Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Ulasan terverifikasi
Lokasi4.8
Fasilitas4.7
Layanan4.7
Kebersihan4.8
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Tamu
Deluxe King
Menginap di Feb 2025
Bisnis
5 ulasan
4.2/5
Luar Biasa
Diposting pada 11 Mar 2025
It was nice and luxury, but every now and then there is little notices that need to be fixed
Terjemahkan
Tanggapan dari Properti: Dear guests, thank you for taking time out of your busy schedule to share with us, and I sincerely apologize for your failure to feel a very satisfactory experience. Jiangnan water Town, beautiful Jiaxing, here is your ideal choice for leisure travel, we sincerely look forward to your visit to Hilton Jiaxing again, we will be more perfect service to greet you, I wish you a happy life and all the best!
Tamu
Accessible Room
Menginap di Jan 2025
Bisnis
32 ulasan
4.2/5
Luar Biasa
Diposting pada 27 Feb 2025
Very good location nearby train station.
Also have lots of food choices in the same area.
Terjemahkan
Tanggapan dari Properti: 尊敬的賓客您好,感謝您選擇入住嘉興希爾頓酒店並且對於酒店住宿服務給予了評價。我們很高興您喜歡我們温馨舒適、友好誠摯的服務,我們所有希爾頓的員工都對提供卓越的服務充滿了熱忱。希望您能繼續支持,我們會繼續努力為您帶來更優質的服務體驗,您的支持是我們進步的動力,希望不久之後能與您再次相遇,祝您旅途順利,生活愉快!期待下次,我們可以獲得您的五分好評!
Tamu
Accessible Room
Menginap di Des 2024
Bisnis
1 ulasan
5.0/5
Fantastis
Diposting pada 10 Jan 2025
The stay was good with clean room, breakfast food okay with many variety and local famous dumpling .
The floor manage ms sandy gao was helpful in helping to book the car to airport
Overal friendly staff & helpful front desk
Terjemahkan
Tanggapan dari Properti: Dear guests, thank you for taking time out of your busy schedule to share with us. Jiangnan water Town, beautiful Jiaxing, here is your ideal choice for leisure travel, we sincerely look forward to your visit to Hilton Jiaxing again, we will be more perfect service to greet you, We wish you a happy life and all the best!
TheItaliantraveller
Deluxe King
Menginap di Feb 2024
Pasangan
37 ulasan
5.0/5
Fantastis
Diposting pada 5 Mar 2024
Very comfortable and clean room. The staff, all english speaking, is polite and friendly. Breakfast and Dinner offer many options and good quality. The swimming pool is clean and all facilities are well mantained. Thanks to Edmond and the Staff All for the travel tips.
Terjemahkan
Tanggapan dari Properti: Dear guests, thank you for choosing to stay at Hilton Jiaxing. The stylish and elegant modern style permeates the cozy atmosphere of the resort hotel, the intimate and hospitable service delivers the warm feeling of being at home, and the unique artistic atmosphere allows you to enjoy the charm of art in your leisure! All our team members are committed to creating a comfortable accommodation environment for guests, providing exquisite food and quality service, thank you for your recognition of our service, your satisfaction is our biggest pursuit, we will continue to work hard to bring you better service experience, your support is our driving force for progress, but also the best return to them. Looking forward to seeing you again. All the best!
Gloria Yaneth
Deluxe King
Menginap di Mei 2024
Pasangan
7 ulasan
5.0/5
Fantastis
Diposting pada 3 Jul 2024
Everything was amazing. All personnel tried to speak
English and were attentive to all of our requests. As for the snacks at tea time, they are delicious.
Terjemahkan
Tanggapan dari Properti: Dear guests, thank you for choosing to stay at Hilton Jiaxing. The stylish and elegant modern style permeates the cozy atmosphere of the resort hotel, the intimate and hospitable service delivers the warm feeling of being at home, and the unique artistic atmosphere allows you to enjoy the charm of art in your leisure! All our team members are committed to creating a comfortable accommodation environment for guests, providing exquisite food and quality service, thank you for your recognition of our service, your satisfaction is our biggest pursuit, we will continue to work hard to bring you better service experience, your support is our driving force for progress, but also the best return to them. Looking forward to seeing you again. All the best!
Gray
Accessible Room
Menginap di Okt 2023
Bisnis
12 ulasan
2.2/5
Diposting pada 19 Nov 2023
The room itself was ok and clean. The bed was your average western hotel standard. The breakfast was disappointing due to the range of food offered and poor service. You needed to ask for basic things like a knife and fork.
