ibis Hong Kong Central and Sheung Wan Hotel Reviews
ibis Hong Kong Central and Sheung Wan Hotel
No.28 Des Voeux Road West, Sheung Wan, Central and Western District, Hong Kong, ChinaView Hotel Details
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Guest Reviews of ibis Hong Kong Central and Sheung Wan Hotel
8.6/10
Very Good
2511 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.8
Amenities8.2
Service8.7
Cleanliness8.7
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All reviews(2511)
Positive reviews(2352)
Reviews with photos/video(628)
Easy to get around(291)
Convenient location(289)
Nice sea view(265)
Close to metro(84)
Friendly front desk staff(57)
Tasty food(33)
Average towels(21)
Perfect for business trips(19)
Negative reviews(159)
AlexLomnasan
Standard Twin City View Room
Stayed in Apr 2025
Couples
4 review
9.0/10
Great
Posted on May 14, 2025
A bit outdated but good for the price
Location is also good
Shower was a little small
If you get a harbor room, the view is amazing (got the regular room, but they gave us a free room upgrade)
If you need coffee on the go, there is a starbucks downstairs in the lobby.
Wizl
Standard Queen Harbour View
Stayed in Mar 2025
Couples
2 review
9.5/10
Amazing
Posted on May 3, 2025
The location is excellent, just a 5-minute walk to the bus stop for the airport and 10 minutes to the Star Ferry and also to the port for Macau. The view of the harbor is beautiful. The rooms are small, but that's fine. The breakfasts are quite good. I recommend it!
Guest User
Standard Queen Harbour View
Stayed in Apr 2025
Solo travelers
1 review
9.5/10
Amazing
Posted on May 15, 2025
Very good location, nice views. Breakfast was satisfactory. š
Jessie1234
Standard Queen Harbour View
Stayed in Jan 2025
Couples
19 review
8.0/10
Very Good
Posted on Feb 7, 2025
Want to start by saying this is the best view from a hotel Iāve ever hadāgenuinely incredible. The location is fine, about a 15 minute walk to central and 10 minutes from Sheung Wan metro stop. Few nice cafes and bars around too. The room is a decent size (especially for HK) so good value for money. A few things need improving:
1. The drain really smells after the toilets flushed and the shower or sink is used.
2. Bed is quite hard, recommend the mattress topper they provide. Much better.
3. The smoke detector is right above the bed and blinks throughout the night, can be quite annoying so bring an eye mask.
4. The key cards sometimes donāt work in the elevator to go up.
Good value for money though!
Juan Manuel
Standard Queen City View Room
Stayed in Mar 2025
Couples
11 review
10.0/10
Outstanding
Posted on Apr 15, 2025
Good location. Nice staff. Clean and average room space
Guest User
Standard Queen Harbour View
Stayed in Dec 2024
Couples
4 review
8.0/10
Very Good
Posted on Jan 24, 2025
The location of the hotel is not close to MTR station. We took about 10 min walk to Sheung Wan MTR station. The door of the bathroom was very noisy and we called the front desk to arrange to fix it on day 1. However, it was not fixed. I called on day 2 and the problem was resolved.
Guest User
Standard Queen City View Room
Stayed in Apr 2025
Family
2 review
8.5/10
Very Good
Posted on May 17, 2025
It is really continent as the airport bus is only a 3-5 min walk from this hotel!! It is kinda budget so u kinda get what u pay for but itās not bad .
Guest User
Standard Queen Harbour View
Stayed in Oct 2024
Couples
11 review
8.0/10
Very Good
Posted on Nov 10, 2024
Requested for a high floor room and got one at 28th floor. The harbour view is blocked by another building infront, but still get a nice harbour view. Not the cleanest room I stayed at, but overall still ok.
Victor_V
Standard Queen City View Room
Stayed in Apr 2025
Solo travelers
3 review
10.0/10
Outstanding
Posted on May 14, 2025
Great lower budget hotel, clean and quiet, amazing staff and very convenient localisation
James David Warren
Standard Queen City View Room
Stayed in Feb 2025
Solo travelers
7 review
9.5/10
Amazing
Posted on Apr 2, 2025
Iām a repeat client, this is usually where I stay. It seemed busier this time with queues for the elevator. I asked to pay for an upgrade and the front desk just said it was not possible. Itās a little difficult to believe because I wasnāt checking out until midweek. No flexibility, no creativity, just abrupt customer service.
aleksa77
Standard Queen City View Room
Stayed in Apr 2025
Couples
12 review
10.0/10
Outstanding
Posted on May 18, 2025
Magnificent views and also quiet time for resting in the best position hotel in HK
Guest User
Standard Queen City View Room
Stayed in Mar 2025
Business travelers
1 review
10.0/10
Outstanding
Posted on Apr 16, 2025
The hotel is great and the location is perfect, next to the subway station (about 10 minutes).
Nelson Lui
Standard Queen City View Room
Stayed in Feb 2025
Business travelers
28 review
4.5/10
Posted on Mar 20, 2025
Everything is just "average". Consider the pricing and location, it is okay to stay for short trip.
Response from Property: Dear guest,Thank you for your rating and satisfaction with our pricing and location.At ibis we offer an economic product with the best service at the best price. We usually receive positive comments on our convenient location, harbour view from the room, efficient service and more, however we regret that this was not your impression and offer our apologies. May I suggest you book a Harbour View Room which faces Hong Kongās iconic Victoria Harbour next time for a more relaxed stay.Thank you again for your feedback. We look forward to serving you again in the future.Kind Regards,Jennifer SiuHotel Operations Manager
Kayen Gen
Standard Queen City View Room
Stayed in Oct 2024
Family
9 review
7.5/10
Posted on Nov 7, 2024
Itās a bit far from mate station. But the service was great and
Susan
Standard Queen City View Room
Stayed in Feb 2025
Solo travelers
4 review
7.5/10
Posted on Mar 11, 2025
Very convenient location, easy access to anywhere by public transportation or by taxi. Walking distance to central for restaurants, cafe or bar.