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Ulasan terverifikasi
Lokasi4.7
Fasilitas4.7
Layanan4.7
Kebersihan4.7
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Esteves Castro’s Family
Kamar Twin DoubleTree
Menginap di Jul 2024
Keluarga
6 ulasan
5.0/5
Fantastis
Diposting pada 31 Agt 2024
The hotel is simply amazing! It’s really 5 stars Hotel ⭐️⭐️⭐️⭐️⭐️ The managers Kelvin and Ivan are a very polite person. At the restaurant, David, May, the manager Leo, and all the staffs are impeccable. The room is clean, new, good smells, perfect cleaning in all the hotel. Our family are so happy with the treatment. Breakfast delicious and also dinner buffet with so fresh meat and all. We extended 2 days more just because of all the things and the people kindness that the Hotel can offer. We gonna be back in this Hotel for sure and indicate all our friends. Thank you all for everything and perfect treatment.
Terjemahkan
6/9
Tanggapan dari Properti: Dear guest, Thank you very much for visiting DoubleTree by Hilton Heyuan and sharing your delightful staying experience with us. We sincerely thank you for your appreciation of hotel environment, DoubleTree is dedicated to provide you the personalized service that exceeds your expectations. We do look forward to your next visit to DoubleTree by Hilton Heyuan. Thank you once again for your support. with Best Regards.
Tamu
Kamar Superior Deluxe Double
Menginap di Apr 2024
Pasangan
14 ulasan
5.0/5
Fantastis
Diposting pada 13 Jun 2024
Nice concierge service , the room size is spacious , with a bath tub facing the spectacular city view. Will definitely come again
Terjemahkan
Tanggapan dari Properti: Dear guest, Thank you very much for taking time to give us such detailed feedback. Your compliments about the facilities and service we provided are appreciated. We look forward to your next stay with us and thanks again for the comments. Yours sincerely.
Pengguna Anonim
DoubleTree King Room
Menginap di Jun 2024
Bisnis
1 ulasan
5.0/5
Fantastis
Diposting pada 19 Jul 2024
Kelvin introduced the hotel's facilities and time, which was very helpful to me. Lulu and Amy were also very lovely!
Terjemahkan
Tanggapan dari Properti: Dear guest, Thank you very much for taking time to give us such detailed feedback. Your compliments about the facilities and service we provided are appreciated. We look forward to your next stay with us and thanks again for the comments. Yours sincerely.
Tamu
DoubleTree King Room
Menginap di Nov 2024
Pasangan
1 ulasan
5.0/5
Fantastis
Diposting pada 3 Jan 2025
Very good but the room was a bit warm
Terjemahkan
Tanggapan dari Properti: Dear guest, Thank you very much for taking time to give us such detailed feedback. Your compliments about the facilities and service we provided are appreciated. We look forward to your next stay with us and thanks again for the comments. Yours sincerely.
Lee Xiao long
DoubleTree King Room
Menginap di Jun 2024
Keluarga
14 ulasan
5.0/5
Fantastis
Diposting pada 22 Jul 2024
Was perfect like always
Terjemahkan
Tanggapan dari Properti: Dear guest, Thank you very much for taking time to give us feedback. Your compliments about the facilities and service we provided are appreciated. We look forward to your next stay with us and thanks again for the comments. Yours sincerely.
Yudjej
Kamar Twin DoubleTree
Menginap di Apr 2023
Keluarga
12 ulasan
4.7/5
Menakjubkan
Diposting pada 29 Mei 2023
there was smoking smell inside the room despite we rested a non-smoking room. the reception staff changed another room for us which was ok. room size was big and the hotel can maintain its standard. there are many eateries nearby. hotel guests get special discount (up to 50%) for body massage on the 1st floor and reception is on the 2nd floor.
overall happy stay.
Terjemahkan
Tanggapan dari Properti: Dear guest, Thank you very much for visiting Doubletree by Hilton Heyuan and sharing your delightful stay experience with us. Doubletree by Hilton Heyuan is dedicated to provide you the personalized service that exceeds your expectations. We do look forward to your next visit to Doubletree. Thank you once again for your support. With best regards.
PIERRE PAUL THIERRY
DoubleTree King Room
Menginap di Des 2022
Pasangan
31 ulasan
4.7/5
Menakjubkan
Diposting pada 4 Jan 2023
Clean room. Very good breakfast. The bathroom amenities are a bit dated. Well located. Advice: prior to booking, ask the hotel whether the hot springs are open or not.
