Next to Songcheng Forever Love (Songcheng Qian'guqing), Zhangzha Town, Jiuzhaigou, Sichuan, 623402, ChinaLihat Detail Hotel
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Kami Samakan Harga
1 malam
Ulasan Tamu
8.9/10
3009 ulasan
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Ulasan terverifikasi
Location9.2
Amenities8.7
Service8.9
Cleanliness9.0
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All reviews(3009)
Positive reviews(2873)
Reviews with photos/video(1151)
Large rooms(261)
Friendly front desk staff(204)
Close to scenic area(140)
Offers pick-up/drop-offs(95)
Tasty food(95)
Luxurious(53)
Tasty restaurant(49)
Excellent afternoon tea(25)
Negative reviews(136)
Guest User
Superior Room (2 Beds)
Menginap di Feb 2025
Family
1 ulasan
10.0/10
Outstanding
Diposting pada 25 Mar 2025
All the staff are very friendly, specially Kevin & Ze Wang. Both of them are very helpful and provide a lot of information. We spent 2 wonderful & comfortable nights. Room is very clean, good quality sanitary ware.
A lot of restaurants & convenient storey nearby.
Tanggapan dari Properti: 親愛的賓客:感謝您選擇入住九寨天源豪生度假酒店,並抽出寶貴時間分享您在這裏的入住體驗,我們很榮幸能夠得到您的認可,您的認可會激勵我們的團隊成員更積極熱情的工作。酒店擁有温馨的客房,舒適的床品,享有震撼心靈的森林與山地景觀,園內風景優美,讓您充分感受度假的愜意,為您消除旅途的疲勞煥新一整天的活力。期盼您的再次光臨, 祝:生活愉快,扎西德勒,བཀྲ་ཤིས་བདེ་ལེགས།།!九寨溝天源豪生度假酒店---賓客服務團隊
Guest User
Superior Room (2 Beds)
Menginap di Feb 2025
Family
1 ulasan
10.0/10
Outstanding
Diposting pada 25 Mar 2025
Good location, not far from the scenic area. Big hotel. Very good hospitality. We're specially assisted by Kevin during check in, and get room upgraded and free breakfast. Warmly greeted and escorted to room by Ze Wang, very helpful. Special thanks to both of them.
Room is spacious with complete ammenities. Even get heating floor and fireplace. Also got welcome fruits and nice note.
Breakfast has big variety of chinese (local) food and western food. Dining room is well decorated.
We really enjoy our stay here.
Will recommend friends to.stay here.
Tanggapan dari Properti: Dear guest, thank you for your long words full of recognition for us. It is our honor to receive your praise and recognition! Whether it is the room or the restaurant, the Howard Johnson Tianyuan Resort Jiuzhaigou has integrated the local ******* style. We will continue to provide you with quality services, so that you can experience our dedicated and sincere service attitude every time you stay. The fairy tale world Jiuzhaigou welcomes you~ I wish you a happy life and happiness every day~----Guest Service Team
Anonymous User
Deluxe Two-Bedroom Suite
Menginap di Okt 2024
Family
5 ulasan
10.0/10
Outstanding
Diposting pada 21 Nov 2024
Location of hotel is along the main road and easily accessible to restaurants and shops. You can take DIDI to Jiuzhaigo Park which is approximately 7km away. Room is comfortable and counter staff is friendly. We took the complementary shuttle service to HuanglongJiuzhai station of which the counter staff help us to make the reservation. Buffet breakfast is good with both Chinese and Western spread. Will come back to stay at this hotel again.
6/7
Tanggapan dari Properti: Dear guest, thank you for staying at Howard Johnson Jiuzhaigou Tianyuan Resort Hotel. The hotel has a beautiful environment, adjacent to Qianguqing and Jiuzhaigou Scenic Area. It is the best choice for leisure vacation. The original intention of the hotel is to provide warm and thoughtful services to guests. We have always We have always attached great importance to every customer's stay experience. We are very honored to make your stay satisfactory and comfortable during your stay. We sincerely hope to see you again! ---Guest Service Manager Wang Fan
Anonymous User
Deluxe Two-Bedroom Suite
Menginap di Mar 2025
Family
2 ulasan
5.5/10
Diposting pada 21 Apr 2025
Below my expectation - convenient location to find a place for dinner outside. breakfast was fair. air-conc was not able to function well (was told it was by default across all rooms during this period of time) and hotel stuff suggested us opening the windows for a better ventilation but it attracted insect /mosquitos coming in …..
