Ulasan Sabah Beach Villas & Suites

Tanggapan dari Properti: Thank you for your continued support and for choosing to stay with us again! We’re delighted to hear that you’re satisfied with the view and your overall experience. We look forward to welcoming you back for many more stays.

Tanggapan dari Properti: Thank you for your feedback. We’re sorry to hear about the issue with the pool mosaics and the injuries sustained. Your safety is our top priority, and we have immediately informed our maintenance team to repair the damaged areas to prevent any further accidents.We appreciate you bringing this to our attention and hope to provide a safer and more enjoyable experience on your next visit.

Tanggapan dari Properti: Thank you for your review. We sincerely apologize to hear that you had an unpleasant stay due to our room condition; we will address this matter with the housekeeping and engineering department. Your comment would assist us in improving the facility and services.

Tanggapan dari Properti: Dear Az3an,Thank you for taking the time to share your experience. We sincerely apologize for any inconvenience you faced, especially regarding the room facilities, sofa bed, and limited amenities. As you mentioned, Sabah Beach Villas and Borneo Beach Villas operate under different management, which may result in some differences in the services provided.We appreciate your patience and are glad we could accommodate your request for a ground-floor unit. We’re also happy to hear that your second night was more comfortable with a properly functioning jacuzzi and sauna. Your feedback regarding towels and amenities is noted, and we will review this with our team to improve our services.Thank you again for your understanding, and we hope to welcome you back for an even better stay in the future.Best regards,Sabah Beach Villas & Suites

Tanggapan dari Properti: Dear Jashpronto,Thank you for visiting us again! We're so happy to hear that you had a great time at the beach this time. We truly appreciate your support and can't wait to welcome you and your family on your next visit! 😊Best regards,Sabah Beach Villas & Suites

Tanggapan dari Properti: Dear Beloved Guest,Thank you for your feedback. We're glad you enjoyed the beautiful beachfront location and peaceful environment. However, we sincerely apologize for the cleanliness issues and the condition of the private pool. This is not the standard we strive for, and we will address these concerns with our housekeeping and maintenance teams immediately.Your input is valuable in helping us improve, and we truly appreciate you bringing these matters to our attention. We hope to have the opportunity to welcome you again with a much-improved experience.Best regards,Sabah Beach Villas & Suites

Tanggapan dari Properti: Thank you for taking the time to provide valuable feedback to our hotel. We apologize that your experience was less than ideal. We have taken your feedback on board and we will stive to make improvements accordingly. We look forward to welcoming you back.

Tanggapan dari Properti: Thank you for your review. We will do our best to improve our services.

Tanggapan dari Properti: Initial have one restaurant there but due to the management not allow to open any restaurant there, therefore close down. Sorry for the incovenience, in the new futures you may purchase some food to cook there or require to call food delivery! Thanks

Tanggapan dari Properti: Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed the peaceful surroundings, beach proximity, and that the sauna and jacuzzi in your room were working well. The sunset views truly are something special here.We’re sorry to hear about the concerns you experienced, including the shower, missing floor rug, and the condition of the surroundings. Your comments have been shared with our maintenance and housekeeping teams for immediate follow-up.Our reception currently operates until 7pm, but we are always reachable via phone or message for any urgent needs. We understand the road leading in can feel quite dark, however pleased to inform that, the road light is not under our management as it is been handled by different management, we will address this issue to the other management for further action.Some of our units are older, and we offer them at a lower rate, while we also have fully renovated units available upon request for a more upgraded experience.Thank you again for your honest feedback. We hope to have the opportunity to welcome you back for a much-improved stay.

Tanggapan dari Properti: Thank you for your kind feedback! We’re glad you had a great stay and hope to welcome you back soon.

Tanggapan dari Properti: Thank you for your kind words! We’re glad you enjoyed your stay and hope to welcome you back soon.

Tanggapan dari Properti: Thank you for your feedback. We apologize for the inconvenience caused by the air conditioning not cooling properly and the hot water system not working during your stay.Please be assured that our maintenance team has been informed and will service these issues promptly to improve our guest experience.We appreciate your understanding and hope to welcome you back for a more comfortable stay.

Tanggapan dari Properti: Dear HW,Thank you for your feedback. We sincerely apologize for the cleanliness issues you encountered during your stay. Your concerns regarding the room condition, mold smell, and bed linens have been noted, and we will address them with our housekeeping team immediately to ensure a higher standard of cleanliness.Additionally, we appreciate your suggestion regarding renovations and the steam bath. We will review these matters with our management team to improve our facilities for a better guest experience.Your input is valuable to us, and we truly appreciate your time in sharing your experience. We hope to have the opportunity to welcome you back in the future with a much-improved stay.Best regards,Sabah Beach Villas & Suites