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Ulasan terverifikasi
Location4.5
Amenities4.1
Service4.1
Cleanliness4.3
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All reviews(73)
Positive reviews(71)
Reviews with photos/video(9)
Awesome rooms(27)
Friendly staff(20)
Close to airport(19)
Convenient location(19)
Easy to get around(16)
Large rooms(8)
Offers pick-up/drop-offs(7)
Great value for money(7)
Negative reviews(2)
Guest User
Twin Guest Room
Menginap di Feb 2025
Couples
1 ulasan
3.5/5
Diposting pada 22 Mar 2025
Hotel was good, check in was smooth. Room was quite and relatively clean. Used the leisure facilities and they were disappointing. Changing room lockers, most were out of service. Kids in steam room. Not what you want to see. Overall it was good.
Tanggapan dari Properti: Hi, thanks for taking the time to rate your recent stay with us and sharing your comments. I have already discussed your comments with our departmental manager to ensure corrective action is taken. Thank you for your comments as it is only though guest feedback such as yours we can improve our hotel's performance.Ivar van DiepenGeneral Manager
Guest User
Twin Guest Room
Menginap di Feb 2025
Couples
1 ulasan
5.0/5
Outstanding
Diposting pada 28 Mar 2025
Nice hotel, staff were very friendly and professional, the room was a great size and the airport shuttle coming in to the hotel was really nice
Guest User
Queen Guest Room
Menginap di Feb 2025
Couples
1 ulasan
5.0/5
Outstanding
Diposting pada 16 Mar 2025
Good hotel with excellent service, don’t forget to bargain in front desk about breakfast
Tanggapan dari Properti: Hi, thanks for rating your stay with us and for awarding us the perfect score! We look forward to welcoming you back soon.Ivar van DiepenGeneral Manager
Guest User
Queen Guest Room
Menginap di Des 2024
Couples
2 ulasan
5.0/5
Outstanding
Diposting pada 2 Feb 2025
The check-in was straightforward and we used express checkout to leave. Our room was good. We ate at the restaurant and enjoyed our food, which was fairly priced for this type of hotel at the airport. It was fairly easy for us to walk to the airport straight from the hotel and any reasonably fit person should be able to drag large cases that distance. All was well and we enjoyed our stay.
Tanggapan dari Properti: Hi, thanks for rating your stay with us and for awarding us top marks! We look forward to welcoming you back soon. Ivar van Diepen General Manager
Colin
Queen Guest Room
Menginap di Des 2024
Family
9 ulasan
5.0/5
Outstanding
Diposting pada 28 Jan 2025
Excellent stay at Doubletree. Room was comfortable.Had a nice sleep in the very sizable bed.Have stayed in this hotel a few times and it seems the rooms have been improved since last time. Nespresso style coffee machine upgrade is a nice touch.
Tanggapan dari Properti: Hi Colin, thanks for taking the time to rate your recent stay with us and for awarding us the perfect score! We hope to be able to welcome you back soon.Ivar van DiepenGeneral Manager
Guest User
Queen Guest Room
Menginap di Des 2024
Couples
3 ulasan
5.0/5
Outstanding
Diposting pada 26 Jan 2025
Lovely hotel nice room very close to airport so great for overnight stays when travelling on from Edinburgh airport. Food a little expensive. But wouldn’t put me off using the hotel again
Tanggapan dari Properti: Hi, thanks for rating your stay with us and for awarding us top marks! We look forward to welcoming you back soon.Ivar van DiepenGeneral Manager
Sharon
Queen Guest Room
Menginap di Des 2024
Couples
2 ulasan
4.2/5
Very Good
Diposting pada 5 Jan 2025
Convenient place for an overnight from airport arrival. Easy check in, pleasant staff, large room. Would have preferred not to have cleaning team try to enter room at 8:30am following late night arrival. I suppose the DND door tag would have helped had I used it.