Tanggapan dari Properti: 尊敬的客人,非常感謝您選擇入住我們酒店,並抽出時間分享您的體驗感受!得知酒店的位置和早餐得到了您的認可,我們稍感欣慰,但對於空調運轉不佳給您帶來的困擾,我們深感抱歉。關於空調默認開啟卻效果不好的問題,我們已安排專業技術人員全面排查檢修,後續會根據實際情況靈活調整空調開啟模式,並確保製冷制熱效果穩定。為了解決蚊蟲問題,我們將會在客房配備驅蚊用品,為您營造更舒適的居住環境。誠摯期待您的再次入住,見證我們的成長。 祝:生活愉快,扎西德勒,བཀྲ་ཤིས་བདེ་ལེགས།།!九寨溝天源豪生度假酒店---賓客服務團隊
Guest User
Deluxe Queen Room
Menginap di Mar 2025
Couples
2 ulasan
9.0/10
Great
Diposting pada 15 Apr 2025
Good location and service. A little run down but very large and comfortable. Nothing to complain about, very good stay.
Tanggapan dari Properti: 尊敬的賓客,感謝您選擇九寨溝天源豪生度假酒店,為您提供舒適的環境和優質的服務是我們的職責,能夠得到您的認可是我們的榮幸,我們一直秉承“顧客至上”服務理念,致力於服務好每一個顧客,讓每一位顧客都能滿意,我們也期待您的下次光臨。祝:生活愉快,扎西德勒,བཀྲ་ཤིས་བདེ་ལེགས།།!九寨溝天源豪生度假酒店---賓客服務團隊
LiuJessie
Superior Room (2 Beds)
Menginap di Agt 2024
Family
1 ulasan
10.0/10
Outstanding
Diposting pada 4 Okt 2024
I liked my experience there. The room is spacious, we got an upgrade cos it wasn’t super busy season.
The beds are 2x 1.5m so suit my family (3 adults) and very good value for money in this case compared to family rooms in other hotels.
Bathroom sink in the first room given had a small crack and there’s some construction material next door on the found. so the staff patiently helped me to choose another room facing the front.
Aircon and bathroom all worked really well.
I went to the hot spring for both nights, very relaxing.
I rented ******* clothe for a day to go to the scenery site and there’s a lady set up in the lobby to do makeup and hair beading for a charge. The fee is quite reasonable.
Breakfast had lots of options with some local things, definitely up to five star standard.
I think this place is under rated.
Photos are hotel cafe, view from our balcony and the pool outside of the hot springs
Tanggapan dari Properti: Distinguished Guests: Hello! We are delighted that you have chosen to stay at the Howard Johnson Resort in Jiuzhaigou Valley. Thank you for your support and recognition of the hotel. The hotel is located in a busy area with the city's lively and convenient atmosphere, i am very happy to bring you a good time to travel, your appreciation to the hotel is a great inspiration, but also our motivation for progress. Home, is a haven, is a warm nest, is a warm physical and mental corner. Love is home, the hotel has been hoping to use their own intimate and warm heart, to become the home outside your heart, looking forward to your visit again!
Jacellyn
Superior Room (2 Beds)
Menginap di Mar 2025
Family
1 ulasan
10.0/10
Outstanding
Diposting pada 4 Apr 2025
Smooth checkin, huge and clean room, place near a lot of eateries, helpful staff
Tanggapan dari Properti: 親愛的賓客,非常感謝您樂於和我們分享這份美好!您點評的每一個字,都讓我們充滿感激,收到您這樣的肯定,是我們努力做到更好的動力!再次感謝您的好評,下次我們一定還要遇見!祝:生活愉快,扎西德勒,བཀྲ་ཤིས་བདེ་ལེགས།།!九寨溝天源豪生度假酒店---賓客服務團隊
Guest User
Superior Queen Room
Menginap di Jun 2024
Solo travelers
13 ulasan
8.0/10
Very Good
Diposting pada 19 Jul 2024
A good option for Jiuzhai
I honestly feel quite mixed about the hotel - in some regards they were really great, but others need some attention
Pros:
- Location is perfect - a 10min taxi ride to Jiuzhaigou Scenic area main entrance + on the hotel’s doorstep are a wide range of food options and little supermarkets
- The airport transfer is excellent and a fair price - 200 RMB. It just made me realize how much my previous hotel in Huanglong ripped me off by charging me ‘the foreigner price’ 😡
- Scenery - it is a very beautifully done up hotel and located in front of a mountain. There are a lot of koi ponds and a very pretty restaurant opposite the reception.
