Radisson Hotel Kandy

Ulasan Radisson Hotel Kandy

Radisson Hotel Kandy

31 Saranankara Rd, Kandy, Central Province, 20000, Sri LankaLihat Detail Hotel
Radisson Hotel Kandy
Radisson Hotel KandyRadisson Hotel KandyRadisson Hotel Kandy
Cek ketersediaan kamar untuk tanggal perjalanan Anda
Kami Samakan Harga
1 malam

Ulasan Tamu tentang Radisson Hotel Kandy

7.8/10
Good
45 ulasan
Ulasan terverifikasi
Location8.3
Amenities7.1
Service7.3
Cleanliness8.5
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All reviews(45)
Positive reviews(40)
Reviews with photos/video(19)
Awesome stay(11)
Great location(9)
Delicious breakfast(7)
Friendly staff(7)
Loved the view(6)
Clean and tidy(4)
Negative reviews(5)
ApiratR
Deluxe Room With Lake View
Check-in Mar 2025
Family
3 ulasan
8.0/10
Very Good
Diposting pada 8 Apr 2025
Nice hotel in a good peaceful and convenient location for central Kandy and nearby attractions like Temple of the Buddha Tooth. The floor and bathroom fixtures were a bit unclean and unkept in the bathroom
Tanggapan dari Properti: Dear Apirat,Warm greetings from Radisson Hotel Kandy and we sincerely appreciate your recent stay with us and detailed feedback.We are elated to hear about the positive aspects of your stay.However, I deeply regret that certain areas fell short of expectations. We strive for excellence and your feedback is crucial in aiding us to enhance our guest experiences. We hope for another opportunity to serve you better.Warm Regards,Hotel Management,Radisson Hotel Kandy
Anne
One-Bedroom Suite with Lake View
Check-in Des 2024
Couples
24 ulasan
8.5/10
Very Good
Diposting pada 3 Feb 2025
The hotel is located in a good area. Walking distance to Relic of tooth and some tasty restaurants. Views from balcony in suite room also fabulous. Drinks and service at the rooftop bar were great. Our waiter Nirmal was very friendly with impeccable service. Our one complaint is that we had no wifi connection whatsoever in our room or balcony. Asked for this to be resolved four times but to no avail.
Tanggapan dari Properti: Dear Anne, Thank you for taking the time to share your feedback from your visit to Radisson Hotel Kandy. We’re thrilled to hear that you enjoyed the location of our hotel, the stunning views from your suite balcony, and the excellent service provided by Nirmal at our rooftop bar. It’s always wonderful to know our staff is making a positive impact on our guests' stay.We sincerely apologize for the inconvenience regarding the Wi-Fi connection. We understand how important it is to stay connected, and we are currently working to address this issue to improve our guests' experience.We appreciate your feedback and hope to welcome you back for an even better stay in the future!Sincerely, Hotel Management, Radisson Hotel Kandy
eugenio
Deluxe Room
Check-in Nov 2024
Couples
6 ulasan
6.0/10
Diposting pada 24 Des 2024
The hotel hasn't done any maintenance in the rooms in years. Our room smelled like mold, and humidity. The shower kept changing temperature, sign of a bad water heater, and had sewage smell coming from the drainage. On our first night, the light switch in the bathroom started smoking and doing sparks everywhere - if we hadn't been there to call the reception right away, it would have been a severe fire hazard. The location is quite good as it is right on the lake, and Is a nice walk in the morning. The cleaners woke us up at 6.30 AM because they were slamming doors and screaming. I think this hotel is a 3star and not 4
Guest User
Deluxe Room With Lake View
Check-in Nov 2024
Couples
2 ulasan
9.0/10
Great
Diposting pada 2 Jan 2025
The hotel location was good. The staff was friendly. We had bring toothbrush from outside since they were not there with amenities. We enjoyed a lot our staying in Raddison. Overall, it was a great stay.
Tanggapan dari Properti: Dear Valued Guest, Thank you for taking the time to share your feedback from your visit to Radisson Hotel Kandy. We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Hotel Kandy, I look forward to welcoming you back.Sincerely, Hotel Management, Radisson Hotel Kandy
Guest User
Deluxe Room
Check-in Jun 2024
Travel with friends
2 ulasan
9.5/10
Amazing
Diposting pada 31 Jul 2024
The priority is nice with a view of the Kandy Lake. Good spread for breakfast and very courteous staff.
Guest User
Deluxe Room With Lake View
Check-in Okt 2023
Family
5 ulasan
9.5/10
Amazing
Diposting pada 28 Nov 2023
Very comfortable hotel and great breakfast, though the aircon in our room produced a musty smell. Good view of the lake but the hotel being up a hill, the view is a little distant.
Guest User
Deluxe Room
Check-in Jan 2024
Couples
2 ulasan
7.0/10
Diposting pada 25 Feb 2024
Location is great but overall rooms and amenities could use a refresh.
