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Ulasan terverifikasi
Location4.9
Amenities4.9
Service4.9
Cleanliness4.9
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All reviews(3506)
Positive reviews(3496)
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Delicious breakfast(723)
Perfect for kids(293)
Would stay again(226)
Tasty restaurant(124)
Has facilities for children(85)
Negative reviews(10)
S@M@
Premier Room (Double bed)
Menginap di Nov 2024
Business travelers
14 ulasan
4.7/5
Amazing
Diposting pada 23 Des 2024
The hotel was quite good they upgraded my room to very good suite and the front desk staff were so kind and helpful.the problem was about heating system and room was a little cold.
Tanggapan dari Properti: Dear guests: Hello! Thank you very much for choosing to stay at Jiangyou Shunhui BojingBaden Hotel and giving us 5 points. Thank you for your high praise for the hotel front desk service. I am very happy to share your real feelings after your experience. Regarding the room temperature you mentioned in your comments, the hotel has immediately checked the room you stayed in and the hotel's air conditioning facilities. At the same time, the hotel will strengthen the monitoring and inspection of the ambient temperature on a daily basis, and actively deal with the differentiated service needs of each guest, such as during the stay If you have any comments and suggestions, please contact us in time. We will properly handle the opinions and suggestions of guests with the most sincere and efficient service principles. Looking forward to seeing you again, I wish you and your family a happy family! - Jiangyou Shunhui BojingBaden Hotel, General Manager Ms. Deng.
Wangwang!
Deluxe Standard Room
Menginap di Feb 2024
Business travelers
16 ulasan
5.0/5
Outstanding
Diposting pada 4 Jun 2024
In contrast, the environment and services can still be done.
Tanggapan dari Properti: 尊敬的賓客:您好!非常感謝您選擇下榻江油順輝鉑晶巴登酒店,感謝百忙之中抽出時間來點評。酒店遵守“以愛服務,用心做事”的精神來服務每一位顧客。非常感謝您的認可,您的滿意和開心是我們一直追求的標準。更多的是對您的感謝。非常歡迎您再次入住酒店!——江油順輝鉑晶巴登酒店,總經理Ms .Deng
Answer629
Special Single Room
Menginap di Sep 2024
Family
12 ulasan
4.2/5
Very Good
Diposting pada 16 Jan 2025
Good 👌
Tanggapan dari Properti: 尊敬的賓客:您好!非常感謝您選擇下榻江油順輝鉑晶巴登酒店,也非常感謝您對酒店的肯定,我們一直力圖在服務上不斷創新,希望通過温馨、細緻化的服務,為每一位到店客人提供更加優質的服務,在今後的工作中我們將會更加努力,為顧客營造温馨的“親情家園”!鉑晶巴登酒店全體員工真誠期待您的再次光臨,祝您及家人身體健康、萬事如意!——江油順輝鉑晶巴登酒店,總經理Ms .Deng
Tuxingshangdemantianxing
Deluxe Single Room
Menginap di Jan 2025
Family
3 ulasan
5.0/5
Outstanding
Diposting pada 11 Feb 2025
The service awareness and attitude are really better than those of many hotels in first-tier cities. The staff are very enthusiastic, responsive and patient. The view from the upper floors is great and the children's playground is very clean! We were particularly impressed by Zhou Xueping from the restaurant on the second floor. We were very worried because we had left our camera and toys behind the day before, but when we asked her, she had already put them away for us. Thank you so much! The location is next to Jiangyou TV Station between Fantawild and the city center, very convenient!
Teks AsliTerjemahkan dengan Google
6/8
Tanggapan dari Properti: 尊敬的賓客:您好!非常感謝您選擇江油順輝鉑晶巴登酒店。您的滿意是我們收到的最好的回饋,能為您及其他賓客提供服務是我們的榮幸,希望您以後繼續關注和選擇我們酒店,我們將會給您帶來更多滿意甚至驚艷的感動服務!您對我們員工的讚揚我們已經轉達給了本人,感謝您的好評,我們相信在您的支持和鼓勵下,我們會創造更多的感動,期待您再次光臨!——江油順輝鉑晶巴登酒店,總經理Ms .Deng
Guest User
Deluxe Standard Room
Menginap di Sep 2024
Family
3 ulasan
5.0/5
Outstanding
Diposting pada 28 Okt 2024
We chose this hotel for our child's birthday. The room was big, afternoon tea was provided, and the swimming pool was very clean. The child had so much fun that he didn't want to leave. The housekeeper Xiao Xiong knew that it was the child's birthday, so he specially decorated the room, gave gifts, and provided bed guards, children's toothpaste and toothbrushes, children's slippers, etc. It was very thoughtful and I will choose to stay next time!
