Ulasan City Suites - Kaohsiung Chenai

Nice view , good location and , the room very comfortable

This hotel is quite busy, likely due to its location at Pier 2, a popular area with tourists. The check-in and check-out process is impressively efficient and automated, taking just a minute, which I appreciated. The breakfast area was definitely the highlight of the stay—there was a great variety of food and coffee, with small changes every day to keep it interesting. The hotel also offers a self-laundry service for TWD100, which is convenient. On the downside, there were a few issues with the room. The bed was uncomfortable, as it sank too much, and the bedsheets and towels appeared a bit greyish. The bathroom had an unpleasant smell and was very mouldy, which made the overall experience less enjoyable.

I mean, with the price paid, I've expected so much more.

The hotel is nice and the food is good. The location is awesome.

Really love this hotel! Right beside the famous Bo Er Creative area, and we can literally just spend whole day at this area. Lots of spots, good food and convenient. I will definitely come back to this stay if i ever visit KaoShiung again.

Hotel room was spacious, really good size. Location was also rather convenient. Close to the metro, a park, the sea and also a convenience store. Lots of places to walk around and see in the vicinity.

Good location & very near to light train station , clean & big room. Breakfast is normal.

Our experience at your hotel was extremely unwelcoming. The two male front desk staff on duty on the night of December 31, 2024, were not only unhelpful but also outright rude. The first staff member, a skinny man wearing spectacles, displayed a complete lack of interest in assisting us. When we encountered difficulties with the self-service check-in machine, he made no effort to help and had an indifferent, dismissive attitude when we inquired about disposable toiletries. The second staff member, a plump man, was even more unprofessional. After we called room service to request face and bath towels—since none were provided in our room—he came up personally to question whether we were sure they were missing, as if accusing us of lying or stealing. When confronted, he reluctantly handed over some old, yellowed towels. The next day, the housekeeping staff was visibly shocked by the state of those towels and immediately apologized when we requested fresh replacements. Your hotel's prime location does not excuse poor service. The dismissive and accusatory attitude of your staff is unacceptable. Immediate improvements in staff training and service standards are necessary to ensure guests are treated with the basic courtesy and professionalism expected of any hospitality establishment.

Good Point Clean. The floor and wall flashes✨ Spacious double beds. Good for a couple or group🛌🏻 Delicious breakfast🥙 Bad Point 10mins walk from the nearest MRT station It's not an "ocean" view but "harbour" view *Don't expect sometimes as in Hawaii, Miami, and Los Angeles

Nothing fancy clean great location no parking on site next to pier 2

Room is big and spacious. It included breakfast but it was only till 9:30am. As things in Kaohsiung generally don't open till 11:30-12:00. I think the breakfast time ended rather early.

The location of Kaohsiung City Hotel was a definite highlight. Situated in the heart of the city, it provided easy access to major attractions, shopping areas, and public transportation. I appreciated the hotel's proximity to local markets, allowing me to explore the vibrant street food scene and experience the local culture. The rooms at Kaohsiung City Hotel were clean, well-maintained, and provided a comfortable space to rest after a day of exploration. While the decor was simple and understated, the amenities provided were sufficient for a pleasant stay. The bed was comfortable, and the room had basic amenities such as a TV, air conditioning, and a private bathroom.

Nice location, plenty of choices at breakfast, attentive service

Hotel is spacious and near to convenient stores. Toilet floor tiles (dry section) not properly cleaned and water stains could still be seen. Generally a nice hotel for large families as the suite can accommodate up to 6 pax and is value-for-money.