Anonymous User
Superior Room
Check-in Mar 2023
Couples
3 ulasan
10.0/10
Outstanding
Diposting pada 1 Mei 2023
Good service, good view, good food, Check in was fast and efficient. Room was spacious and comfortable. Recommend for anyone traveling around
Ghaleb
Superior Room
Check-in Mar 2023
Family
1 ulasan
10.0/10
Outstanding
Diposting pada 1 Mei 2023
Starting from front desk to F&B to housekeeping, all the staff were courteous and went out of their way to make you feel comfortable. They all had a smile on their faces all the time.
anzu47
Deluxe Room
Check-in Sep 2024
Couples
3 ulasan
7.5/10
Diposting pada 13 Des 2024
There was a sense of openness, and the staff seemed well-trained, so I felt at ease. The morning buffet was also delicious. The toffee at the front desk was so tasty that I went to the supermarket to look for it and buy some. However, the location was quite hilly and there were some narrow parts, so it took a long time to move and park the car. Other than that, there were no particular inconveniences and I was able to relax.
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Tanggapan dari Properti: Dear Valued Guest, Thank you for taking the time to share your feedback from your visit to Radisson Hotel Kandy. We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Hotel Kandy, I look forward to welcoming you back. Sincerely, Hotel Management, Radisson Hotel Kandy
Troycheung112
Deluxe Room
Check-in Sep 2024
Travel with friends
4 ulasan
10.0/10
Outstanding
Diposting pada 28 Nov 2024
The hotel has a nice view. You can see the stars at night and walk to the shopping center quickly.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear Valued Guest, Thank you for taking the time to share your feedback from your visit to Radisson Hotel Kandy. We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Hotel Kandy, I look forward to welcoming you back.Sincerely, Hotel Management, Radisson Hotel Kandy
Guest User
Deluxe Room
Check-in Mar 2025
Couples
1 ulasan
9.5/10
Amazing
Diposting pada 13 Apr 2025
Great hotel in the city center. Great rooftop restaurant with delicious food and drinks.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear Valued Guest, Thank you for taking the time to share your feedback from your visit to Radisson Hotel Kandy. We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Hotel Kandy, I look forward to welcoming you back.Sincerely, Hotel Management, Radisson Hotel Kandy
ericwaison
Deluxe Room
Check-in Jan 2025
Travel with friends
14 ulasan
5.5/10
Diposting pada 7 Feb 2025
It's too old, the floor is warped, you have to ask for slippers yourself, and the breakfast is also poor
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear Eric Waison,Thank you for your recent stay with us at Radisson Hotel Kandy.We sincerely appreciate that you took the time to share the feedback on your recent stay with us. We are deeply sorry to hear about the feedback and we will definitely look into improving the issues you have raised. We apologies for the shortfalls.Our team certainly looks forward to the opportunity to re-establish your trust in our standards of quality and have many more opportunities to serve you.Warm Regards,Hotel Management,Radisson Hotel Kandy
Guest User
Deluxe Room
Check-in Jul 2024
Family
29 ulasan
9.5/10
Amazing
Diposting pada 12 Agt 2024
It's by the Kandy Lake. Overall it's OK. I only stayed for one night. There is no supermarket nearby. It takes 15 minutes to walk to the city. Tuk-tuk takes 5 minutes and costs 600 rupees. It's a very good hotel in Kandy.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear Valued Guest, Thank you for taking the time to share your feedback from your visit to Radisson Hotel Kandy. We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Hotel Kandy, I look forward to welcoming you back.Sincerely, Hotel Management,Radisson Hotel Kandy
s7812
One-Bedroom Suite with Lake View
Check-in Jan 2025
Family
14 ulasan
8.0/10
Very Good
Diposting pada 24 Feb 2025
The hotel is not far from a hillside. The room is big, the balcony is also big, the swimming pool is small, and the front desk service depends on the people. There are one or two people who are not good. Don't be afraid to spray directly.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear Valued Guest, Warm greetings from Radisson Hotel Kandy and we sincerely appreciate your recent stay with us and detailed feedback.We are elated to hear about the positive aspects of your stay.However, I deeply regret that certain areas fell short of expectations. We strive for excellence and your feedback is crucial in aiding us to enhance our guest experiences. We hope for another opportunity to serve you better.Warm Regards,Hotel Management,Radisson Hotel Kandy