Terjemahkan
Tanggapan dari Properti: Dear guests, welcome to stay at Doubletree by Hilton heyuan Hotel and give it five stars' praise. The hotel has 427 spacious and comfortable rooms and suites with an area of 46-300 square meters and our "dream is always here ™” Sleep experience. Thank you for your recognition of the hotel and your satisfaction with the buffet breakfast. Your satisfaction is our greatest encouragement. After learning about the bathroom facilities you mentioned, we will strengthen the improvement and maintenance of the hotel's equipment and facilities. We hope that you can continue to pay attention to the Heyuan Huijing Hilton Doubletree Hotel in the future, and tell us more about your feelings and experiences when staying in the future. We sincerely look forward to your coming again!
Tamu
DoubleTree King Room
Menginap di Apr 2024
Keluarga
1 ulasan
5.0/5
Fantastis
Diposting pada 4 Mei 2024
nice nice nice
Terjemahkan
Tanggapan dari Properti: Dear guest, Thank you very much for visiting DoubleTree by Hilton Heyuan and sharing your delightful stay experience with us.DoubleTree is dedicated to provide you the personalized service that exceeds your expectations. If you have any questions or assistance during your stay, you can call "0" to contact our guest service center, with the team and immediate action has been done to improve the service details. Thank you once again for your support.We wish you a nice day
Tamu
Deluxe King Room
Menginap di Jun 2024
Pasangan
1 ulasan
5.0/5
Fantastis
Diposting pada 15 Jul 2024
very good
Terjemahkan
Tanggapan dari Properti: Dear guest, Thank you very much for taking time to give us feedback. Your compliments about the facilities and service we provided are appreciated. We look forward to your next stay with us and thanks again for the comments. Yours sincerely.
DorotaGZ
DoubleTree King Room
Menginap di Jul 2022
Pasangan
25 ulasan
4.5/5
Sangat Baik
Diposting pada 13 Agt 2022
Big room, great breakfast (served until 11 on the weekends), nice staff, relatively cheap spa. Pity that the outdoor swimming pool was only open from 4:30 pm
Terjemahkan
Tanggapan dari Properti: Dear guest, Thank you very much for visiting DoubleTree by Hilton Heyuan and sharing your delightful stay experience with us. We sincerely thank you for your appreciation of hotel environment and service. DoubleTree by Hilton Heyuan is dedicated to provide you the personalized service that exceeds your expectations. Because of the high outdoor temperature and for the safety of our guests, the outdoor pool is open at 4:30. We do look forward to your next visit to Heyuan. Thank you once again for your support. With best regards.
Tamu
DoubleTree King Room
Menginap di Des 2021
Sendiri
67 ulasan
5.0/5
Fantastis
Diposting pada 24 Apr 2022
Chose the hotel because of the location, close to a park, the river and shopping centre and because of the facilities with excellent breakfast, swimming pool and hot spring.
Hot spring is expensive and became overpriced at the holiday. The pool then closed for the holiday too! Restaurant served great food but was only open at the weekend. Coffee bar in the lounge also overpriced and very slow service. They were very helpful in changing the room which was too hot and the air conditioning doesn't work in winter.
Terjemahkan
Tanggapan dari Properti: Dear Guest, A warm greeting from Doubletree by hilton Heyuan, Thank you for taking your precious time in sharing your comment with us. We writing to express my sincere apologies for the experience you encountered during your stay with us. sorry that the experience was not up to your expectations especially in various area such as Services and Facilities, etc. should your travel bring you back to Heyuan, We are would love for you to stay with us again and experience the true spirit of Doubletree by hilton Heyuan.
Tamu
Kamar Twin DoubleTree
Menginap di Jun 2022
Bisnis
3 ulasan
5.0/5
Fantastis
Diposting pada 2 Jul 2022
Leis .very good service
Terjemahkan
Tanggapan dari Properti: Dear guest, Thank you very much for visiting Doubletree by Hilton Heyuan and sharing your delightful stay experience with us.Doubletree by Hilton Heyuan is dedicated to provide you the personalized service that exceeds your expectations. Thank you once again for your support. We wish you a nice day.
Tamu
Kamar Twin DoubleTree
Menginap di Mei 2022
Keluarga
22 ulasan
5.0/5
Fantastis
Diposting pada 25 Jun 2022
good,nice hotel
Terjemahkan
Tanggapan dari Properti: Dear guest, Thank you very much for visiting Doubletree by hilton Heyuan and sharing your delightful stay experience with us.Doubletree by hilton Heyuan is dedicated to provide you the personalized service that exceeds your expectations. Thank you once again for your support. We wish you a nice day.
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kamar king size deluxe seru dinosaurus (tempat tidur double)