Ulasan Doune Braes Hotel

The hotel is in a decent location for accessing a variety of West Coast Isle of Lewis sights and the staff were generally friendly and helpful. However, the state of the hotel is poor I could do with a significant refurbishment. The twin room was small and uncomfortable, which looked down onto a rather decrepit part of the building, and I fell out of the small bed, banged my head on the eaves and found the shower room tiny and difficult to manoeuvre in. The breakfast was of a reasonable standard, however this was not the case for the evening meals which were generally overpriced and of poor quality. Indeed, the cost of the hotel, which partly reflects the limited supply on the Isle of Lewis, was excessive. Overall, a disappointing stay in accommodation that cannot be recommended.

Our Doune Braes stay was good with some room for improvement. First the Highlights - excellent service from friendly and helpful staff , very good quality of food at dinner and breakfast , nice ambience in the restaurant , large double bedroom that was well equipped and the bed was very comfortable, and easy parking. Room for improvement - the decor and furniture in the bedroom is very dated and the dinner menu choices started off being limited and become even more limited when 2 of the menu items ran out. I would have rated this as 3 stars but the excellent staff pushes it to 4 stars.We will be back.

This small hotel somehow takes you back to Interrailing in the seventies. Everything is from them, like the bathroom with it´s plastic floor, the narrow bed, the colors etc. The bed is kind of terrible, very hard, narrow and moves as soon as your partner moves. But the hotel was still ok because the people working there are just lovely and nice and also seem to have fun together which somehow flows over to the guests. Food very basic but home cooked and ok. All in all an ok stay

The staff are extremely friendly, helpful and welcoming. The food is excellent with a decent choice and there is a lot of it! The homemade soup was very tasty. The rooms are small but we were out exploring during the day so not important. We really enjoyed our stay.

Stayed on a stop off up north. The staff were really friendly, welcoming and very accommodating. The room could do with some TLC with some worn fittings and fixtures. The shower could have done with a better clean, however the room was cosy and quiet. Breakfast was lovely and made to order in a lovely typically Scottish dining room overlooking the loch.

Had a lovely few days at the Doune Braes Hotel. As other reviewers have intimated there are things that could be updated, but the rooms are clean and comfortable, the breakfasts excellent and the staff couldn't do more to make your stay an enjoyable one, going the extra mile at every opportunity, they were brilliant! The location is very good too, for getting to all points on this big island. All in all a great stay at the Doune Braes.

Simply the best Staff ! Friendly - Incredibly Helpful - Couldn’t do enough for you!! Don’t judge a book by its cover!! Food and rooms were good too. We had three great nights there . Breakfast and evening meals were good and the beds comfy. Did I mention the staff…. AMAZING!

We went in for a few pints simply because there is no other pub or bar near by. It is a very old and outdated building in need of refurbishment, toilets were awful Cannot comment on the rooms but whole place looks uninviting. I agree with what another person wrote that they only survive because there is no competition.

What an absolute pleasure to drop in for refreshments at the Doune Braes…….the welcome we received from the minute we walked in was so lovely….friendly lady on reception who got our table and refreshments ( pints) but hey….there’s a lot of walking and hills on Lewis 😉….we sat and talked with the owner Eileen and she was so helpful telling us the best places to visit and what was happening locally…..the menu looked amazing but we couldn’t stay to sample it unfortunately but we will be back….I especially loved the local artwork which is dotted around the conservatory, absolutely made my day seeing how much effort is put into this magical isle by the local people. What a beautiful way of life these islands have x

I had an incredible experience at the Doune Braes Hotel. The owner, Eileen, is the epitome of gracious hospitality. She and her staff all went above and beyond in caring for all the guests! The chef and dining room staff went out of their way to accommodate my special food needs. I felt like I had a personal chef and staff! The food was amazing and the staff graciously attentive. The room was perfect for spreading out and planning my ancestral journey. Eileen provided me with some resources for my journey. All in all an amazing experience. If you are on the Isle of Lewis - stay here! It is beautifully centrally located to be able to easily access all points in Harris and Lewis.

This review is from a sole cyclist. Good, warm, comfortable room. This is a hotel, really, so an evening meal is available. Packed lunches, for a price, are also provided for people taking day trips out. The shower is good, but you must open the window during it as the steam can affect the fire alarm. The hosts are super friendly and helpful - chatting and welcoming. One roped a local man into ferrying me and my bicyle into Stornoway after my gears had failed. A friendly, helpul man who pit-stopped at the Stornoway bicycle repair for my gears, before taking me to my Stornoway accommodation. The food was good - dinner and breakfast. And, across my Outer Hebridean journey, I always mention the dog. The one here looks and seems super old. The cat is cheeky, apparently. The view is of a beautiful, small loch and of a small, rocky mount opposite. Nice, quiet area. Not far, incidentally, from the Callanish stones - for those whose energy has not failed them or who are in or on a motorised vehicle.

We drove up to this hotel and thought at first it was a joke or shut down. The place just was totally unsuitable and dreadfully unkept. We checked out a few of the rooms but all appalling. The entrance had a stuffed fox, dirty floors and filthy menus. Greasy and dirty. The best one could do was to turn and drive quickly out.

The hotel requires a complete makeover, smelt of fat, the rooms were tied and run down, my wife and sister in law were distraught, fortunately the cars were fuelled and the get-a-way quick we were saved!

Unfortunately this was probably one of the worst hotel we have visited. Though the lady who met us was friendly when she showed us the rooms they were dreadful . The entrance contained a stuffed fox and an awful small of greasy food. The carpets were sticky and dirty. The entrance was unbelievable and the menu card was greasy and dirty. How the photos depicted the hotel was just so unreal. In all the only thing left for us to do was to leave the place quickly. We had booked a 4 day holiday. It was unfortunately just an appalling waste of money.