Yuxi restaurant on the second floor should be avoid for health reasons. METAL WIRE was found in the food. Extremely dangerous, I shall never eat there again. The service was slow and the dealing of the metal wire in the food was pathetic and didnt seem to be taken serious by the management of the hotel. I asked to speak to General Manager after the rude and incompetent staff failed to seriousness off the situation, smiling and in one case laughing about the situation. The night floor managers and executive floor manager tried to trick me by telling me that the Food and Beverage manager was the General manager. 22 hours after the showing the staff the wire in the food, the hotel sent the Food and Beverage manager, pretending to be the GM, and a marketing and sales person to give a non-sincere apology. THE HILTON HOTEL GROUP NEEDS TO INVESTIGATE HOW METAL WIRE GOT INTO THE FOOD?, WHO WAS RESPONSIBLE FOR IT? AND TAKE APPROPRIATE ACTIONS WITH ITS STAFF BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. (which the marketing guy and the food and beverage managers could not and would not answer ) ALSO THE HOTEL MANAGEMENT NEEDS TRAINING IN CUSTOMER CARE/ SERVICE / COMMUNICATION SKILLS. It is sad when the new floor trainee was more sympathic than the rest of the management combined. I am still waiting to hear from the General Manager of the hotel. Save your money and your life and stay somewhere better and with better management and customer service.
To the Hilton group, the managers and certain staff at this hotel are ruining your reputation, your business, and will end up seriously hurting someone, if not causing someone to die.
Terjemahkan
Tanggapan dari Properti: Dear guest, Sorry to hear that. Wish you all the best.
Loh
Deluxe Twin Room
Menginap di Sep 2023
Bisnis
11 ulasan
5.0/5
Fantastis
Diposting pada 17 Nov 2023
Very spacious, comfortable. Big bathtub, but I had no time to soak, fell asleep in the comfy bed instead. Breakfast was international, wide variety.
Terjemahkan
Tanggapan dari Properti: Dear guests, thank you for choosing to stay at Hilton Jiaxing. The stylish and elegant modern style permeates the cozy atmosphere of the resort hotel, the intimate and hospitable service delivers the warm feeling of being at home, and the unique artistic atmosphere allows you to enjoy the charm of art in your leisure! All our team members are committed to creating a comfortable accommodation environment for guests, providing exquisite food and quality service, thank you for your recognition of our service, your satisfaction is our biggest pursuit, we will continue to work hard to bring you better service experience, your support is our driving force for progress, but also the best return to them. Looking forward to seeing you again. All the best!
Tamu
Deluxe Twin Room
Menginap di Okt 2023
Bisnis
1 ulasan
5.0/5
Fantastis
Diposting pada 16 Nov 2023
Sherry,willow,Cassie,Dawn,Augus,Ayn,libra,Klay,
given me best service
Thank you all!
Terjemahkan
Tanggapan dari Properti: Dear guests, thank you for choosing to stay at Hilton Jiaxing. The stylish and elegant modern style permeates the cozy atmosphere of the resort hotel, the intimate and hospitable service delivers the warm feeling of being at home, and the unique artistic atmosphere allows you to enjoy the charm of art in your leisure! All our team members are committed to creating a comfortable accommodation environment for guests, providing exquisite food and quality service, thank you for your recognition of our service, your satisfaction is our biggest pursuit, we will continue to work hard to bring you better service experience, your support is our driving force for progress, but also the best return to them. Looking forward to seeing you again. All the best!
My Shanghai Life
Kamar Executive King
Menginap di Sep 2023
Keluarga
4 ulasan
5.0/5
Fantastis
Diposting pada 10 Okt 2023
Finally a hotel that is a true five star hotel by European standards. Great service throughout our stay and a delicious breakfast. We booked an executive room and had the benefits of having access to the executive lounge with a decent standard and great view.
The best of all was that my daughter had a small accident and the hotel staff accompanied us to the nearest hospital and took care of our girl so well. Truly appreciated, especially since we as foreigners don’t speak Chinese.
Conclusion: this is one of the better hotels that we stayed in in China.
Terjemahkan
Tanggapan dari Properti: Dear guests, thank you for choosing to stay at Hilton Jiaxing. The stylish and elegant modern style permeates the cozy atmosphere of the resort hotel, the intimate and hospitable service delivers the warm feeling of being at home, and the unique artistic atmosphere allows you to enjoy the charm of art in your leisure! All our team members are committed to creating a comfortable accommodation environment for guests, providing exquisite food and quality service, thank you for your recognition of our service, your satisfaction is our biggest pursuit, we will continue to work hard to bring you better service experience, your support is our driving force for progress, but also the best return to them. Looking forward to seeing you again. All the best!
