Mitsis Summer Palace Beach Hotel

We are regular guests at the Summer and wanted to write this review for the beautiful A La Carte restaurant Med. Its location alone is simply stunning. Perched on the cliff side over looking the bay it is a sight to behold. The dining levels are all glass fronted so if there is a breeze you will be comfortable when seated. Once seated we were promptly looked after by a lovely waitress called Melina. Wine poured we eagerly scanned the menu. The first thing we noted, was that as opposed to our earlier visits the menu has been condensed into a smaller selection. But we think that this is a good thing as it allows the chefs to concentrate on what they are knowledgeable in producing. Our starter/salad was Verde which was very tasty with its mix of mushrooms and white truffle. Pasta course followed which was the Mushroom Risotto and a small portion of Carbonara for me. Very delicious. Please see attached pics. Main course was Pork Panceta for my husband and Veal Tagliata for me. The presentation and taste were sublime. So much so that we swopped mains halfway through so that each of us could experience the levels of flavour that were in each dish. Crème Brûlée to share was our dessert accompanied by more delicious wine, which was exceptional. This place gets the full 💯 from us and we look forward to our return visit next year! Well done Summer Palace team. You are a credit to the hospitality industry! Have a great winters rest. You so deserve it! Jo and Mart x

My husband and I stayed here for 10 nights in May 2023. It was our first time in Kos and staying at a Mitsis hotel. The thing that attracted us to the hotel was the 5* rating and room type we booked - Superior Double with Sea View and Plunge Pool. We arrived very late after travelling all day. Check in was quick and easy. The only food on offer at this time was the reduced buffet, which is exactly that. Plenty of salad items, bread, some cakes and one or two hot dishes. It would have been nice for some meats and cheeses to be available to make a sandwich but only ever saw that at breakfast. The room was very nice and modern, luxurious and decorated to a high standard. It had a walk in rainfall shower which was great. Separate toilet with door and large bathtub with modern fixtures. The mini bar was refilled daily with beer, wine and soft drinks. This room type has a nespresso machine with the pods refilled daily too. I believe it is only the superior rooms that have this. Lots of wardrobe space and a safe. Large flat screen tv, although most of the channels are not in english. There are no plug sockets near enough to the tv to plug in a fire stick (we always travel with one) so I would recommend packing an extension if you want to use one. Room has air con and plug sockets have usb ports on them which is a nice touch. We didn’t find the beds comfortable nor the pillows, but this is all down to personal preference. Outside on the terrace you have a table and chairs which are always in the shade so a nice place to sit when you need a break from the sun. There are also 2 large, very comfortable sun beds/loungers with a parasol. Again had a luxurious vibe. We had to phone reception and get someone to come and put the parasol up, 2 men came to do it and they struggled. All of the other rooms surrounding us had to do the same so if you get the parasol put up I would leave it up or you will need to call reception each time! The pool had a jacuzzi setting on it which was nice. The terrace/pool gets the sun all day. Also provides shelter if you get rain like we did a few days. A lot of the hotel looks modern - nests, superior rooms, a La cartes and infinity pool area. The main building/terraces, buffet and lobby have a more traditional feel. Buffet This was hit and miss, we found if you went early for each meal it was better. For example there would be nicer things on the buffet that then get replaced with something else after it had run out possibly. For anyone who has allergies/intolerances or a special diet you might struggle as the labelling is not very detailed and at some dishes not present at all. Staff were very welcoming and helpful. Drink service sometimes a bit slow but you could just bring a drink from the bar in with you. Breakfast buffet had the most choice in my experience. Lots of hot food, cereals, yoghurts, bread, fruits and meat and cheeses as well as pancakes to choose from. We visited each a la carte once d

Wow. The most amazing, beautiful hotel. Ignore the big negatives as it was just amazing and I already want to return. Food - All the restaurants were lovely, the pool was lovely, the snacks throughout the day were tasty. However, The Buffet was not nice, we were so hungry after this so we ate out the nights we didn’t have a hotel restaurant meal booked. Make sure you get booked in early for all the a la carte restaurants! Room - The sea view room was just beautiful, and so luxury. However, we couldn’t really see the sea much, but we did have 2 big comfy sun loungers which were fab. You get the mini bar free daily which is so good and also a Nespresso machine!!!! We paid for a room upgrade for the last night we were there. Instead of the basic sea view room, we upgraded to a private pool suite. It cost about £160 and was worth every penny. Wow I really recommend this!!!!! Pool Area - The sun beds are very strict in terms of not being able to leave and go for breakfast. We were up at 6:30AM in order to actually get a sunbed or we wouldn’t have gotten one! We loved getting up early to watch the sunrise but then the pool and bar doesn’t open until 9ish so it’s a long morning. We had to either take it in turns within our couple to go for breakfast or ask a couple nearby to sit on one of our sunbeds. Extras - DO NOT go to the hair salon for an up do!!! I showed a photo of what I wanted and it wasn’t like that at all. I asked her to redo it and it still was appalling. It was such a waste of money. I don’t even had a photo of it as I pulled it out before I even got back to my room. Another girl was having her nails done next to me and the spa staff member was not doing what she was asking for either, so it seems a recurring thing that they do not do as you ask and pay for!!!! It was meant to be a nice relaxing experience but it was stressful and upsetting!!! We booked the 7 course romantic meal. It turned out to be 5 course, which is still plenty! It was such a beautiful meal, absolutely perfect. However, do not book if you can’t sit down with your legs crossed as you have to sit on the floor. But the cooking was just beautiful. We hired the pedalo with a slide which was good as we went 4 ways on the cost with another couple.