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: 尊敬的賓客:您好!非常感謝您選擇入住江油順輝鉑晶巴登酒店,感謝您對鉑晶巴登酒店的肯定與喜愛。您在酒店的任何需求我們都將全力滿足。24小時個性化管家服務讓每一位賓客與巴登產生有温度的連結,想您所想,替您所想,根據您個人的喜好和習慣做個性化安排,這皆是我們想要給您的温暖尊貴體驗。還會與您分享當地天氣及諮詢,另有本地體驗、行程定製、餐食預訂、酒店藝術導覽等多元服務。鉑晶巴登就是您在江油的第二個“家”,是您旅途温暖的港灣。期待您再次"回家”,鉑晶巴登全體員工祝小朋友生日快樂。——江油順輝鉑晶巴登酒店,總經理Ms.Deng
Anonymous User
Special Single Room
Menginap di Sep 2024
Couples
41 ulasan
5.0/5
Outstanding
Diposting pada 9 Okt 2024
Facilities: The room is spacious and bright, very good! It is very distinctive and modern. Soaking in the hot spring will wash away all your fatigue and relax your body!
Hygiene: Clean and tidy, the hot spring pool is also equipped with disinfectant, which is thoughtful and meticulous.
Environment: Very quiet.
Service: Very friendly, helped with luggage, and upgraded the room for free, very satisfied 👍
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: 尊敬的賓客:您好!感謝您入住江油順輝鉑晶巴登酒店並給予酒店慷慨讚揚。我們酒店是江油首家“城市親子綜合型酒店”,一直以良好的口碑、完善的服務及舒適的房間備受關注,回頭客絡繹不絕。酒店位於市中心,地理位置優越,交通便利,周圍配套設施齊全,同時酒店周邊景點環繞,方特東方神畫、中華洞天、九皇山、竇團山、葯王谷、愛情谷…風景秀麗,美不勝收。真誠期待您的歸來,祝您及家人幸福快樂!——江油順輝鉑晶巴登酒店,總經理Ms .Deng
Zhuzhu
Prestige Standard Room
Menginap di Jul 2024
Family
79 ulasan
5.0/5
Outstanding
Diposting pada 4 Okt 2024
The room facilities are good, the sanitation is very clean, the environment is also very good, the service attitude is very satisfactory, it is the best hotel in Jiangyou Town, the swimming pool experience is comfortable, and the afternoon tea is satisfactory
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: 尊敬的賓客:您好!非常感謝您選擇下榻江油順輝鉑晶巴登酒店,並分享您的入住感受!能夠為您服務;我們感到無比榮幸。周到細緻的服務為您打造完美度假時光,您的滿意與肯定是我們最大的收穫,在未來的日子裏,我們會更加努力去為每一位客人創造出更優質的入住環境,讓您感受家外之家的温暖,讓您在我酒店的每一次駐足,都是放心、貼心、舒心之旅。真誠期待您的歸來,祝您闔家歡樂!——江油順輝鉑晶巴登酒店,總經理Ms .Deng
Guest User
Special Room
Menginap di Jul 2024
Family
2 ulasan
5.0/5
Outstanding
Diposting pada 6 Agt 2024
Having stayed in so many hotels, this was the best experience. From checking in to entering the room smoothly, every step was heartwarming. The room keeper (Li Yunzhen) was beautiful and kind. Seeing that we had children, she sent us fruits and milk, and also thoughtfully prepared toothbrushes, slippers, and bed rails for the children. In the morning, we had breakfast. The restaurant keeper (Yang Qiong) also gave us free takeaway coffee. The service was very thoughtful. This stay was really perfect, and the parent-child playground was also very clean.