- The room is spacious and bed is comfortable.
- The 2 staff members who speak English are helpful.
- They refunded me when I checked out early as I had to leave earlier.
Cons:
- The rooms could do with a more thorough cleaning - the small coffee table with faux marble top had some layers of previous cups and other grime.
- As already stated by other reviewers, Western breakfast is limited - think toast, cereal, and instant coffee in an urn. When I asked for a butter knife to spread butter and jam on my toast, I was told to use a chopstick or spoon 🫣🫣🫣
- The hotel towels could do with an upgrade as they are quite worn.
Tanggapan dari Properti: Dear guests: Hello! Thank you for choosing Howard Johnson Resort, we are very honored that you have chosen us, and thank you very much for your stay and your valuable comments, we will continue to work hard to provide you with a more comfortable and warm stay experience. Looking forward to your visit and patronage, I wish you a happy life, Tashi Delek, བཀྲ་ཤིས་བདེ་ལེགས།།! Wang Fan, --- Guest Services Manager of Howard Johnson Tianyuan Resort Hotel, Jiuzhaigou
Guest User
Deluxe Family Friendly Room (2 Beds)
Menginap di Nov 2024
Family
3 ulasan
9.5/10
Amazing
Diposting pada 23 Des 2024
It is a great hotel for vacation. The front desk staff are polite, nice & helpful. Particularly we are very thankful to Mr He Kaiquan by going beyond his duty for helping my family of 3 to secure transport to train station; we felt so at home during our stay. Also thanking Ms 张 for accompanying us to the awaiting bus. The night before
we were unable to book transport to train station with Wechat mini programs without local phone number & Mr He helped us through our ordeal.
Tanggapan dari Properti: Dear Guest, Thank you very much for choosing the Jiuzhaigou Tianyuan Howard Johnson Resort Hotel. We are delighted to share travel feelings and experiences with you, and we are honored that our front desk staff has received your praise. Our hotel is a hotel that incorporates the local ******* andiang styles, and we hope to bring you a unique experience. We have always attached great importance to the stay of every customer, and we are very pleased that colleagues could make you feel satisfied and comfortable. Your satisfaction is a great encouragement for other members of our hotel, and we look forward to your next visit. S, Guest Service Manager Wang Fan
Guest User
Deluxe Family Friendly Room (2 Beds)
Menginap di Nov 2024
Family
3 ulasan
7.0/10
Diposting pada 12 Jan 2025
Hotel room is clean and big.
However I need to always remind the housekeeping that my room is 3 pax to a room as they always only provide 2 set of toiletries and towels.
Tanggapan dari Properti: Dear guest, thank you for choosing to stay at Howard Johnson Nine-village Valley Resort and share your experience and suggestions. We sincerely apologize for your unpleasant experience during your stay. As for the problems you mentioned, we have fed back to the relevant departments one by one. We will increase staffing, strengthen staff training, prevent such problems from happening again, and improve the quality of service and hygiene. We apologize to you again and hope to get your understanding. I wish you a happy life! -- Wang Fan, Manager of Guest Service Department
alis
Superior Queen Room
Menginap di Sep 2024
Couples
5 ulasan
8.0/10
Very Good
Diposting pada 29 Okt 2024
Stayed during peak season, so the hotel was nearly full and quite busy. The location is a bit far from the main entrance, requiring a taxi ride back and forth, costing 20-30 RMB per trip. The room is spacious but seems to have been open for several years, so some items are rather old and slightly worn. The cleaning wasn’t very thorough, possibly due to the high volume of guests. However, the staff was generally helpful. Booking in advance got us a good rate, along with free airport pickup and complimentary afternoon tea. Overall, given the price, it was good value.
