Ulasan Sheraton Kosgoda Turtle Beach Resort

We were supposed to stay her for two nights but added another to our itinerary. It's a relaxing and beautiful place for families and friends. The rooms are clean and spacious. Housecleaning is also calling to check if anything is needed . The restaurant has a variety of foods from around the world. The onsite spa has reasonably priced packages and the turtle sanctuary has many sea life to look at.

5 Star hotel in the middle of kosgoda to chill and relax, but don't expect much options in the immediate vicinity

A beautiful hotel and amazing views. We were able to enjoy a relaxing stay in this lovely hotel and explore swimming in the ocean.

Плюсы отеля - очень неплохой завтрак, ужин. Шведский стол. Очень изобильный. Есть и морепродукты , и местная кухня. Очень вкусно. Также хочется отметить традиционное для сети Марриот качество постели. Спалось на нем прекрасно. Пляж в этом месте отличный. Можно спокойно купаться - волны не такие сильные. Всё очень живописно , если пройти налево и направо. Теперь о недостатках. К сожалению, их больше. Персонал очень не вежлив, чувствовалось, что тебе здесь не рады, делают одолжение. Наигранные улыбки. В день выезда чуть позже 12 на несколько минут персонал стал стучаться в дверь и требовать освободить номер. Разве это достойно такой сети отелей ? Когда попытался расплатиться на ресепшн картой Юнион Пэй, персонал сказал, что терминал для российских карт не работает. Хотя, в других местах и отелях на Шри-Ланке всё работало без проблем и удавалось оплатить везде. Такое поведение я объясняю неклиенториентированностью, что опять же, очень странно для отеля такой сети, как Марриот и для сервиса. Также я хочу отметить, что в этом отеле не оказалось ортопедических подушек или любых других подушек - при попытке узнать про эту возможность, мне грубо ответили , что других подушек нет и всё. В общем, за персонал, сервис и его отношение - жирный минус и плохая оценка

Тихий семейный отель. Рядом с отелем нет ни каких активностей.

Amazing and relaxing experience Really enjoy the treatments and attention to details Milk bath a must to try!!!!!! .......................................................................... Big thanks to Iresha & Kadek for your attention :))

Nimantha&venul are the rock stars.. Asset to the sheraton.. Love the hospitality..this place is amazing. Chef food is good. Very nice place Liquor collection is good I am very happy thank you for the service at olive bar nice people in the hotel

I've already stayed three times at the in Sheraton hotel Kosgoda Location is great,Staff is very efficient and friendly specially Asanka, Danushka, Sadun,Continental breakfast is very good in my opinion (bacon, scambles eggs, bread/toast, cereals, fruit juice, fresh fruit, ham, cheese,....). WLAN is free in my room. I would highly recommend this hotel. X

Lovely hotel on the beach and great choice of food . Make sure you go onto the beach and look for Kumar . He was fantastic in arranging trips for us . We went on a river cruise /whale watching trip /train ride including nine arches bridge and a fantastic safari . He was absolutely great and arranged everything at great prices for us . He made our holiday and would 100% recommend him . So honest and showed us local places we would have missed .A beautiful beach and country to visit .

Welcome - we were greeted well on arrival As this was our last hotel on trip we requested for an upgrade. The receptionist said the hotel was full but it wasnt the case when we checked with housekeeping staff. Rooms - The rooms are pretty standard 5 star rooms with partial sea view from the room we stayed in. Service - The room service/housekeeping was very quick and efficient but the service at the pool restaurant was very dull and unwelcoming. F&B - The food and the service at the main restaurant was outstanding. This is what saved our good views on this hotel. The manager was more than eager to serve us well. Pool - The pool is very nice- very big and well maintained Beach- The beach was nothing special. Overall - A decent hotel with tough neighborly competition.

I would like to leave a review about our week trip to Sri-Lanka. My boyfriend and I stayed at Sheraton Kosgoda hotel from 21.01.24 till 28.01.24. The level of service in the hotel is high. We both appreciate everything here: beach, food, staff (is especially friendly), location. I am also grateful to Danish, a friendly guy from Dream Tours. He took us everywhere we wanted and showed the local sights, explained everything. He made our vacation memorable and comfortable. He pleased us with some extra discounts (for example, in Aurverdha center, in front of hotel). I highly recommend him as a reliable local guide. Thank you a lot ❤️

Great service by hotel staff. Buffet with different variations. Dhanushka and team at S-kitchen gave us a superb service. Sampath and team from room service too. This is my first time I stayed with few friends and would like to come back with family. Thank you very much.

Staff are exceptional and very accommodating. They do all they can to make your stay a pleasant one. We thoroughly enjoyed our stay. Food was wonderful. Unfortunately we couldn’t swim in the sea at this time, however we still walked on the beach and visited the turtle sanctuary.

I had a good experience in the Sheraton hotel.Friendly staff and Good service.Room and Property really nice.Olive bar is very good and perfect service staff is very friendly. Sasindu is a really nice service staff, with great enthusiasm, answering questions in great details, very smiley, unforgettable experience in this hotel.