Apartments Chitose

We had the pleasure of staying at Portom International Hokkaido, conveniently located within the New Chitose Airport International Passenger Terminal. Upon arrival, we were warmly greeted by the attentive staff, who offered a refreshing welcome drink, setting a positive tone for our stay. The room was a harmonious blend of modern technology and comfort. Amenities provided were plentiful and of high quality, ensuring a comfortable and convenient stay. One of the standout features of this hotel is its proximity to a variety of shopping and entertainment options within the airport. Overall, Portom International Hokkaido exceeded my expectations in every aspect. Highly recommend this hotel and look forward to my next stay.

From the moment we arrived at Mizu no Uta, Tsuruga Resort at Lake Shikotsu, we were enveloped in an atmosphere of tranquil luxury. Valet parking greeted us, and we were swiftly escorted to a path lined with zen music, setting the tone for a stay where every detail exudes serenity. Upon entering the reception, a majestic wooden carving of an owl, a powerful symbol of protection in Ainu culture, watched over us. In a delightful and intimate touch, we were asked to remove our shoes – a gesture that immediately made the resort feel like a sanctuary. Walking barefoot on soft wooden floors in such a refined environment felt like the ultimate indulgence. Live harp music floated through the air as we were led past a live fireplace, its warm flames inviting guests to roast marshmallows, adding a whimsical, yet homely feel to the elegant surroundings. The staff, attentive yet discreet, escorted us to our room via separate lifts, ensuring our luggage was seamlessly handled. Entering the room, we were struck by its sheer spaciousness. A half-sized fridge, thoughtfully included, perfectly stored all our chilled treats from the road trip. But the true star was the view: an uninterrupted panorama of lush greenery, stretching out to meet the serene waters of Lake Shikotsu. The combination of the stunning scenery and the luxurious in-room robe made us feel like chaebols, lounging in opulence and shielded from the cool lakeside breeze. As for the dining, the buffet at Mizu no Uta is nothing short of spectacular. Where many buffets struggle to balance quantity and quality, this resort excels at both. Highlights included a live dessert station and a live pizza-making corner, where thin-crust pizzas, surprisingly better than those from Furano’s famed Cheese Factory, were expertly prepared. The spread also featured an incredible assortment of sashimi – the freshest I encountered during my 1.5-week trip across various hotels. The salmon and mackerel, both raw and uniquely marinated in glass jars, were exceptional. The hot dishes maintained the same elevated standard. A simple tomato-based clam spaghetti was transformed by the quality of ingredients, while even the sautéed kailan was enhanced with the addition of Parma ham. Local produce, such as the fresh broccoli used in the cream-based dishes, lent an unmistakable brightness to each bite. The combination of Japanese and Western cuisine was balanced beautifully, with every plate delivering a sense of thoughtful craftsmanship. Of course, no stay at a lakeside resort would be complete without a visit to the onsen bath. While slightly smaller than the one at Lake Akan, the onsen here is far superior in cleanliness and upkeep. Conveniently, the bath is stocked with towels, so there’s no need to carry your own from the room. The experience is further enhanced by a sauna illuminated with soothing blue light, adding a layer of tranquility to the ritual. The open-air onsen is another highlight. For those who appreciate the purity of nature, the bath even features drinkable Lake Shikotsu water, renowned as one of Japan’s top 100 spring waters. This thoughtful touch, coupled with the stunning views, creates an immersive experience that is equal parts restorative and luxurious.

The hotel is location about 20 mins away from the airport by driving. It is a shame that they don't provide shuttle service for pick-up or drop off to the airport, nevertheless it is a common sense to expect such service since the hotel has an airline name in it. It takes about 2200 yen to the airport by taxi one trip.

The best hotel on this trip, no doubt about it. The room, environment, food and service are impeccable. I will come back to experience this hotel again. Maybe the activities in the hotel are not rich enough, which can be improved

I have stayed here every time I came to Hokkaido. It is closed to airport with free buss transfer. Room is small. Onsen is probably not real Onsen but that’s not important. Free bicycle rental and convenience cover every thing. Friendly staff and closed to restaurants. Highly recommended

Checking in requires patience as there will be no actual staff to help you. You need to communicate over a tablet and combine with your mobile phone to fill in the info needed. But once you get through the complicated process, the room is well worth the price. It is located well near the Chitose airport and car rental companies. You get three beds and a kitchen to do small cooking if needed.