The Mercury

Ulasan The Mercury

The Mercury

23 Mercury Street, Tin Hau, Wan Chai District, Hong Kong, ChinaLihat Detail Hotel
The Mercury
The MercuryThe MercuryThe Mercury
Temukan Hotel Terbaik di ${{cityName}}
Kami Samakan Harga
1 malam

Ulasan Tamu

8.4/10
Very Good
153 ulasan
Ulasan terverifikasi
Location8.7
Amenities8.1
Service8.6
Cleanliness8.3
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All reviews(153)
Positive reviews(134)
Reviews with photos/video(38)
Awesome rooms(50)
Awesome stay(42)
Large rooms(19)
Easy to get around(19)
Close to metro(10)
Perfect for business trips(6)
Strange smell in room(6)
Convenient for shopping(5)
Negative reviews(19)
Amber S H
City Suite
Menginap di Mar 2025
Couples
14 ulasan
10.0/10
Outstanding
Diposting pada 13 Apr 2025
What a gem this place is. Good size rooms and very good storage. Clean, quiet, and comfortable beds. Free laundry machines is a huge plus. The location is 5 minute walk from the harbour and access to transit. The staff was very helpful in booking a taxi and even lending us umbrellas. Highly recommend. One suggestion is if they could provide a few basic dishes and utensils, it would be even better.
Tanggapan dari Properti: Dear Guest Thank you for your review. It is truly appreciated. We are glad to learn that you had an enjoyable stay with us. We look forward to welcoming you back to The Mercury very soon. Warmest Regards The Mercury CS team
antc
City Suite
Menginap di Des 2024
Solo travelers
4 ulasan
9.5/10
Amazing
Diposting pada 13 Jan 2025
Wonderful rooms and the reception is very helpful! Excellent location.
Tanggapan dari Properti: Dear Guest Thank you for your review. It is truly appreciated. We are glad to learn that you had an enjoyable stay with us. We look forward to welcoming you back to The Mercury very soon. Warmest Regards The Mercury CS team
Guest User
City Suite
Menginap di Mar 2025
Business travelers
3 ulasan
10.0/10
Outstanding
Diposting pada 25 Apr 2025
Excellent hotel in a good location. Friendly and professional staff especially Alan and Jason. Easy check in and check out. The room was clean and spacious.
Tanggapan dari Properti: Dear Guest Thank you for your review. It is truly appreciated. We are glad to learn that you had an enjoyable stay with us. We look forward to welcoming you back to The Mercury very soon. Warmest Regards The Mercury CS team
Onion Rings
Queen Suite
Menginap di Mar 2025
Couples
9 ulasan
10.0/10
Outstanding
Diposting pada 13 Apr 2025
Total gem. Location is fantastic; close to subway and a plethora of eateries. Less than a 10 minute walk to causeway bay. The room was impeccably clean. Simple gym and free laundry room are on same floor as reception. This large of a room is rare in Hong Kong. We liked going out to explore but also enjoyed hanging out in our room. We even had enough space to host an evening with friends. Tip: since this is a serviced apartment, shampoo and body wash are supplied but you will need to pick up your own water and hand soap. There is a shopping store right downstairs. We would 100% stay here again and highly recommend it. ⭐️⭐️⭐️⭐️⭐️
Tanggapan dari Properti: Dear Guest Thank you for your review. It is truly appreciated. We are glad to learn that you had an enjoyable stay with us. We look forward to welcoming you back to The Mercury very soon. Warmest Regards The Mercury CS team
Brigette Barrientos
Park Suite
Menginap di Mar 2025
Couples
1 ulasan
10.0/10
Outstanding
Diposting pada 6 Apr 2025
The Mercury is in a very good location - plenty of restaurants, convenience store and close to MTR station, about 5 mins walk. The room is spacious but the bed could be bigger (my husband is 6’2 and he struggled to sleep as the bed was too small for him.
Tanggapan dari Properti: Dear Guest Thank you for your review. It is truly appreciated. We are glad to learn that you had an enjoyable stay with us. We look forward to welcoming you back to The Mercury very soon. Warmest Regards The Mercury CS team
貓豬戰隊
Park Suite
Menginap di Jan 2025
Family
13 ulasan
9.5/10
Amazing
Diposting pada 9 Feb 2025
Good location with lots of shops downstairs. The environment is nice. I believe it is good for both short and long stay
