ibis budget London Hounslow

The staff who checked us in were very rude. We had previously stayed at Whitechapel ibis budget. The staff at Whitechapel were very welcoming and gave great service. Also the room was very clean. But in hounslow ,room was not properly made. In the bunk bed ,the duvet was just rolled up in one side .There was no pillow cover. Duvet cover not clean and had holes in them. We went down soon after check in and reported this in reception. They argued that it is how it's done.we told them that it is not since we had taken the same type of room (triple room -1 double bed and bunk bed)at Whitechapel. We told the staff that we need the bed to be made properly( around 4:30). We came back at night around 11 pm and the problem was not rectified. It was not touched or changed. Room cleaning done daily was also just name sake. Under the bed and tables there was dust . However the staff on the last night of our stay was very lovely.(maybe I am spelling the name wrong - zuk from punjab).

Small, modern and clean room. Nice staff. Location was very convenient for Heathrow, No hairdryer in the room, but I received one from reception. Would be happy to stay again.

Simple but yet classic. Great ambience, courteous staff. Highly recommended if you are travelling on a budget.