Tanggapan dari Properti: Dear guest, thank you for your evaluation of us. I am glad that you have affirmed the hotel. Your praise is the driving force for us to move forward. We will continue to work hard to create a more comfortable accommodation experience, allowing you to sweep away the fatigue of the journey and start again with vitality! We look forward to your next stay. Wish: Happy life, Jiuzhaigou Valley Scenic and Historic Interest Area Tianyuan Howard Johnson Resort----Guest Service Manager Wang Fan
Guest User
Superior Room (2 Beds)
Menginap di Sep 2024
Family
31 ulasan
9.0/10
Great
Diposting pada 13 Des 2024
Good location spacious room. Room is a little dated and breakfast is ok. Hotel pick up was helpful. Fair price
Tanggapan dari Properti: Dear Guest, Hello! Thank you very much for your stay and kind words! We are delighted that the professional and detailed service of our front colleagues has brought you a pleasant time during your trip. Your praise has greatly encouraged our other employees and serves as our motivation for improvement. We will continue to maintain enthusiasm and strive to ensure that every guest enjoys a warm and welcoming stay. We look forward to your next visit! Wishing you a pleasant life, Tashilek, བཀྲ་ཤིས་བདེ་ལེགས།།! Jiuzhaigou Tianyuan Howard Johnson Resort---Guest Service Manager Wang Fan
Walkingaround
Superior Queen Room
Menginap di Sep 2024
Solo travelers
9 ulasan
10.0/10
Outstanding
Diposting pada 6 Nov 2024
This is a huge hotel with everything you need. I was impressed with the design of the lobby.
Tanggapan dari Properti: Dear guest, thank you for choosing Howard Johnson Jiuzhaigou Tianyuan Resort. It is our responsibility to provide you with a comfortable environment and high-quality services. It is our honor to be recognized by you. We have always adhered to the "customer first" service concept, We are committed to serving every customer well and making every customer satisfied. We also look forward to your next visit. Wish you a happy life, Howard Johnson Tianyuan Resort Jiuzhaigou --- Guest Service Manager Wang Fan
Guest User
Superior Queen Room
Menginap di Feb 2024
Family
13 ulasan
9.5/10
Amazing
Diposting pada 14 Apr 2024
Spacious and luxurious room, comes with bathtub and separate shower room. A couch and a fire place inside the room, even have a small balcony. The complimentary afternoon tea was great. However, the breakfast thou with many food varieties does not come with quality. Just ride beside the Qian Gu Qing theatre, with many food options opposite the hotel. In addition, a short 15min ride to the entrance of jiuzhaigou national park. Highly recommended.
Tanggapan dari Properti: Dear Ctrip guest _TISG125mwi7s****: Hello! Thank you for choosing Jiuzhaigou Valley Scenic and Historic Interest Area Tianyuan Howard Johnson Resort. I'm glad that our hotel staff's service has been praised by you. We are pleased and proud to have such staff! The hotel is adjacent to the eternal love of Song City, and the gourmet street is just 10 minutes' drive from Jiuzhaigou Valley Scenic and Historic Interest Area Scenic Area. The surrounding facilities are complete, facilitating your travel. Your satisfaction is our greatest support and encouragement, and we will strive to do better. Sincerely looking forward to your next stay and witnessing our growth. Wishing you a happy life, Zazidler, བཀྲ་ཤིས་བདེ་ེགས།།! Jiuzhaigou Valley Scenic and Historic Interest Area Tianyuan Howard Johnson Resort --- Guest Service Manager Wang Fan
Guest User
Superior Queen Room
Menginap di Agt 2024
Travel with friends
3 ulasan
6.0/10
Diposting pada 30 Sep 2024
The hotel was very clean and everything about the room was as advertised. They brought us extra water when asked but the service ended there. The person checking us in acted annoyed that we were here and the person showing us to the elevator rode on a hoverboard so fast we had to run to keep up.
The breakfast buffet was good and had some good western options, but the service was nonexistent and when you asked where something was, workers were visibly annoyed. The coffee machine in the breakfast buffet was broken both mornings and the coffee bar outside the room only sells 美式 and nothing else even though the menu says there should be other options.
One contact was very helpful in booking bus transportation to and from the train station but will only respond to Chinese and will not translate English on WeChat themselves.
Tanggapan dari Properti: Hello, Dear Ctrip guests, thank you for taking the important holiday time to Jiuzhaigou Valley Tianyuan Haosheng resort hotel and sharing your stay experience. We sincerely apologize for your other unpleasant experiences in the hotel. This is our fault. We are sorry for letting this unpleasant experience affect your holiday mood, we have reported this problem to the hotel management for the first time, and the hotel will step up management and training to ensure that guests can get a satisfactory stay in the hotel and effective solution. I apologize again and hope this unpleasant experience will not affect your travel mood.