The room is clean, odorless and quiet.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: 尊敬的賓客:您好!非常感謝您選擇入住江油順輝鉑晶巴登酒店並給予我們5分好評,感謝您對酒店的讚賞和喜愛。我們萬分榮幸為您提供優質的服務,我們始終相信好的口碑一定是您滿意了才會被宣傳出去的。非常歡迎您下次來江油無論出差或者旅行再次選擇我們酒店。真誠期待您的再次光臨!——江油順輝鉑晶巴登酒店,總經理Ms .Deng
Guest User
Deluxe Double Room
Menginap di Jul 2024
Family
14 ulasan
5.0/5
Outstanding
Diposting pada 4 Agt 2024
Went to Fantawild and China Cave. The room was very good, the service was also very good. The room was upgraded with free fruit milk. The room was equipped with drip coffee. The breakfast was rich and the dining area was very spacious. I will stay here next time I go to Li Bai Memorial Hall
Facilities: Complete and well maintained
Hygiene: Very good, very clean
Environment: Beautiful, warm
Service: Good, comfortable and considerate
Teks AsliTerjemahkan dengan Google
6/8
Tanggapan dari Properti: 尊敬的賓客:您好!感謝您入住江油順輝鉑晶巴登酒店並給予酒店服務與設施的慷慨讚揚。我們酒店是江油首家“城市親子綜合型酒店”,一直以良好的口碑、完善的服務及舒適的房間備受關注,回頭客絡繹不絕。酒店位於市中心,地理位置優越,交通便利,周圍配套設施齊全,同時酒店周邊景點環繞,方特東方神畫、中華洞天、九皇山、竇團山、葯王谷、愛情谷…風景秀麗,美不勝收。真誠期待您的歸來,祝您及家人幸福快樂!——江油順輝鉑晶巴登酒店,總經理Ms .Deng
Guest User
Parent-child Room
Menginap di Mei 2024
Family
1 ulasan
5.0/5
Outstanding
Diposting pada 3 Jul 2024
If you bring your children to Jiangyou, you must stay in this hotel😆!
Service: After placing an order, the hotel will contact you in advance, and the exclusive butler will add WeChat to communicate in advance. Any needs will be answered one by one. Give a thumbs up to the butler Rainbow 😄! Hot milk and snacks are delivered to the two children every night, and special toiletries for the children are also prepared! For the child’s birthday, Rainbow prepared small gifts and decorations for the child in advance. It was really thoughtful! The hotel staff will also take the initiative to say hello when they meet! We checked out and went home with a lot of luggage, and a male staff member at the front desk helped us put the luggage into the taxi 😁!
The breakfast is very rich, with both Chinese and Western food in a wide variety. The best ones are the pork intestine rice noodles and beef rice noodles. The wontons for the children are also very good!
The parent-child room we booked also includes the hotel's afternoon tea, snacks, cakes, coffee, and tea, which is ok 😊~
All in all, this hotel is really great, from facilities to services!
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: 尊敬的賓客:您好!非常感謝您入住江油順輝鉑晶巴登酒店並給予的滿分評論。得知我們的員工為您提供了滿意的服務,我們倍感榮幸。非常感謝您的肯定,我們會將您對她的感謝傳達至本人以鼓勵我們繼續保持優質的服務。我們會一如既往地堅持為我們的客人提供物超所值的產品和驚艷而持久的感動服務,歡迎您的再次光臨!——江油順輝鉑晶巴登酒店,總經理Ms .Deng
Guest User
Special Room
Menginap di Mei 2024
Travel with friends
2 ulasan
5.0/5
Outstanding
Diposting pada 18 Jun 2024
The rooms are very high-end and of a very high standard. Each room is equipped with a private butler. The service is very good and the breakfast is very rich. There are both Chinese and Western food. I will choose this hotel again on my next trip.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: 尊敬的賓客:您好!非常感謝您選擇入住江油順輝鉑晶巴登酒店,同時也感謝您給予我們的肯定。酒店地處江油市區,地理位置優越,周圍設施齊全,我們早餐注重營養搭配,配有多種食譜,含蒸點、五穀雜糧、時蔬、水果、飲品、小吃,明檔區更是根據客人口味進行現場製作、煎蛋、麪條,更有特色“江油肥腸米粉”等,您可品嚐及感受我們的用心。真誠期待您的歸來,祝您生活愉快!——江油順輝鉑晶巴登酒店,總經理Ms .Deng
Guest User
Special Room
Menginap di Mar 2024
Family
9 ulasan
5.0/5
Outstanding
Diposting pada 18 Apr 2024
The overall experience was very good. Maybe they saw that it was inconvenient for us to bring children with us, so we received all kinds of help when we checked in, from the underground parking lot to the front desk to the room check-in, and there were always relevant staff to help push the suitcases. In particular, the Yaohua housekeeper saw our two children and specially gave us two teddy bears and related children's slippers, toothbrushes and other utensils. The children were very happy. The hotel has a parent-child playground next to the restaurant. It is clean and sparsely populated, and the children have a great time.