Everything in this hotel was absolutely perfect. We had the best vacation. Good food, lovely setting, excellent staff. The pizza at the Med is delicious and brunch also. Simos at the main restaurant always welcoming. Billy at the infinity pools was always attentive and went beyond and above to assist us.

We’re here now and really are just generally disappointed. We spent over £3.5k on this holiday and we were really looking forward to a relaxing holiday due to serious illness we really needed this holiday - and somewhere we ‘wouldn’t have to lift a finger’ as the website states but infact it’s been the complete opposite. We had open cables and electric by our pool? Huge concern!! Maintenance came and just glued it down. Jet didn’t work on our pool. Half drunk bottle of wine in our room. No anniversary gift on arrival like we requested The guy at reception was helpful but the lady said to us ‘we can upgrade you but it’ll be £250’ Nothing has actually been done to compensate our stay at all. We’ve spent more money by having to eat out of the hotel as the food is so poor. We were hoping for better food today so booked the den bbq bar and the food was just completely inedible. Steak was full of fat. We weren’t given prongs like anyone else so had to use the fork to pick up raw meat as the waitress ignored us. Werent given a menu or drinks when we arrived. I had to ask for a menu which the waiter actually got annoyed about The whole experience has just been shocking and the staff have absolutely no Willingness to make our stay any better I’ve been overly polite to all of the staff and to be honest the attitude of some is just quite shocking. It’s really disappointing as we have three days left and to be quite honest we just want to leave the hotel I’m not one to complain at all and we have been so patient with the staff On the plus side the gyros at the beach is nice and the views are lovely. But unfortunately those two things aren’t enough to make a holiday!

Just back from a weeks holiday with my wife and 2 children (8 and 6). The junior suite was great. Well furnished and plenty big enough for us all. The a la carte restaurants were all fantastic along with the food available from the snack bar on the beach and the pizzas available at the Med bar. Beach very clean, great sea for snorkelling. Swimming pool areas are all Fantastic and never any trouble getting sun beds. Nice touch to be able to take the kids to the nearby Norida Beach hotel to use the water slides. No complaints at all. Will definitely be looking at returning/other Mitsis hotels following this holiday experience. One to watch out for - the Norida Beach and Blue Domes hotels are also 5 star but having seen all of them I’d certainly say Summer Palace was the nicest.

Really enjoyed my stay at this hotel. The views, the food, the entertainment and the infinity pool were so good. The kids loved snorkelling in the sea and enjoying the pizza and gyros included in the all inclusive on the beach. I would definitely go back to this hotel.

Loved this beautiful place. The view from our deluxe sea view was absolutely stunning and the hotels location was perfect. I had the most relaxing holiday. The mini bar in our room was replenished regularly and included wines, beers, diet and regular drinks, and was included in the price. A tray with shot glasses and the local RAKI and some additional jars of fruit to flavour also included if you're brave enough to try. All the staff were amazing. Lorena at Reception was so helpful and in the dining room , Simos and Christos were so attentive. Our cleaner was so lovely and even folded our night clothes when she did our room. Her lovely daughter worked in the Den and was also amazing. The entire staff made our holiday. There was a mix up with our room, which prevented us from booking our tables as the room numbers were wrong. My son booked too and on check in he was given our room and vice versa so when we put our name and room into the system it wouldn't allow us to book. I tried to explain to the main guy in Reception but he didn't seem to get what I was saying. I joined the mitsis friends club but due to that mix up I don't think it registered my stay. That minor inconvenience aside it was still an amazing holiday and I can't wait to go back. The restaurants were all fantastic, the food was excellent and the staff couldn't do enough. The lady on the beach making gyros all day was so happy and friendly. Nothing was too much trouble. Billy at the infinity pools was lovely and very helpful. The pools and the the views are stunning and definitely worth a visit if you can get there. If not there are many other pools to try, including an indoor one. This was my first time at Mitsis Summer Palace but I loved it. I had just holidayed in 5 star suite in Dubai and Mitsis had a lot to live up to but it exceeded my expectations and I can't wait to return. Thank you to all you wonderful guys who made us so welcome and gave us a chilled and memorable holiday. See you next year ❤️

We arrived in the early morning and were greeted by lovely staff at the reception desk. They were very friendly and check in was quick and stress free. We stayed in the superior double rooms which were absolutely beautiful! Mini-bar was topped up everyday with water, soft drinks and wine. The pools and restaurants were quite frankly amazing. There are about 6 pools so loads of options if no beds are available at the infinity pools. If you want a bed at the infinity pools (which were the most popular), you have to get up early to ‘reserve’ one. The staff (especially Billy) were so nice and accommodating. There were so many food options throughout the day including a vegan bar (pizza bar being our favourite). Drink option were also very good. They were mostly local drinks and spirits but they did have some known brands such as Aperol and Martini. The a-la-carte restaurants were amazing. The sushi restaurant was definitely the best by far. Our outbound flight was very late at night so we asked the reception 2 days before if we could do a late checkout, which was granted and very easy, no hassle. When we checked out, we were gifted a little gift bag full of candles, eye masks and a bath kit, which was a lovely surprise. Only ‘negative’ I would say is if they could extend the vegan options to other parts of the hotel such as having a vegan pizza option (they had vegan cheese at the fresco bar but that wasn’t extended to the pizza bar which was a shame). Other than that, I would definitely recommend staying here and we will be coming back! We are staying at the Mitsis Faliraki resort in May next year so we are excited to see how that compares the Summer Beach Palace.