Jagiellońska 3 ApartHotel

basic, but it did the job. No bedside light, had to get up to turn light on/off. Shower water pressure low. very bad sound insulation to corridor. say reception open all day - it isn't. Hardly anyone there, and the help phone number on the wall doesn't connect.

The room was very clean and comfortable, although a few hazards to look out for. The bedside lamp has burn marks when turned on, so seems to overheat. Bathroom has a towel drying rack with the power outlet at floor directly underneath. I had to wash up a shirt and thankfully noticed the dripping water coming on the outlet. Check-in/reception times aren't correct. I was there in the morning to see if there was luggage storage - nobody was there despite being reception's opening times. I came for check-in around 14.30 (check in supposed to be from 14-＞) - again nobody there. On the wall was a number for English speakers to call - number wasn't in use. Finally a lady showed up and apparently check in started 15. Later in the evening there was a commotion (walls are thin) because despite getting booking confirmation arriving travellers were told there's no room. Both with my challenges and with them, there was no apology or effort to provide service - just cold "oh well, this is the way it is". However, that seemed to be the common attitude in Katowice because service everywhere went between non-interested and outright rude. I was only booked for 1 night and indeed, the room itself was really clean and comfortable. So, just be prepared.

Proprietor was very thoughtful, ver much appreciated. Front door area needs updating , though

I’m the property was quiet and walkable to the city centre - it was great

Great place, very clean and central. Recommended!

Очень уютные апартаменты по привлекательной цене. Небольшой, чистый номер, в котором было всё необходимое для комфортного проживания. Чистота такая, что даже не было разводов на кранах и стекле в душевой. Остались довольны. Рекомендуем!

Я не смогла попасть в апартаменты! Мой вылет из Ливерпуля задержали. Я приехала в апарт отель около 3.30 утра. Мне никто не открыл. На следующий день я увидела email oт отель с паролем. Но! Этот email мне прислали в ночь когда я должна была заселиться! Я не имела интернета т.к была в пути, летела! Почему мне не прислали код заранее? В дневное время или сразу после моей оплаты? Я понятия не имела что стойка регистрации не круглосуточная. Мне пришлось искать другой отель в 4 утра! И я потратила на него 230 злотых. Никто не извинился даже I didn't get into the apartment! My flight from Liverpool was delayed. I arrived at the aparthotel around 3.30 am. Nobody opened up for me. The next day I saw an email from the hotel with a password. But! This letter was sent to me on the night I was supposed to move in! because I was on the way, flying! Why wasn't the code sent to me in advance? During the day or immediately after my payment? I have no idea that the front desk is not transport. I had to look for another hotel at 4 am! And I went to him 230 zł. no one even apologized

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