Hotel Hot Springs Krabi

The hotel has a very nice pool with poolside drinks and food service. There are early morning/early evening complimentary yoga and other wellness lessons. There is a child playground and indoor creche (presumably not complimentary). The lobby is up an elevated driveway from the street. To get to your building, there are more outside steps. So, this hotel is not for you if you have limited mobility. Having said that, there is a hotel 'golf cart' available to move you plus your luggage. Then there is the location. There is a wide choice of eating places, some with live music. Ao Nang beach is just 10min walk away. This is where you catch boat trips to the other islands. All in all, the hotel met all my expectations. The world is too big for me to return in the near future. But if i did, I would rebook the Holiday Inn.

number of people staying really matters to the hotel - upon checking in they will ask how many people are staying and they strictly wont allow more than 2 people in a room, its their policy - we came in a group of 3, so we need to pay additional 1000 baht per night. we stayed 3 nights so we need to pay 3000 baht upon checking in - its impossible to lie to them as their lobby is very open so they definitely can see how many of u guys coming once u drop out from your airport car - i dont mind and im not angry to the hotel because we need to respect their policy, plus the receptionist is kind and helpful, they talk to u nicely cleanliness - the room is very clean and well maintained, nothing to complain. i feel comfortable - pool is clean as well, i saw they clean the pool every morning location - the only downside of this hotel is the location. its not on the mainroad. its a bit far from the beach. - i book grab around 70baht one way to the beach and shopping streets. - i book grab around 90baht one way to aonang landmark night market - i book grab around 70baht one way to aonang muslim street food - if u’re planning to rent a motorbike then the location of this hotel doesnt really matter breakfast - all halal breakfast - variety choices of food - breakfast served from 6.30am - 11am - one male staff on duty name Music was really kind and pleasant. he always check on the guests to make sure we have a good breakfast experience in the hotel amenities - i love that this hotel uses an app for us to order additional amenities daily. its very easy and convenient - after u order from the app, the housekeeper will send the items to your room luggage storage and weighing scale - they provide luggage storage without additional service charge - and they have big weighing scale for u to weigh your luggage before going to the airport hotel lobby - the hotel lobby is open concept hence there is no aircond - so if your return flight is late at night like in my case, after checking out, we went to the nearest coffee shop to sit and relax with aircond overall experience - satisfied

Breakfast- smaller selection than usual five stars but it was high quality.  Activities- so much to do if you’re into fitness! Hyrox, Spartan, HITT, Muay Thai, rock climbing (some have surcharges- need to Check) Service- I found this lacking in terms of front desk service and phone as everything you are asked to dial 0. Maybe it’s the language barrier. Ten step onsen- only available 2 timings/day 11am and 5pm so you really have to plan your time around it which was annoying so we did not end up doing  Late check out- not available! Allowed to use facilities, only open shower available and change at the spa.  Beach club- free use of bean bags for hotel guest. But usage of pool is chargeable with minimum spend (depending where you choose to sit it’s a different price) free activities for hotel guest- kayak, paddle board, padel )  Pool- take note pool not allowed for kids below 12. I found the hotel very stingy with towels. Also lack service. Nobody comes to you to offer menu and ask what you’d like, I had to look high and low for attention.  As you walk out from Varana. there are some restaurant options (6-8 restaurants) very affordable.  Overall, we had a good time but lacked the magic somehow.

An unforgettable stay! The room was spacious and luxurious, but the highlight was our own private pool—serene and spotless. Attentive staff, great amenities, and perfect for a relaxing getaway! The location was ideal, close to attractions yet peaceful. We can’t wait to return for another dreamy escape!

The service at this hotel was nothing short of outstanding, making our stay incredibly comfortable and enjoyable. From the moment we arrived, the staff went above and beyond to ensure every detail was taken care of, creating a seamless and relaxing experience. Their attention to detail was remarkable, catering to our needs with precision and thoughtfulness. To make the experience even more special, the hotel surprised us with a beautifully arranged birthday setup and a complimentary birthday cake. This thoughtful gesture added a personal and celebratory touch to our stay, making it truly unforgettable. From the immaculate room to the personalized touches and prompt assistance, every aspect reflected their commitment to excellence. It was a memorable celebration, and we felt genuinely cared for throughout our visit.

We went on a holiday with 2 kids and booked the 2 bedroom villa. The beds and pillows were comfortable and we had restful sleep. We also had a private pool right in front of our villa and the kids love it so much. We also could walk to the beach which was right in front of us. Overall, we are really happy with the hotel and its services. Location wise, it is located in a quiet area of Krabi. If you are looking to just unwind in the hotel, this place is definitely a good choice as it was really quiet and we almost felt like we had the entire beach to ourselves. There isn't much within walking distance, so if u r looking to walk around to buy stuff, this place doesn't offer that. We rented a car when we were there, so it was convenient for us to drive around to other places for food etc. It took us about 1 hour to get to the airport and Ao Nang about 30 mins.

Booked one night and then changed to other hotel. Mainly reason is the room is rather old, pillow very hard, bathroom is smelly and make the whole room smelly. Service was very good, roof top pool is cool but with this price I would choose other options. I found Avatar hotel which is only 3 mins walking away and decide to stay there for the rest of my holiday. Same price much much better.

Booked the hotel with some friends as the internet video and website looks so alluring. Arrived at the hotel with super warmth hospitality, truly a 5 star service. The property is very large, spacious and have a rustic Thai style. The facilities and amenities like gym is super neat and tidy, equipments are well maintained. Th pool is nice and super huge with a pool bar which we literally hung out most of the time. There are other amenities like snooker and table tennis which require a small fee to play. We opt for the club lounge access and while the food options is a little disappointing but otherwise the service is tip top.

The hotel was nice and very close to most amenities such as shops. The beach is more like a public beach and not really great for swimming. The pool is nice but it’s not too deep. Drinks and food is good. staff is very friendly. Will we stay there again, I doubt it as I feel like there are other places that might be better. Overall, it was a pleasant experience.

Awesome service and location is also good. Lots of restaurant and store just outside the hotel. All the staff from guest services, room service, dining staff, amenities (pool/beach and kidz club), bellboys were awesome. Room is clean and the toilet too. Room service will check randomly if you need anything which we appreciate. Service of all the staff were top notch and worth every penny. They gave us complimentary wine in our room since we are celebrating our anniversary. Thanks so much!! Shout out to Lita from the Mangosteen restaurant in the hotel, she is the sweetest and our daughter loves her. Looking forward to our next trip in Krabi and will definitely stay here again.