Ulasan Galaxy Hotel

Booked a 4 day trip for my daughters birthday emailed hotel a week before requesting a twin room over looking the river on one of the higher floors if possible they advised they would do there best to accommodate. Arrived at hotel given room on 5 th floor happy days. Opened room door to find on double bed not really suitable for Dad and 20 year old daughter .. Phoned reception who was helpful few mins later gave us twin room on 2nd floor Thursday night music playing ALL NIGHT until 7am - contacted reception they said it would get turned down .. Friday the same all night until 7am ( no exaggeration ) - contacted reception they advised come a collect some ear stoppers which I then visited reception and lady looked at me blank saying they had none! Saturday even worse. I spoke to reception again and they offered to change my room on Sunday night we had been out all day at zacophane and thermal baths ( great trip) and was too tired to change we were leaving Monday anyway. Music still playing on Sunday although not as loud. The pool and sauna was nice jacuzzi was broke and steam room not working very well. Location a bit out the way for the old town but I was aware of that anyway taxis are so cheap.. Breakfast quite poor no egg station bacon intermittent did not really cater for English clientele in my opinion No milk or creamer in the rooms for drinks. Very dissapointed with this hotel and had very little sleep for 4 nights was glad to get home for some peace. Other than that krakow is a lovely city and will return but not to the disco hotel in the galaxy of noise.