Econo Lodge Jackson

As always this manager never let me down, he arranged for someone to came and pick me up at the airport without hesitation! he also made sure that I got my regular room when I arrived. which was rm 16. He also had coffee out for me as I was late getting in. however I was quite disturbed this time not with the staff or the hotel itself. There was a gentleman in the room next to mine who was conspiring to try and OUR manager fired. I say "OUR" because he really goes above and beyond to help everyone, he works diligently throughout the day and into the night to make sure that everyone has a great stay, Charles told this gentleman No that he could not be knocking on doors looking for what anyone to give him something and by the way he was so paranoid of everyone I'm assuming it was an Upper drug! Charles called the police and they even thought he was on something just no one knew what. He was trying to get a few members of staff to side with him and go along with the story he was trying to tell! Thankfully Charles told everyone the situation at hand and no one went along with his story but the mait. man Raymond. once Charles confronted him he then changed his tune real quick, all In all Charles handled it with much style and class and did not resort to anything foolish. Remained Calm cool and collected. Keep up the great work Charles you are one hell of a Manager and even better person! Chin UP staff all of you are great! and doing a wonderful job! see you in two weeks

Manager was MIA. Clerk ( 75 y.o.) couldn t operate computer. Web site mentionned a pool. That was a MUST for us. Pool had been closed since covid! Asked for a refund. Called choice hotel on site. No problem. Clerk said no problem. Manager still charged us and put us as « no show ». Called and wrote Choice hotels many times for the past 3 weeks: nothing has been done yet. They keep sending our file to higher levels of management. Econolodge in Jackson Mn is poorly taken care of, very old motel, manager hard to find, hotel in middle of nowhere. AVOID this hotel at all costs. Dont be fooled by the web site.

I must say that after reading the reviews I was very leery of staying at this hotel, however once in the door I was pleasantly surprised and greeted by the manager who seems to be there 24 hrs a day, but non the less very up beat knowledgeable of the area and last but not least will make your stay much more enjoyable with bubbly personality and always upbeat and his laugh no matter what will bring a smile to your face and is contagious is the only word that comes to mind. The property is extremally clean , I tried to find fault there really is non other than it needs to be updated a little. I was here for work for a total of 5 days the first time and 3 this time, If I could I would move here and get a job. There are big expectations for this place as well as the staff that are there I encourage all to try this place out if the rates are above your budget speak with the manager, he works with most! The pool is still closed as is the rest and lounge , I hear it is opening soon I cant wait. Thank you for making my time away from home such a memorable experience for me.. see yes next week when return. Keep up the great work!