Kimpton Tsim Sha Tsui Hong Kong

剛開業一週入住的，定的東面海景，最後加了900多升級的。大可不必花這個錢！當你知道別人是免費升級的時候，就很氣！ 辦理入住花了半小時，説運通卡不能用。連信應卡的網絡都有問題，最後付了現金！得虧有帶現金。刷卡的時候記得核對金額，我發現前台還給我多扣了。 房間裏面沒有礦泉水，要自己去接。提供的不銹鋼杯，杯蓋上還都是灰。

入住前Rachel就加了微信，服務熱情周到又有耐心，特別感謝Rachel美女。建議第一次去香港的可以考慮入住這裏，地理位置不錯，交通也便利，就在地鐵口邊，酒店服務也是超級的熱情，樓頂的游泳池很喜歡下次來入住一定帶上泳衣。房間正對着維多利亞港，在房間裏就能看到夜景，下樓就是K11,步行10多分鐘就是海港城，酒店風格也是我喜歡的，下次還來！

The service at the bar during happy hour was not bad but the front desk did not do anything once complained that the creamer in the room is not fresh and it was a disappointment The view from the room is beautiful but the shower head water was not strong enough. The floor in the room was not clean enough and the water refilling bottle is a bit challenging even though is innovative Swimming pool staff is really doing their job recommended. Overall hotel experience is 3 out of 5

Wow. Great hotel. It's totally new. Everything is new, young and stylish. The pool on the roof is amazing with great view. We stayed a couple plus two kids in the two double beds room and it was great and comfortable. We had an amazing view of the city and the see from the room. Great stuff. Very helpful.

A 5-star hotel which is awfully overrated. Higher service level would be expected with HKD8k suite or should be charged less with those service. 1. Staff is polite but not attentive at least not a 5-star hotel level. 2. A newly-opened hotel with black dirts floating in bath tub. 3. Requested kid amenities during booking. Nothing was arranged. Need to request again. 4. Finding bin is kind of treasure hunt. Hidden in drawer. 5. Suite size room with only one box of tissue available. surprise. 6. Men razor is not available while it is a very common amenity. My first n my last time to stay.

Privacy nightmare! The biggest issue was with our initial room. From two different corners of the adjacent building, other guests had a direct view into our entire room, specifically the bed and the bathtub. We felt constantly exposed. The staff did relocate us, which we appreciated, but we were shocked to see they immediately put another couple in that same room, knowing the privacy issue was unresolved. The shower in both rooms did not seal, causing water to leak all over the bathroom floor every time we showered. We notified the staff, but the issue was not fixed. The toilet area provided no actual privacy if you travel with family. The adaptor provided did not fit into the wall plug.