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Ulasan terverifikasi
Lokasi4.1
Fasilitas4.0
Layanan4.0
Kebersihan4.1
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Semua ulasan(22)
Ulasan positif(18)
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Dennis-Maximilian
Standar, Twin dengan Mandi, Pemandangan Gunung
Menginap di Jun 2024
Sendiri
6 ulasan
4.7/5
Menakjubkan
Diposting pada 6 Jun 2024
The location is absolutely stunning and the hotel is great too. I recommend everyone especially westerners to book a Japanese style room. It's a great experience. The open air hot spring is great too.
Terjemahkan
Y L R Chan
Kamar Twin Superior-Lantai Tinggi
Menginap di Mei 2023
Pasangan
9 ulasan
4.2/5
Luar Biasa
Diposting pada 16 Mei 2023
The hotel was newly renovated. I like the design of the lobby and our room on the top floor. All the staff at the check in counter and hotel restaurants were polite and friendly. Carlos was the most helpful and considerate staff. He not only helped us to make phone reservation with a restaurant but also took initiative to give us good advice.
Sadly I’ve to write a not so good review while lying on their hotel room bed now, tossing and turning because unable to sleep. We requested for a non smoking room but the room stinks of cigarette smell. The smoking room is at the 1st level just beside the entrance and that’s the first thing u smell when enter the hotel lobby. Worse is they even sell cigarettes over the counter to smokers and I believe some of them do smoke in the room. I’m very sensitive to cigarette smell and this lingering smell in the room is keeping me very awake at this hour. Other than that, the hotel facilities is quite old. Even the walkway for level 8 lacks of lighting hence it is quite dark. The only few redeeming factors is that their staff is friendly even though they are clearly short handed , and that the buffet has free flow crab legs. Will not be staying here again. Only the hotel lobby looks good. Everything else is quite old. Air con also not working and room is very stuffy . Worst combination with the cigg smell. Gosh.