Teks AsliTerjemahkan dengan Google
6/7
Tanggapan dari Properti: 尊敬的賓客:您好!感謝您選擇入住江油順輝鉑晶巴登酒店,並對我們細緻服務的肯定。鉑晶巴登酒店管家團隊自成立以來,在服務方面不斷地完善與提升,先客人之所想,行客人之所及;針對不同需求的客人,提供個性化、人性化的服務,讓您在入住酒店期間能感受到回家般的温暖。期待您的再次歸來,並確保伴您度過更多銘心難忘的美妙時光,祝您生活愉快!——江油順輝鉑晶巴登酒店,總經理Ms .Deng
Liuliuliu666
Superior Single Room
Menginap di Agt 2023
Travel with friends
13 ulasan
5.0/5
Outstanding
Diposting pada 29 Sep 2023
This price is very good
The service is also very good
Thanks to Ms. Huang Yufen (if I remember correctly) for disinfecting the bathtub for us.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: 尊敬的賓客:您好!非常感謝您選擇江油順輝鉑晶巴登酒店,得此美言甚是歡喜,如沐春風在心間!您的一個好評,一個表揚,一句真摯的肯定都會讓我們的內心充滿着力量,您的信任與支持是我們不斷進步的動力,您的讚美是對我們最大的認可,能為您服務是我們最大的榮幸,期待您的再次光臨!
Tiandanziranyilingdulang
Deluxe Standard Room
Menginap di Jul 2023
Family
9 ulasan
5.0/5
Outstanding
Diposting pada 20 Agt 2023
The hotel rooms are very nice, the lobby should be considered a five-star standard, very grand, the service of the service staff is also good, the breakfast is very good, basically you can eat everything you want, especially the rice noodles are better than those sold in other chain stores. Butler Su Yaohua is very serious and responsible. In advance, it's ours. It's a family trip. After the housekeeper found out, he put the twin beds together to make a big bed for us. It was very comfortable and left us with a very good impression of this trip.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: 尊敬的賓客:您好!非常感謝您選擇江油順輝鉑晶巴登酒店。您的滿意是我們收到的最好的回饋,能為您及其他賓客提供服務是我們的榮幸,希望您以後繼續關注和選擇我們酒店,我們將會給您帶來更多滿意甚至驚艷的感動服務!您對我們員工的讚揚我們已經轉達給了本人,感謝您的好評,我們相信在您的支持和鼓勵下,我們會創造更多的感動,期待您再次光臨江油順輝鉑晶巴登酒店!
Guest User
Deluxe Standard Room
Menginap di Des 2023
Family
1 ulasan
1.0/5
Diposting pada 26 Jan 2024
I really have to give this hotel a bad review. Which good hotel would call customers at 11 o'clock in the middle of the night? And I called to confirm whether I want to extend my stay, but in fact I just called to ask for the room fee! (Assuming that I didn’t intentionally withhold the room fee. When I contacted the housekeeper to extend my stay in the morning, and when I went to the front desk to renew my card, they didn’t even ask me for the room fee.) Moreover, I hadn’t finished renewing my card in the morning, so I couldn’t open the door when I came back in the evening. I asked the waiter to open it (the waiter opened the door and confirmed the check-in information with the front desk. After confirming, he didn't know if I had extended my stay? Did he still call me in the middle of the night to ask?) I really don't say that this hotel is okay, just average. I have never encountered such a rude and borderless handling method in a hotel!
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests: Hello! Thank you for your trust in Platinum Hotel Baden. It is our honor to be your first choice hotel. However, it is a pity that we did not seize this opportunity and caused trouble to you due to the lack of responsibility of the front desk staff. On behalf of the general manager of the hotel, we sincerely apologize for disturbing your rest. In response to your feedback, the hotel management team attaches great importance to it and has immediately conducted a back-examination of the entire operation process. The proposed rectification measures have been integrated into the relevant front office systems. At the same time, the relevant responsible persons have been punished. We have always believed that the development of the hotel is inseparable from guests like you who give us valuable opinions, so we will continue to strive for excellence and strengthen detail services. The changes in the hotel need your witness. We hope you can give us another chance to witness our changes. The entire staff of Platinum Hotel Baden wishes you a happy life!