YUN-RAY PHOENIX HOTEL

Ulasan YUN-RAY PHOENIX HOTEL

YUN-RAY PHOENIX HOTEL

G108 Jingu East Street next to Guyun Huating Community, Taigu District, Jinzhong, Shanxi, ChinaLihat Detail Hotel
YUN-RAY PHOENIX HOTEL
YUN-RAY PHOENIX HOTELYUN-RAY PHOENIX HOTELYUN-RAY PHOENIX HOTEL
Temukan Hotel Terbaik di ${{cityName}}
Kami Samakan Harga
1 malam

Ulasan Tamu

4.8/5
Excellent
637 ulasan
Ulasan terverifikasi
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(637)
Positive reviews(628)
Reviews with photos/video(102)
Delicious breakfast(103)
Classy environment(64)
Friendly front desk staff(55)
Convenient parking(31)
Large rooms(30)
Many amenities(28)
Tasty restaurant(13)
Perfect for business trips(12)
Negative reviews(9)
gpc_mybaby
Superior Room (2 Beds)
Menginap di Apr 2024
Couples
64 ulasan
5.0/5
Outstanding
Diposting pada 19 Mei 2024
I checked into the hotel for the second time because of its rich buffet breakfast. This time I stayed for two days. The hotel's service was as good as ever. I won't go into details about the hygiene and environment. In one sentence: it's OK. This time I ordered the food delivery service from the Chinese restaurant. The food tasted very good, with all kinds of color and aroma. I particularly liked the beef cubes, which were rich in flavor but not too spicy. The side dishes of potato cubes were crispy on the outside and tender on the inside. They were delicious😊. Also worth mentioning is the hotel's self-service laundry service. Let us be clean and tidy every day even if we are not well prepared😃. Recommended!
Teks AsliTerjemahkan dengan Google
6/14
Tanggapan dari Properti: Youth is accompanied by dreams, which are like poems and pictures, songs and songs. When chasing the glimmer of dreams, even if the road ahead is full of thorns, we still have to go through hardships and never give up! We have been working tirelessly to provide high-quality, warm and warm services to every guest. Your satisfaction is the driving force for Yunrui Phoenix to persevere! welcome next time!
Guest User
Superior Double Room
Menginap di Jan 2024
Family
41 ulasan
4.0/5
Very Good
Diposting pada 17 Feb 2024
The location of the hotel is good, the breakfast is indeed rich, the hotel room is large, and the facilities are clean. There are no signs for the underground parking lot or the hotel's above-ground parking lot, so it is not easy to find. The guy at the front desk took us to the underground parking lot.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: 尊敬的賓客: 您好! 非常感謝您對酒店的支持和各方面的認可, 我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗, 看到您的滿意和肯定, 我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來。
Afa66
Deluxe Room (2 Beds)
Menginap di Jan 2024
Family
3 ulasan
5.0/5
Outstanding
Diposting pada 14 Feb 2024
Great, the service is very good. In the picture, the manager opens the door, picks up the luggage, and escorts you in the elevator. There are also staff in the underground parking lot to guide you. The reception at the front desk is also very good. It’s a worthwhile trip. Thank you very much.
Teks AsliTerjemahkan dengan Google
6/8
Tanggapan dari Properti: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Guest User
Memory Foam Twin Room
Menginap di Jan 2024
Family
30 ulasan
5.0/5
Outstanding
Diposting pada 13 Feb 2024
There are above-ground and underground parking spaces on the street front of the hotel. The room is relatively spacious, the facilities and equipment are relatively new, latex mattresses and pillows, and the breakfast is rich and delicious. It is relatively close to many courtyards.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests: Hello! Thank you for your 5-point review! Every city always has a reason to miss you, every season has scenery that we can’t leave behind, and every hotel has its sweet and warm memories. I hope Yunrui Phoenix Hotel will be the warmest and most unique in your memories. The one! Check back often. I wish you well!
Baiyoupang
Superior Double Room
Menginap di Jan 2024
Other
6 ulasan
