naera Hotel Xitang

We had an amazing stay at Naera. We stayed in a few different hotels during our visit to Shanghai and this was by far the best. Room was large with a huge bathtub and a closet and packed with all the amenities we needed, including LOTS of bottled water, including Evian, fruits, snacks, bath supplies, a Dyson hairdryer, stationery for the kids including a magnifying glass, etc etc. The back hotel is also linked to a modern (gentrified) part of the water town with cool pop up booths and shops. It’s also a short walk to one of the entrances to the Ancient Xitang town. Staff were also warm and nice. We also went to the Organic farm but was let down by the drizzle = not much activities for the little one. Only downside I can think of is that the menus / maps provided etc are all in Mandarin and playroom, while clean and large, was totally packed and chaotic. Would love to be back.

入住了喜歡的酒店之一 西塘良壤酒店 這裏給我最大感受就是每個工作人員都很熱情 特別親和力，賓至如歸的感受 ，還體驗各種項目，遊逛了農場 ，農場建議3月中下旬來玩 花草都長出來了 天氣也暖和 遊玩風景很好.

良壤酒店地理位置非常優越，酒店對面就是自家有機生態農場，一牆之隔就是藝術家的天地 良人市，出酒店大門順着石板路即可步行到達西塘古鎮。 酒店倡導並追尋的有機生活理念，在酒店餐飲和客房布草中無處不在地被彰顯，值得春夏秋冬四季皆行。

酒店設計結合了江南水鄉特色，四方水景雅緻漂亮。室內設計也人性化富有藝術氣息，太適合冬日來休閑放鬆。有機農場看到了工人勞作，有機玫瑰花茶好喝。服務也是很到位，前台，打掃的阿姨都是熱情有度。尤其我們的管家小周，回覆及時，貼心周到。值得推薦的度假酒店，夏天再來，到時得帶上🩱🏊😁

我們一家三口趁着春節假期尾巴，體驗了在良壤酒店的兩日行程，受到了姑娘和她爸的一致大讚！！不愛拍照的我，也沒忍住拍了兩張！哈哈😁 酒店像一個大型美術館，置身其中，無論到哪個地方，各處細節都能展現她的藝術氣息～ 酒店的服務也是一級棒，每個房間配了管家，保潔人員服務貼心，我們還體驗了藝術導覽之旅、茶席，和年輕的服務人員淺聊幾句，他們對酒店建立過程等情況娓娓道來，誠摯熱心～ 酒店的中餐廳口味絕對，我們體驗了早餐各式品種，還有晚餐套餐和單品，每個菜品的食材和口感都很贊，足見主理人的用心～ 酒店的配套硬件也很贊，我們去了藝術泳池，泳池深度、水温合適，服務人員還及時送上薑茶驅寒，適合親子體驗～ 總之，在良壤有了這麼棒的體驗，下次還會再來的！

酒店外觀低調，內部佈滿藝術設計和藝術作品；特別要表揚酒店服務人員很細心，充滿善意和愛心，傳遞給我們滿滿的正能量，他們説在酒店上班是幸福的事，看得出酒店管理者和老闆給予員工的是實實在在的好，員工反饋給客户的也是滿滿當當的情誼。看到我們帶了紅酒，給我們準備紅酒杯，還寫下真誠的留言小卡片；遺忘了的衣服免費快遞給我…下次還會選擇良壤