari Properti: Thank you for your feedback! We're thrilled to hear that you enjoyed both our location and breakfast. We hope to welcome you back soon for another great stay!Best regards,Hubert CholocińskiOperation Manager
Hulihan
Easy Room 1 Tempat Tidur Double
Check-in Agt 2022
Sendiri
12 ulasan
9.0/10
Sangat Baik
Diposting pada 16 Nov 2022
I could just say the hotel is valued for money and up for standard.
Terjemahkan
Tanggapan dari Properti: Thank you for your feedback! We’re glad to hear that you found the hotel to be great value for money and up to standard. We always aim to provide our guests with a comfortable and affordable experience, and we appreciate your recognition of that.We hope to welcome you back in the future!Best regards,Hubert CholocińskiOperation Manager
Tamu
Kamar Cozy
Check-in Sep 2023
Pasangan
2 ulasan
9.0/10
Sangat Baik
Diposting pada 31 Okt 2023
Good Location
Terjemahkan
Tanggapan dari Properti: Thank you for your feedback! We’re glad to hear you enjoyed our location. We hope to welcome you again soon!Best regards,Hubert CholocińskiOperation Manager
Isa1712
Kamar Cozy
Check-in Mar 2022
Pasangan
1 ulasan
9.5/10
Menakjubkan
Diposting pada 6 Jul 2022
The hotel was super clean and nice, we really like the breakfast, but they should vary a bit more, it’s the same everyday. It was near the tram station so it was easy to move around the city! For the good price we would come back there for sure! :)
Terjemahkan
Tanggapan dari Properti: Thank you for your wonderful feedback! We’re so glad to hear that you enjoyed the cleanliness, breakfast, and the convenience of the nearby tram station. We appreciate your suggestion about varying the breakfast options, and we'll definitely consider this to enhance the experience for our future guests.We're thrilled that you found great value in your stay, and we would love to welcome you back again soon!Best regards,Hubert CholocińskiOperation Manager