Hotel Hot Springs Chitose

We had the pleasure of staying at Portom International Hokkaido, conveniently located within the New Chitose Airport International Passenger Terminal. Upon arrival, we were warmly greeted by the attentive staff, who offered a refreshing welcome drink, setting a positive tone for our stay. The room was a harmonious blend of modern technology and comfort. Amenities provided were plentiful and of high quality, ensuring a comfortable and convenient stay. One of the standout features of this hotel is its proximity to a variety of shopping and entertainment options within the airport. Overall, Portom International Hokkaido exceeded my expectations in every aspect. Highly recommend this hotel and look forward to my next stay.

Everything in this hotel was OK. Unfortunately, a traveler with (small) tattoos, like me, was not recommended to use an onsen in the airport area. This might be a traditional limitation. The hotel location is friendly for travelers where they can walk not so fr away from restaurants or (tax free) souvenirs.

From the moment we arrived at Mizu no Uta, Tsuruga Resort at Lake Shikotsu, we were enveloped in an atmosphere of tranquil luxury. Valet parking greeted us, and we were swiftly escorted to a path lined with zen music, setting the tone for a stay where every detail exudes serenity. Upon entering the reception, a majestic wooden carving of an owl, a powerful symbol of protection in Ainu culture, watched over us. In a delightful and intimate touch, we were asked to remove our shoes – a gesture that immediately made the resort feel like a sanctuary. Walking barefoot on soft wooden floors in such a refined environment felt like the ultimate indulgence. Live harp music floated through the air as we were led past a live fireplace, its warm flames inviting guests to roast marshmallows, adding a whimsical, yet homely feel to the elegant surroundings. The staff, attentive yet discreet, escorted us to our room via separate lifts, ensuring our luggage was seamlessly handled. Entering the room, we were struck by its sheer spaciousness. A half-sized fridge, thoughtfully included, perfectly stored all our chilled treats from the road trip. But the true star was the view: an uninterrupted panorama of lush greenery, stretching out to meet the serene waters of Lake Shikotsu. The combination of the stunning scenery and the luxurious in-room robe made us feel like chaebols, lounging in opulence and shielded from the cool lakeside breeze. As for the dining, the buffet at Mizu no Uta is nothing short of spectacular. Where many buffets struggle to balance quantity and quality, this resort excels at both. Highlights included a live dessert station and a live pizza-making corner, where thin-crust pizzas, surprisingly better than those from Furano’s famed Cheese Factory, were expertly prepared. The spread also featured an incredible assortment of sashimi – the freshest I encountered during my 1.5-week trip across various hotels. The salmon and mackerel, both raw and uniquely marinated in glass jars, were exceptional. The hot dishes maintained the same elevated standard. A simple tomato-based clam spaghetti was transformed by the quality of ingredients, while even the sautéed kailan was enhanced with the addition of Parma ham. Local produce, such as the fresh broccoli used in the cream-based dishes, lent an unmistakable brightness to each bite. The combination of Japanese and Western cuisine was balanced beautifully, with every plate delivering a sense of thoughtful craftsmanship. Of course, no stay at a lakeside resort would be complete without a visit to the onsen bath. While slightly smaller than the one at Lake Akan, the onsen here is far superior in cleanliness and upkeep. Conveniently, the bath is stocked with towels, so there’s no need to carry your own from the room. The experience is further enhanced by a sauna illuminated with soothing blue light, adding a layer of tranquility to the ritual. The open-air onsen is another highlight. For those who appreciate the purity of nature, the bath even features drinkable Lake Shikotsu water, renowned as one of Japan’s top 100 spring waters. This thoughtful touch, coupled with the stunning views, creates an immersive experience that is equal parts restorative and luxurious.

The best hotel on this trip, no doubt about it. The room, environment, food and service are impeccable. I will come back to experience this hotel again. Maybe the activities in the hotel are not rich enough, which can be improved

Room was abit cramped (don't really have space to open our luggages fully while still being able to walk freely). But hotel makes it up with their amenities, decent breakfast, and the women's onsen even had a shampoo bar where you can select your own shampoos (named shampoo and conditioner brands) for showering before the onsen.

What a nice place! Hotel has the free shuttle bus to airport, and the driver even remember the destination (domestics / international) separately. The room and bathtub is nice for this price, but if you want the public bath you need to walk outside the building.

One of the best ryokans I have visited in Hokkaido There are 2x 7 feet bed (very comfy), big projector in the living room, and the in room onsen was spacious and clean! Clean and modern rooms with a smart tv The room was overlooking the snow and unfortunately lake view was blocked by the snow. Both dinner and breakfast were of top notch quality (we have tried many and they're usually very average), every dish was delicious and we were very full and satisfied. There was also a free beer to each guest every night, big selection of black teas in the lounge and free inari sushi (which was btw delicious!!!) Definitely 100%% would recommend to anyone that is looking for a last stop before heading to the airport

We really love to recommend this hotel if you need a place to stay the night before your flight from Chitose. It is convenient to get to the hotel as it is close to Chitose Station. The hotel shuttle bus service to the airport is very convenient. With so much luggage, it is much better than taking the train. The room is compact as usual, but it is clean and nice. The staff can communicate well in English. They were very kind to let us leave some of our luggage at the hotel for four days before our check-in date. The breakfast is also very good. There are two kinds of breakfast they offer: an international breakfast and a traditional Japanese one. We had both, but I think the traditional Japanese one is nicer. The restaurant is decorated in Japanese style and is served by many grandmas. It made us feel like we were eating a meal made by Mom. Unfortunately, we had very little time in the morning, so we could not enjoy our time in the restaurant enough. There is also a public bath on the 2nd floor, but we did not have a chance to use it.

Great service, friendly staff, missed dessert at dinner, staff will purposely take it out for you, we booked a private soup very comfortable, dinner and breakfast were very tasty, lots of variety, excellent view outside the window, the whole family was very satisfied

a conveniently located hotel next to the New Chitose Airport. Free selection of Pillows of various texture and pillow case are possible at the lobby. This is a choice hotel for a night stay in preparation of early flight on the following day. There are lift access to get to the train station. Getting luggage to the train platform was easy. Hotel has free parking and is next to a Seven-Eleven convenient store.