Danny Sukwong
Suite Eksekutif dengan Tempat Tidur King Size
Menginap di Jul 2023
Bisnis
13 ulasan
5.0/5
Fantastis
Diposting pada 15 Okt 2023
The location is close to Wanda and next to a stylish area JiuQuLi. The area has a variety of restaurants and shops. The service was helpful and fast. The check-in experience was fast and answered many questions. The rooms were clean, large with nice views of the city. There is a lounge area that a beautiful view of the city and complimentary alcoholic and non-alcoholic beverages.
Terjemahkan
6/10
Tanggapan dari Properti: Dear guest, hello! Thank you for choosing Hilton Jiaxing. Hilton Jiaxing is located in Nanhu District, Jiaxing City, as a landmark building, overlooking the South Lake, overlooking the city, adjacent to Jiaxing CBD. Thank you for your good comments on the hotel accommodation service, hope you can continue to support us, we will continue to work hard to bring you a better service experience, your support is the driving force for our progress, hope to meet you again soon, I wish you a smooth journey and a happy life!
Tamu
Executive Twin Room
Menginap di Agt 2024
Bisnis
1 ulasan
5.0/5
Fantastis
Diposting pada 11 Sep 2024
I really enjoyed staying at Hilton Jiaxing.
Terjemahkan
Tanggapan dari Properti: Dear guests, thank you for taking time out of your busy schedule to share with us. Jiangnan water Town, beautiful Jiaxing, here is your ideal choice for leisure travel, we sincerely look forward to your visit to Hilton Jiaxing again, we will be more perfect service to greet you, We wish you a happy life and all the best!
Karltbc
Deluxe King
Menginap di Jun 2023
Bepergian dengan teman
35 ulasan
3.7/5
Diposting pada 18 Jul 2023
Great customer service and the breakfast was amazing with a good selection.
Terjemahkan
6/13
Tanggapan dari Properti: Dear guests, thank you for choosing to stay at Hilton Jiaxing.Thank you for your recognition of breakfast, all our team members are committed to creating a comfortable accommodation environment for guests, providing fine food and quality service, we will continue to work hard to bring you a better service experience, your support is our motivation for progress, but also the best return to them. Looking forward to seeing you again. All the best!
OLAMIYIDE TIOLUWALOPE
Kamar Deluxe Queen
Menginap di Nov 2023
Sendiri
10 ulasan
5.0/5
Fantastis
Diposting pada 27 Jan 2024
I enjoyed my stay, the room was nice and the bed was comfortable. The staff were also helpful.
Terjemahkan
Tanggapan dari Properti: Dear guests, thank you for choosing to stay at Hilton Jiaxing. The stylish and elegant modern style permeates the cozy atmosphere of the resort hotel, the intimate and hospitable service delivers the warm feeling of being at home, and the unique artistic atmosphere allows you to enjoy the charm of art in your leisure! All our team members are committed to creating a comfortable accommodation environment for guests, providing exquisite food and quality service, thank you for your recognition of our service, your satisfaction is our biggest pursuit, we will continue to work hard to bring you better service experience, your support is our driving force for progress, but also the best return to them. Looking forward to seeing you again. All the best!
Tamu
Deluxe Twin Room
Menginap di Des 2024
Bepergian dengan teman
5 ulasan
5.0/5
Fantastis
Diposting pada 19 Jan 2025
👍👍z
Terjemahkan
Tanggapan dari Properti: 您的五分好評是對我們最大的認可,這也將成為我們不斷努力提升的動力!期待與您再次相見。祝一切順利!
Tamu
Kamar Deluxe Queen
Menginap di Okt 2023
Bisnis
4 ulasan
5.0/5
Fantastis
Diposting pada 10 Nov 2023
perfect hotel
Terjemahkan
Tanggapan dari Properti: Dear guests, thank you for choosing to stay at Hilton Jiaxing. The stylish and elegant modern style permeates the cozy atmosphere of the resort hotel, the intimate and hospitable service delivers the warm feeling of being at home, and the unique artistic atmosphere allows you to enjoy the charm of art in your leisure! All our team members are committed to creating a comfortable accommodation environment for guests, providing exquisite food and quality service, thank you for your recognition of our service, your satisfaction is our biggest pursuit, we will continue to work hard to bring you better service experience, your support is our driving force for progress, but also the best return to them. Looking forward to seeing you again. All the best!