DoubleTree by Hilton London Kingston Upon Thames

Ulasan DoubleTree by Hilton London Kingston Upon Thames

DoubleTree by Hilton London Kingston Upon Thames

1 Skerne Rd, Kingston upon Thames, KT2 5FJ, United KingdomLihat Detail Hotel
DoubleTree by Hilton London Kingston Upon Thames
DoubleTree by Hilton London Kingston Upon ThamesDoubleTree by Hilton London Kingston Upon ThamesDoubleTree by Hilton London Kingston Upon Thames
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1 malam

Ulasan Tamu tentang DoubleTree by Hilton London Kingston Upon Thames

8.9/10
Luar Biasa
75 ulasan
Ulasan terverifikasi
Lokasi9.3
Fasilitas8.6
Layanan8.5
Kebersihan9.1
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Semua ulasan(75)
Ulasan positif(73)
Ulasan dengan foto/video(18)
Lokasi strategis(18)
Pengalaman menginap terbaik!(15)
Kamar sangat bagus(14)
Bersih dan rapi(13)
Staf ramah(10)
Sarapan lezat(9)
Cocok untuk pecinta belanja(6)
Kamar luas(5)
Buruk(2)
Tamu
Kamar Sudut dengan Balkon
Check-in Apr 2025
Pasangan
4 ulasan
8.0/10
Luar Biasa
Diposting pada 10 Mei 2025
The location of hotel was good and quiet environment. Will book again.
Terjemahkan
Maggie
Accessible Queen Room
Check-in Feb 2025
Sendiri
2 ulasan
8.5/10
Luar Biasa
Diposting pada 23 Mar 2025
Good location, close to the river path which is good location for morning exercise. Food is delicious, I love the rib eye so much. However, toilet is a little bit bad feeling for me, the water will pops up when I flushed the toilet. Highly suggest they can add toilet cover which is much hygienble
Terjemahkan
Will Nash
Kamar Superior Twin
Check-in Mar 2025
Keluarga
1 ulasan
10.0/10
Fantastis
Diposting pada 7 Apr 2025
All as expected...Kais was very helpful.
Terjemahkan
Tamu
Standard King Room
Check-in Mar 2025
Sendiri
3 ulasan
9.5/10
Menakjubkan
Diposting pada 27 Apr 2025
Receptionist girl Lara was lovely and helped me out w my small questions quite well. Missed out the breakfast due to it finishing 10:30 ((thought it was 11 at check out latest), and yet they said it will be refunded through my deposit. Couldn’t ask the guys name, much regards to him as well. Rooms big, has even iron. Shower is warm and clean, shampoo etc are on point. Just reduced 1 mini point from the location because of Kingston being outta town kinda, but then again, it’s literally 3 min walk (maybe less) to station, so you are off good.
Terjemahkan
Tamu
Standard King Room
Check-in Feb 2025
Pasangan
1 ulasan
4.5/10
Diposting pada 31 Mar 2025
A little disappointed scruffy room unfriendly arrival - not enough tea facilities had to ask for some more tea bags etc no complimentary cookies or water. Conditioner bottle empty. However we got a good rate, thanks to Trip, we got charged £10 for the dog although Trip said it would be free. The staff on departure were very friendly.
Terjemahkan
Tanggapan dari Properti: Thank you for taking the time to share your feedback with us. We sincerely apologize that your stay did not meet your expectations. We will certainly be addressing the issues you raised with our housekeeping team to ensure that rooms are in better condition moving forward.Regarding the pet fee, we regret the confusion. We will review the information with our partners to ensure clarity on the pet policy and avoid any future discrepancies.On a positive note, we’re glad to hear that you were satisfied with the rate you received through Trip and that our staff were friendly during your departure. We genuinely appreciate your recognition of their efforts.Once again, thank you for your feedback. We will be using it to improve our services and guest experience. We hope to welcome you back in the future and provide you with a stay that meets all your expectations.Best regards,
LooGermaine
Standard King Room
Check-in Jan 2025
Bisnis
3 ulasan
8.5/10
Luar Biasa
Diposting pada 2 Apr 2025
location was convenient. Room was a little dusty and the original hairdryer was mouldy- but staff changed one almost immediately after the feedback.
Terjemahkan
Erhan
Standard King Room
Check-in Feb 2025
Pasangan
2 ulasan
9.5/10
Menakjubkan
Diposting pada 6 Apr 2025
In a great location, very clean. Would be good if there were some discount to park nearby though.
Terjemahkan
Tamu
Standard King Room
Check-in Agt 2024
Bisnis
5 ulasan
10.0/10
Fantastis
Diposting pada 20 Sep 2024
Room is nice, Breakfast is good, Location is very close to a shopping mall.
Terjemahkan
KwokKin
Standard Twin Room
Check-in Des 2024
Pasangan
10 ulasan
8.5/10
Luar Biasa
Diposting pada 2 Feb 2025
Overall the hotel is nice and quiet. Good location and good service.
Terjemahkan
Venus0912
Boutique Suite
Check-in Jul 2024
Keluarga
14 ulasan
10.0/10
Fantastis
Diposting pada 30 Agt 2024
Extremely good location, easy to access, good for shopping. All staff was nice, room was clean and big. Must go back again.
Terjemahkan
Faykwan
Standard Twin Room
Check-in Jun 2024
Keluarga
10 ulasan
8.0/10
Luar Biasa
Diposting pada 4 Agt 2024
Pleasant stay - Room is clean and tidy. warm welcomed by the staff at check in, swift and smooth! Flexi breakfast eat and go. Car park few mins walk from hotel.
Terjemahkan
Luk
Standard King Room
Check-in Nov 2023
Sendiri
12 ulasan
9.0/10
Sangat Baik
Diposting pada 11 Des 2023
Delayed on check-in without explanation. Friendly staff. Good WiFi signal in room. It would be convenient to have a desk lamp in room.
Terjemahkan
Tamu
Standard King Room
Check-in Apr 2024
Pasangan
1 ulasan
10.0/10
Fantastis
Diposting pada 19 Jul 2024
Comfortable hotel in a great location. Ideal for local attractions and transport links.
Terjemahkan
Pengguna Anonim
Standard King Room
Check-in Jul 2023
Bisnis
18 ulasan
6.5/10
Diposting pada 10 Agt 2023
Stayed many times in this Hotel around 4 years ago due to high standards of staff and service. Unfortunately although the staff are still very professional and also friendly, the room standards have certainly dropped. You now have an empty space where the fridge used to be, sticks are provided instead of tea spoons for tea/coffee. Tissues run out after three uses, cupboard doors not aligned correctly so had to force shut. Under bed found sweet, dust and paper. Had to clean mirror, as it obviously had been wiped over with a dirty cloth and left to dry. Prices substantially increased since pandemic I believe. Not what it was, hopefully just a blip and situation will improve as all other facilities including restaurant and location are excellent.
Terjemahkan
Pengguna Anonim
Standard King Room
Check-in Okt 2022
Pasangan
18 ulasan
9.5/10
Menakjubkan
Diposting pada 20 Nov 2022
Location is convenient! Near department store and what’s do I want! Near river restaurant too. Will stay again
Terjemahkan