5.0/5
Outstanding
Diposting pada 15 Feb 2024
excellent! There are fruits at the door, and there are attractions and square night markets when you go out! It’s such a great experience during the Spring Festival! ! ! There is also a beer house next to the square park, which is the best choice for those who like to have a drink...
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests: Hello! Thank you for your 5-point review! Every city always has a reason to miss you, every season has scenery that we can’t leave behind, and every hotel has its sweet and warm memories. I hope Yunrui Phoenix Hotel will be the warmest and most unique in your memories. The one! Check back often. I wish you well!
Guest User
Children's Room
Menginap di Jan 2024
Family
2 ulasan
5.0/5
Outstanding
Diposting pada 16 Feb 2024
It's really good. The kids like it very much. It's also very clean. It has a lot of space and a variety of breakfast buffets.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Guest User
Superior Double Room
Menginap di Okt 2023
Other
12 ulasan
1.0/5
Diposting pada 17 Nov 2023
The carpet in the room was stained and had a peculiar smell. The smell was extremely unpleasant and unbearable. The room was extremely cold at night, as if there was no heating. At this time in November, I was shivering while lying on the bed under the quilt, so I had to wear thick clothes to sleep.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: We are very sorry to bring you an unpleasant stay experience. The hotel takes your concerns very seriously. After investigation, the stains on the carpet in the room were caused by takeaways spilled on the floor. The hotel promptly cleaned them and arranged for you to check in before they were completely dry. It may be that the cleaning effect is not good and the smell of the detergent makes you feel uncomfortable. This is the hotel's problem and we are very sorry. The hotel's heating and air conditioning was turned on at the beginning of the month. Because the waiter did not tell you the switch position in time, the room temperature was low. The hotel also conducted training for all employees on how to use the air conditioner and on customer service awareness. We sincerely apologize for the inconvenience caused by the hotel's negligence. We will also learn from this incident and strengthen room inspections to ensure clean and sanitary rooms are provided to our valued guests. We will also adjust the air conditioner to heat preservation mode. The temperature is controlled above 24 degrees. We sincerely invite you to stay again to supervise our work.
Anonymous User
Superior Room (2 Beds)
Menginap di Jan 2024
Family
8 ulasan
5.0/5
Outstanding
Diposting pada 13 Feb 2024
The experience after check-in was great. Clean and hygienic.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests: Hello! Thank you for your 5-point review! Every city always has a reason to miss you, every season has scenery that we can’t leave behind, and every hotel has its sweet and warm memories. I hope Yunrui Phoenix Hotel will be the warmest and most unique in your memories. The one! Check back often. I wish you well!
Anonymous User
Memory Foam Twin Room
Menginap di Jan 2024
Family
27 ulasan
5.0/5
Outstanding
Diposting pada 13 Feb 2024
Hygienic and clean, the room is tidy
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests: Hello! Thank you for your 5-point review! Every city always has a reason to miss you, every season has scenery that we can’t leave behind, and every hotel has its sweet and warm memories. I hope Yunrui Phoenix Hotel will be the warmest and most unique in your memories. The one! Check back often. I wish you well!
Guest User
Superior Room (2 Beds)
Menginap di Des 2022
Travel with friends
1 ulasan
2.5/5
Diposting pada 26 Jan 2023