Tanggapan dari Properti: Dear Guest Thank you for taking time to review your stay and please accept our apology for the areas that we did not meet your expectations. I have already reviewed the issues with concerned departments for improvement. Thank you for your patronage and we look forward having another chance to welcome you again. Warmest Regards The Mercury CS team
Guest User
Park Suite
Menginap di Des 2024
Couples
1 ulasan
7.0/10
Diposting pada 3 Feb 2025
Location was great. Service was satisfactory. Like the other comments said, there is a terrible smell coming from the treatment centre next door. If not for that and the lack of amenities then it would have been better.
Tanggapan dari Properti: Dear Guest Thank you for taking time to review your stay and please accept our apology for the areas that we did not meet your expectations. I have already reviewed the issues with concerned departments for improvement. Thank you for your patronage and we look forward having another chance to welcome you again. Warmest Regards The Mercury CS team
Guest User
Park Suite
Menginap di Des 2024
Solo travelers
64 ulasan
8.0/10
Very Good
Diposting pada 12 Jan 2025
conveniently located, many restaurants nearby, recommended for longer stay, the aircon is rather noisy
Tanggapan dari Properti: Dear Guest Thank you for taking time to review your stay and please accept our apology for the areas that we did not meet your expectations. I have already reviewed the issues with concerned departments for improvement. Thank you for your patronage and we look forward having another chance to welcome you again. Warmest Regards The Mercury CS team
ydhdhdhd
Queen Suite
Menginap di Jul 2024
Other
8 ulasan
9.0/10
Great
Diposting pada 29 Agt 2024
good room，It's a good experience good room，It's a good experience
Tanggapan dari Properti: Dear Guest Thank you for your review. It is truly appreciated. We are glad to learn that you had an enjoyable stay with us. We look forward to welcoming you back to The Mercury very soon. Warmest Regards Alan Leung Apartment Manager
Guest User
City Suite
Menginap di Jun 2024
Business travelers
1 ulasan
10.0/10
Outstanding
Diposting pada 12 Jul 2024
i have stayed in Hong Kong since 2018 and most of time i stayed in Hotel or Serviced Apartment. it was my first time staying in the Mercury Hotel and i only planned to stay few days and look for other places to stay. However, i dont think I can find anything better then this place in terms of size, price, cleaness, comforts and privacy. you will be amazed by the size of the room and how well they are maintained. Staffs are overall very friendly and they are 24 hours available. Especially there is one memeber of management staff name Alan and he handles all the matter with a good attitude and always willing to help. there are washing and dryers and you can use them 24/7 Internet : Very fasst. all the rooms have 2 tvs. i confidently recommand the Mercury
Tanggapan dari Properti: Dear Guest Thank you for your review. It is truly appreciated. We are glad to learn that you had an enjoyable stay with us. We look forward to welcoming you back to The Mercury very soon. Warmest Regards Alan Leung Apartment Manager
Guest User
Park Suite
Menginap di Nov 2024
Couples
1 ulasan
8.0/10
Very Good
Diposting pada 30 Des 2024
We stayed for 14 nights at the Mercury. When compared to regular hotel rooms, the apartment we got was more spacious for our longer stay. The facility wasn't the newest but it was definitely worth the price we paid. There was also a small laundry room with 3 washing machines and 3 drying machines which could be used free of charge. This came to be a nice surprise. Overall I'm happy with my stay.
Tanggapan dari Properti: Dear Guest Thank you for your review. It is truly appreciated. We are glad to learn that you had an enjoyable stay with us. We look forward to welcoming you back to The Mercury very soon. Warmest Regards The Mercury CS team
Guest User
Park Suite
Menginap di Mar 2025
Family
3 ulasan
10.0/10
Outstanding
Diposting pada 17 Apr 2025
I am so glad that free laundry was available during our stay.
Tanggapan dari Properti: Dear guests, thank you very much for your encouragement and appreciation. Your valuable comments will become the driving force for the hotel team, enabling us to continue to improve and maintain high-quality services. We look forward to your visit again. Sincerely, Hotel Duty Manager
Chan
Queen Suite
Menginap di Okt 2024
Business travelers
3 ulasan
4.5/10
Diposting pada 26 Nov 2024