Tanggapan dari Properti: Hi Sharon, thanks for rating your stay with us and for awarding us an overall great score. I am sorry to hear you were woken up by our team on this occasion and hope it will not deter you from staying with us in the future. Thank you for highlighting this to us and my most sincere apologies.Ivar van DiepenGeneral Manager
vicky karin
Two Queen Room
Menginap di Nov 2024
Family
2 ulasan
5.0/5
Outstanding
Diposting pada 21 Des 2024
The room we stayed in as a family of 4 was fantastic. Clean and everything you needed. The front desk was very friendly and fantastic with my kids.
Tanggapan dari Properti: Hi Vicky, thanks for taking the time to rate your recent stay with us and for awarding us top marks! We look forward to welcoming you back soon.Ivar van DiepenGeneral Manager
Anonymous User
Queen Guest Room
Menginap di Nov 2024
Solo travelers
1 ulasan
5.0/5
Outstanding
Diposting pada 20 Des 2024
The hotel is one I’ve used before so was looking forward to another stay. It didn’t disappoint in any way. The greeting was warm and friendly, I received a nice upgrade and a tasty cookie when I checked in. The hotel room was well appointed, with a decent coffee maker and capsules and bottles of water provided. Dinner was good too, fine quality food with some good Veggie options and breakfast in the morning also tasty and hot. Plenty of choice available both meals
Tanggapan dari Properti: Hi, thanks so much for taking the time to rate your recent stay with us and for warding us top marks! Positive guest feedback, such as yours, provides a great source of motivation to the team and we look forward to welcoming you back soon.Ivar van DiepenGeneral Manager
Guest User
Queen Guest Room
Menginap di Nov 2024
Business travelers
8 ulasan
3.0/5
Diposting pada 26 Jan 2025
Just a bad and rather rundown hotel with proximity to the airport.
Does the thing of getting you close to departure location
OscarFCT
Twin Guest Room
Menginap di Okt 2024
Family
1 ulasan
4.7/5
Amazing
Diposting pada 24 Nov 2024
Excellent service for my early arrivals. Nice and clean room with most of required amenities.
Tanggapan dari Properti: Hi Oscar, thanks for rating your stay with and for awarding us an overall excellent score. We look forward to welcoming you back soon.Ivar van DiepenGeneral Manager
Kang Wei
Twin Guest Room
Menginap di Sep 2024
Family
2 ulasan
4.2/5
Very Good
Diposting pada 21 Okt 2024
Good location as it is within walking distance to Airport and car rental place.
Cosy and warm room perfect for a short stay.
Tanggapan dari Properti: Hi Kang, thanks for taking the time to rate your stay with us and for awarding us an overall great rating. We look forward to welcoming you back soon.Ivar van DiepenGeneral Manager
Aileen 22
Queen Guest Room
Menginap di Des 2024
Couples
5 ulasan
5.0/5
Outstanding
Diposting pada 21 Mar 2025
Great hotel for travelers using airport and lovely food too
Anonymous User
Queen Guest Room
Menginap di Des 2023
Family
13 ulasan
4.2/5
Very Good
Diposting pada 12 Mar 2024
Hotels great: but pay for an upgrade as the newer parts of the hotel are way better. They don’t tell you but you have to pay for the pool and gym which I think is appalling for guests. Anyhow: that’s the new rule. The pool is fine but all the facilities are quite old we used it and enjoyed it though. Relaxing before a fight.
Tanggapan dari Properti: Thank you for taking the time to give a us a rating and sharing your experience, the Gym is free to use for all guests but there is a charge for the pool, steam, sauna and spa bath. We look forward to welcoming you back to Doubletree by Hilton Edinburgh Airport soon.Kind Regards,Alex PattilloOperations Manager
P Anna
Queen Guest Room
Menginap di Nov 2023
Couples
7 ulasan
5.0/5
Outstanding
Diposting pada 17 Des 2023
I love it here. I ordered a room for 2 but they give me a double queen room. Free shuttle bus to airport, super convenient
Tanggapan dari Properti: Thanks for the 5 star review & we look forward to welcoming you back next time you are flying from EdinburghAlex PattilloOperations Manager