After we checked in, the price increased at will. As a result, the price after we checked in also increased. If it didn't increase, we would be forced to leave the hotel. There are no rules. It makes the experience very bad.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests, hello! Thank you for staying at Taigu Yunrui Phoenix Hotel. Please accept our sincere apologies for any inconvenience you encountered during your stay. The hotel group has signed a cooperation with a third-party platform. During holidays according to hotel industry practices, the hotel will control room prices based on occupancy rates, and the third-party platform will provide VIP member preferential prices. In order to further improve the quality of the hotel, we sincerely hope to hear your more detailed opinions and suggestions. If you have any questions, please feel free to call us at the hotel and we will provide you with butler service! I wish you success in your work and a bright future ahead!
Guest User
Superior Double Room
Menginap di Des 2022
Travel with friends
1 ulasan
2.5/5
Diposting pada 25 Jan 2023
The overall housing is good, and the facilities are good... But there is a stench as soon as you enter the room. It needs to be ventilated. It makes me speechless. The meal I ordered was not delivered for three hours. I can't find a way to solve it. It is a complete waste of people's time! The service is terrible!
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests, hello! If you don't accumulate steps, you won't be able to reach a thousand miles; if you don't accumulate small streams, you won't be able to reach a river or sea. Your attention is the driving force for our growth. The discovery and solution of every problem will help us do better. We apologize for not giving you a good experience during your stay. In response to the questions you raised, we have We will conduct self-examination and self-correction, improve the standards of house building, and improve service efficiency. In the future, we will work harder, strive for excellence, be down-to-earth, improve the quality of hygiene, improve business standards, and move towards the goal of satisfying you and every family member. , to improve every detail, I hope you can become a witness on our journey of continuous self-improvement. We look forward to having a better experience when you come back next time! We are destined to meet you thousands of miles away, and we look forward to meeting you again! I wish you a bright future, peace and joy!
Guest User
Superior Double Room
Menginap di Jan 2024
Other
1 ulasan
5.0/5
Outstanding
Diposting pada 16 Feb 2024
Super good, comfortable
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Guest User
Deluxe Double Room
Menginap di Jan 2023
Business travelers
1 ulasan
1.0/5
Diposting pada 20 Feb 2023
Incredibly bad
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests: Hello! Thank you for your support and tolerance of our hotel. We will work harder to improve various service links and bring you a better stay experience! Due to the backend of the tax system, the tax control clearance card could not be completed by the deadline for copying this month, resulting in the failure to provide you with invoices in time. The hotel deeply apologizes. At present, the hotel has contacted the provincial bureau through multiple channels to solve the system problem, and hopes to provide you with more satisfactory service next time. Yunrui Phoenix Hotel welcomes you to stay again!
Guest User
Children's Room
Menginap di Mar 2025
Family
2 ulasan
5.0/5
Outstanding
Diposting pada 6 Apr 2025
酒店地理位置優越,離當地鼓樓特別近,開車5分鐘,前台辦理入住效率快,笑臉相迎,前廳部李經理服務非常熱情,介紹當地景點,全程為賓客提供相應的服務,服務非常棒[強]下次還會再來
Terjemahkan
Tanggapan dari Properti: 尊敬的賓客您好!感謝您選擇山西太谷雲瑞鳳凰酒店,酒店位於太谷區鳳凰東街32號,緊鄰當地豪華大型商場和金谷廣場,無論商務出行還是休閑度假都暢通快捷,您的認可就是我們團隊前進的最大動力,每一位客人的滿意是我們永遠追求的目標。再次感謝您對山西太谷雲瑞鳳凰酒店的支持,期待您的再次光臨!
Dabingren
Deluxe Room (2 Beds)
Menginap di Mar 2025
Family
5 ulasan
5.0/5
Outstanding
Diposting pada 6 Apr 2025
房間很好,孩子們很開心,早餐豐盛。酒店的服務也很熱情貼心 ,介紹景點和吃飯的地方也耐心,值得再來。
Terjemahkan
Tanggapan dari Properti: 尊敬的賓客您好!感謝您選擇山西太谷雲瑞鳳凰酒店,酒店位於太谷區鳳凰東街32號,緊鄰當地豪華大型商場和金谷廣場,無論商務出行還是休閑度假都暢通快捷,您的認可就是我們團隊前進的最大動力,每一位客人的滿意是我們永遠追求的目標。再次感謝您對山西太谷雲瑞鳳凰酒店的支持,期待您的再次光臨