Santhiya Koh Yao Yai Resort and Spa

Sangat mahal dan tidak ada layanan. Semuanya dijalankan melalui aplikasi konyol yang benar-benar menghilangkan layanan yang seharusnya dimiliki hotel bintang 5. Kamar yang indah dan pemandangan yang menakjubkan tapi secara keseluruhan sangat kecewa.

Nice resort with breathtaking view. Very nice staff and well organized

The resort location is great. A huge area along the beachside. But reaching here was a huge task as the Google map showed us different route and the gate was closed. Finally after 15 mins we reached their parking area. The whole procedure of checking in and getting our bags to room took another 1 hour. Room was spacious and well maintained but the balcony wasn't. The bathtub had a leakage and water would drain somehow even after locking. The hand faucet(jet spray) in bathroom would make a seriously loud high pitch noise while using it. Woke my husband up when I used to use the washroom! Also found a cockroach in the room taking a stroll ( didn't expect this when we booked a 5 star hotel) never came across one in any other hotel in thailand. The view from the supreme Seaview room was breathtaking but getting to other places like restaurant, beach was a bit fussy, because we had to take another car to pick us and drop to another location. Breakfast option is good and tasty. Totally loved their breakfast buffet. Again the check out process is lengthy especially we had to wait for our bags ( they get bags to the check out area) we had backpacks and didn't carry them with us as we had to walk stairs to reach the pick up point of cars. ( Walking a lot after paying such a high price , no elevator) and we missed our ferry and had to wait another 1.5 hr for the next ferry at chong lard pier. They also take 3000 baht as deposit and return once we check out! Their TV didn't have any channels other than their promotional channel of santhiya resort! Sigh.

Sea is not pleasent , pools are not cold enough , bars are closing early dj music is low quality, photo during sunset in infinite pool is the best to cover all above points

I have been here the second time and i found quite few unpleasant things at the property . First the property has gone old ,the color of villas , cottages needs a repaint . That really would bring back the freshness . Limited items in food menu for Travellers from indian subcontinent . I am a vegetarian and only had option of either pizaa or fried rice in the last 3 days . Plus the property has gone expensive witn no extra benefits . This things has to be looked upon as i came with my family to show them a great property but i was quite upset when i came here . Hope the message reaches the decisionmakers .

Firstly is a very chill and relaxing place, you can feel it when you alight from the speed boat, the environment is good, staff is friendly, SPA and massage is great, we have a wonderful time here

Not what I expected for a quiet getaway. Too many people for my liking. Maybe families would enjoy more

I Love Koh Yao Yai 🥰

We had a great time at Santhiya. The staffs are very nice. The view is stunning! Highly recommended and we would love to go back there again.