We went for family vacation in Kathmandu and Pokhara this March 2022. I really cant write enough here how miserable the experience for us while staying this place! 1. Hotel staff communication was terrible: earlier they informed when we just checked in that the room per night price is USD 20 we paid full amount. next day in the morning when we are checking out for our flight, they informed we are pending with more 25 USD!!!! and there was miscommunication from their end! 2. The room was very dirty: specially the bathroom. There was no shower curtain, you wont ever want to use such yellowish toilet!!! We informed the reception then and there to clean the whole room as it was not possible to stay like this or shift us in a better room. they sent a cleaner but it didnt change a bit of the situation. 3. During the night, there was an incident, we heard some one continuously banging really hard on door of our floor (didnt know which room). We got really scared and couldnt sleep well. My sister was continuously checking through door peephole that what the hell is happening!!! this was going for quite a long time at that night. Overall, it was really really a bad experience for us in terms of money, satisfaction and security. And specially after the wonderful experience in Pokhara; our last night at Kathmandu in this hotel was unfortunate! We wish we never went there! I am sure someone else could have different experience here but, for our family it was a nightmare.
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