It’s quite rundown but it is a convenient location. Spacious room but furnitures and room conditions need urgent upgrades (multiple stinks on chairs). It does offer free self service washing and drying machines but I could never get clothes dried and you will get your clothes randomly taken out as there are always tenants who maybe in such a rush to get their clothes cleaned and dried. If you are not renting for months, you will likely be given rooms on very low floors without any views or … natural lights. So your curtains will always be down. And even if they do offer a portable stove, there is no utensils, not even glasses and forks. They do allow me to cancel my second part of trip for free and I appreciate it.
Tanggapan dari Properti: Dear Guest Thank you for taking time to review your stay and please accept our apology for the areas that we did not meet your expectations. I have already reviewed the issues with concerned departments for improvement. Thank you for your patronage and we look forward having another chance to welcome you again. Warmest Regards Alan Leung Apartment Manager
TRAN TIMOTHY CUONG
City Suite
Menginap di Okt 2024
Business travelers
1 ulasan
4.5/10
Diposting pada 9 Nov 2024
Facility like a 3 stars. Service is bad. I stayed 5 nights but they are not allowed me for a late check out at 1PM on the last day.
Tanggapan dari Properti: Dear Guest,Thank you for taking time to review your stay and please accept our apology for the areas that we did not meet your expectations. On your check-out day, Our hotel related room type and higher level room type are all sold out. However, we still agreed your check out time postpone to 12:30pm and general check out time should be 11:00am,Thank you for your patronage and we look forward having another chance to welcome you again. Warmest Regards Customer Service team
Guest User
Queen Suite
Menginap di Okt 2024
Couples
1 ulasan
3.0/10
Diposting pada 4 Nov 2024
Absolutely trash at this price point.  Assigned room 2202 which would assume fit my request for a high floor and/or balcony unit as we were staying there to asses if it would be suitable for our long term stay plan. Was looking for a nice serviced apartment for the next year or so. Wanted a nice view as you see in the images or a terrace. Then we were assigned to 602. Which was like what I’d assume many of their floors are…just utter blah.  Dark, poor lighting layout, dimmer on one random pendant lamp, egregious cool white blue light at the sink. Horrible light in bedroom too.  Had a Queen Suite. This will be shocking…there is no queen bed in the bedroom! And this is not a suite layout. Just a standard 1 bedroom unit. With a much smaller that advertised full bed.  Pillows were trash too. Absolutely zero support. Could have pilled up dirty laundry to make a better pillow. Of and did I mention how piss poor the lighting was?  Bathroom was ehh. Towels were cheap junk from like Japan Home Centre discount bin.  TV are old and sound was really bad. Cannot airplay anything. 720P or 1080P at best.  The kitchen is an absolute waste of space. There’s no ventilation to cook near. No cooktop. Just a sink and microwave with a dozen empty drawers. Not a single plate, cup, bowl, knife, fork, or spoon to use in this unit. No water bottles or filter. (No cups) Low ceilings  Air con is sheared with bedroom. So don’t expect to have a well controlled bedroom temperature.  Couch sucks. No throw pillows.  View is trashy ally/street and then just overlooking in to other units from there (hence why I wanted a high floor. Their excuse was infuriating.  And apparently there was supposed to be a phone in the unit somewhere. And they had the audacity to accuse me of steeling it!!!! Don’t bother with this Savills property. They are a corporation that has no clue what they are doing. Spend your money on something nicer.  Oh and the housekeeping staff don’t seem to respect the “do not disturb” door hanger and they were willing to come right in while me and my gf were asleep.
Tanggapan dari Properti: Dear Guest Thank you for taking time to review your stay and please accept our apology for the areas that we did not meet your expectations. I have already reviewed the issues with concerned departments for improvement. Thank you for your patronage and we look forward having another chance to welcome you again. Warmest Regards Alan Leung Apartment Manager