Hyatt Regency Hotels in Hong Kong

The hotel is conveniently located near MTR, shopping mall / shops. The room is clean and new, with the necessary amenities (from my perspective, except that I was a little surprised that the hotel charged for shower cap). The staff are friendly and approachable, and helped to combine my 2 bookings that I need not change room during my stay as my booking was made through 2 different channels. The lady who handled my check in was very pleasant and patient. Last but not least, rates offered through Trip.com were very reasonable and competitive. It has been a very pleasant experience overall.

Lovely hotel which exceeded my expectations. I stayed in a Club room and the room was big and comfortable, with a nice view of the mountains. No noise from other rooms. The toiletries were especially nice and the filtered water machine was a great addition to the room. Pool area is quiet, clean and surrounded by greenery. The staff were friendly and helpful, especially Rainie on Reception, Tommy at the pool and Godfrey in Club Lounge. Great selection of food and drinks in the evening and all the waiting staff were very attentative. I would stay again. Thank you!