Hotel Batory

房間富有歐洲傳統風情，比較温馨宜居，周邊離克拉科夫老城比較近，十分方便，去他們會展中心也比較方便，環境比較幽靜

Przyjemny hotel blisko centrum. Śniadania 3/5

Toit était parfait

Muy buen desayuno.

Having a brilliant time here at hotel. We had a lovely day trip and the meal out in old town and made our way back to hotel. Went to reception desk to ask for our room key and then could we have some milk for our room. We were greeted by a woman called Dominica who replied sharply in what we understood to be ‘I’ll get my colleague to get some’ and off she disappeared to what we thought was Dominica going to find colleague to get milk for us. We waited a good 10 minutes before we heard her returning and carry bags and going behind the desk where another colleague came to the desk area. She didn’t acknowledge us so we asked again about the milk and she just turned on us both in a very condescending belittling tone saying we should look for colleague, it’s very easy task you just ask person sitting in chair! We said we did it was you in chair! She continued to collect her things and continued moaning at us and left. It’s not our place to go looking all around hotel for staff! It’s such a shame she has tarnished our stay as the hotel is beautiful and the breakfast area & food available is yummy and staff there are very friendly and approachable. The bedrooms are spotless and beds very comfortable. Location is good with a 10-15 minute flat walk into the old town.

The BATORY was an excellent place to stay while my wife and myself explored krakow, the cleaning and restaurant are second to none. My only complaint is that I reported three times to reception a constant drip from an over flow pipe that would land on a plastic roof and was very noisy, over the course of a week I got vey little sleep.