Ulasan ibis Mall Avenue Dubai

Our stay at the Ibis was fine. This is our 130th hotel stay this year and among our least favorite experiences. First, it is very clean, so don’t worry about that. But a clean bed and room is all you can expect. Things we didn’t enjoy: -Breakfast is a chaotic cluster. No staff were seating guests. People were sprawled out across the Ibis and adjoining Novotel. It is difficult to find staff to clean off a table or provide new cutlery. The food is fine, but the coffee is horrible. - We were told the room included tea and coffee. When we checked in we notified the front desk we had no coffee and would like some. They told us someone would bring it, but it never arrived. The same thing happened the second day. The third day we asked cleaning staff if they have coffee. They told us they were out and only had decaf. They did provide decaf, but regular coffee should have been available. -The shower is extremely slippery. The shower drain is raised to prevent hair and product from clogging it. But that means people are standing in .5” of water the entire time they are showering. The smooth tiles are extremely slippery when covered in standing water. I’m a 36 year old agile, athletic person. I fell, hitting my knee and face on the tile. There are no grippy mats to reduce slipping. There are no handles to get up from in the shower. - After falling, I asked for a hand towel to wash my face. I was told “we don’t offer hand towels on THIS SIDE of the hotel. Only the Novotel side gets hand towels.” It’s very weird to make people feel lesser than others over hand towels. 🤷♀️ Other small weird stuff: - There are ZERO outlets by the bed. You have to charge all electronics, including your phone, across the room. - The faucet barely hangs over the sink. When you wash your hands, they are against the side of the bowl, and water will run out on the counter. It’s like the designer never used the sink. - They have chosen a strange press soap bottle. It breaks off from the wall daily. -Aside from soap, no basic toiletries are provided. (no shampoo, conditioner, or lotion.) Overall, this place is cheaper than others, but it still costs too much to have this many issues.