Hotel dengan Hot Tub di Gotemba

Glad to stay here. Definitely recommend for those who are driving and planning to stay at Gotemba area. Hotel is relatively new, room was big, the double bed is bigger, not the semi-double beds in most Japan hotels so is comfortable for two. Was surprised by what we get....there is cold udon dinner! Ice cream, coffee and Fuji mineral water are available at the reception. Breakfast buffet spread had Japanese breakfast choices, bread, coffee, juice and cereal. Hot bath is small, is good enough for us to relax after a day of traveling. Service was superb! All of them are so welcoming. On a clear day, we can see Mount Fuji on 4th level. View is blocked by some cables though. Overall, a good stay as we get to enjoy the evening with dinner, Onsen, ice cream, and a good night rest.

Staff are very nice. It’s very quiet in the environment, very pleasant stay. Since we took bus at JR Gotemba, we called the hotel earlier for the pick up service. And unfortunately the bus was late, we could not meet the car anymore. We then asked the tourist information Ctr to call. ( tips to all tourists)

I loved the hotel, services and amenities was wonderful, food is great, rooms clean and nice with beautiful view on Mt Fuji! Onsens was also an amazing experience, just the location for local transfer is a little far away.

The waiters are very enthusiastic and attentive! The hotel has an open environment and feels like nature! I like the surrounding scenery very much! But I still have a small comment: the check-in notification process is a bit cumbersome, and the notification is still oral. The air conditioner in the room is not good at heating, there is no heater, and the room is not warm enough. You need to cover yourself with clothes when sleeping at night. The plastic slippers were a bit dirty, there was no washing machine in the room, and the signs indicating the way to the room at night were not reflective or lighted up, so it took me a long time to find them. Only one towel is given for washing. Didn't you know that you need two towels for the night and the next day? The room lights cannot be adjusted and the brightness is not enough.

We had a really great experience at this hotel. There is a shuttle bus near the hotel that takes you to and from the JR Gotemba station and the Gotemba Premium Outlets. The room is really big for a Japanese hotel, and you even have a jacuzzi/hot spring bath in your own room! As for breakfast, it is buffet style with a good selection. The food is also delicious! The best part of all is still the service they provide. At the Fuji Outlet Hot Spring Hotel, they really go out of the way to serve their guests. We had 2 suitcases stored in the hotel when we checked out and went shopping at the outlets. We went back to the hotel to pick up our suitcases at around 19:20 and intended to take a taxi to the JR Gotemba station to catch a train back to Tokyo station. The front desk staff helped us call a taxi but no taxi would take the order because there was a bad traffic jam. It was on 3rd January 2025, a public holiday, and there were many cars heading for the outlets. Upon knowing our dilemma, I think it was the hotel owner, instructed a staff who just got off duty to drive us to the station. He even checked the train schedule for us! They refused to accept when we offered payment for the ride. Overall, the service was superb and I will definitely recommend this hotel to everyone. They have front office staff who speaks either fluent English or Chinese. We wish to thank the owner and his staff for such great service and will definitely stay in this hotel again if we were back in Gotemba.

It was great! We had a beautiful view of Mt. Fuji, there was a midnight snack, and the breakfast was as luxurious as a New Year's Day meal. A very satisfying stay

One of the flattest hotels in Gotemba, there is a surprise! We booked the largest room, which has a sauna, a super large jacuzzi, and an 85-inch TV and audio and video. It's much bigger than expected! The hotel also has billiards, table tennis, karaoke, and a bunch of comics! Suitable for a large Seto hotel👍👍There is a parking lot, and it only takes 7 minutes to drive to and from Gotemba outlet, very close👍

I didn't notice that this was a B&B when I made a reservation. It was a suite in the residential building. It was difficult to find without a prominent logo. Fortunately, I met a passionate Japanese who helped us find it. There is a KTV in the building, which is quite noisy at night.

The hotel is really old, but the staff attitude and location are very good. Next to Gotemba station, convenient walking distance. There is a Bigday supermarket nearby. For dinner they fed me free udon with curry, I bought breakfast separately for 550 yen and had breakfast with a view of Fuji. Disappointments: very cold room, no hot water, they said that there were technical problems. The staff offered to check into a newer hotel with hot water for free, but I refused, because it was already evening and the journey was almost 1.5 km. In the city in the evenings there are almost no lights, it is a little scary to walk alone.