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Ulasan Tamu tentang Hotel Gótico
8.5/10
Luar Biasa
115 ulasan
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Ulasan terverifikasi
Lokasi8.6
Fasilitas8.3
Layanan8.5
Kebersihan8.7
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Semua ulasan(115)
Ulasan positif(13)
Ulasan dengan foto/video(2)
Lokasi strategis(7)
Pengalaman menginap terbaik!(6)
Buruk(2)
Tamu
Double atau Twin Room
Check-in Des 2024
Pasangan
2 ulasan
10.0/10
Fantastis
Diposting pada 12 Jan 2025
Very easy to find and well located in the heart of the gothic quarter. Rooms were clean and tidy. Service was excellent. Would definitely stay again
Terjemahkan
Tanggapan dari Properti: Dear guest,We sincerely appreciate your kind words about our location, cleanliness, and service. We are pleased to know that you had a positive experience and we look forward to welcoming you back on your next visit.Best regards, Anna R. Customer Service
Tamu
Double atau Twin Room
Check-in Feb 2025
Pasangan
1 ulasan
10.0/10
Fantastis
Diposting pada 21 Mar 2025
Great experience very friendly staff food was excellent a great location
Terjemahkan
Tanggapan dari Properti: Dear Guest, Thank you for your kind words regarding your recent stay at Hotel Gótico. We are delighted to hear that you enjoyed our friendly staff, excellent food, and prime location. We look forward to welcoming you back in the future! Best regards, Anna R. Customer Service.
Hannah Theresa
Double atau Twin Room
Check-in Apr 2024
Pasangan
1 ulasan
6.5/10
Diposting pada 19 Mei 2024
Highlights: Great breakfast, awesome location.
Lowlights: 1) Lost money in the hotel. We left some local currency which was taken when we had the room cleaned. 2) We paid for the breakfast option in cash, forgot to get a receipt, the following day the guys at the front desk said there were no records of the payment nor the additional breakfast. They eventually conceded but you can’t help but think the guys we initially paid cash to pocketed the money.
Terjemahkan
Tanggapan dari Properti: Dear Hannah Theresa, we appreciate your positive comments about our excellent breakfast and superb location. We sincerely regret hearing about the confusion incidents regarding the breakfast payment. When you informed us of your room number, it was a different one, and the charge was applied to another reservation. However, once the error was detected, our reception colleagues rectified it. As you will understand, no one in our organization ever "pockets" customers' money. At no point did anyone inform us of anything missing from your room. We have verified with the cleaning staff, and no one entered it. Additionally, we kindly remind our guests to always request and keep receipts for any transactions to avoid misunderstandings. Anna R. Customer Service.
Tamu
Double atau Twin Room
Check-in Agt 2022
Sendiri
1 ulasan
9.5/10
Menakjubkan
Diposting pada 23 Sep 2022
The hotel is in an excellent location within the Gothic quarter from which it is very easy to get about the city. Staff were very helpful, hotel was clean and tidy and the breakfast was good. Would recommend.
Terjemahkan
Tamu
Double atau Twin Room
Check-in Sep 2022
Sendiri
1 ulasan
10.0/10
Fantastis
Diposting pada 7 Okt 2022
Great location. Very nice hotel. Friendly staff would definitely stay there again
Terjemahkan
Tamu
Double atau Twin Room
Check-in Jun 2022
Bepergian dengan teman
1 ulasan
9.0/10
Sangat Baik
Diposting pada 29 Jul 2022
Great rooms and bathrooms. Safe in closet and fridge. Comfy beds. Most rooms with inner limited view. Good AC. Nice towels and linen. Very good breakfast. No amenities like pool or other. 24 hs front desk assistance very keen to help with an early or late check in/out
Terjemahkan
Joseph Evan
Double atau Twin Room
Check-in Jun 2022
Bepergian dengan teman
10 ulasan
9.5/10
Menakjubkan
Diposting pada 14 Jul 2022
Located in 5e middle of the gothic quarter and right next to a train stop making it really easy to get around. Hotel was small but clean and comfortable. Staff was good.
Terjemahkan
Tamu
Double atau Twin Room
Check-in Apr 2022
Pasangan
1 ulasan
10.0/10
Fantastis
Diposting pada 31 Mei 2022
The location was sublime. Couldn’t have asked for a better spot. We considered not doing the breakfast but we ended up doing it. 10/10 would recommend. Immaculate spread. Would definitely stay here again.
Terjemahkan
Andrey
Double atau Twin Room
Check-in Mei 2024
Pasangan
12 ulasan
9.0/10
Sangat Baik
Diposting pada 29 Jun 2024
Все было хорошо, завтраки на уровне, в номерах чисто. Единственно - шел ремонт дороги и были проблемы с доступностью такси.
Terjemahkan
Tanggapan dari Properti: Уважаемый Андрес,Мы благодарим Вас за положительный отзыв! Мы рады узнать, что Ваше пребывание в целом было приятным. Мы сожалеем о временных неудобствах, связанных с работами на улице. Мы надеемся видеть Вас снова в отеле Готическом.С уважением, Анна Р. Служба поддержки клиентов.
Хороший отель с удобным местом расположения. Единственное, в номере который выходит на улицу шумно, если просыпаетесь от каждого шороха, то отель не для вас.
Terjemahkan
Tamu
Double atau Twin Room
Check-in Jun 2022
Sendiri
2 ulasan
10.0/10
Fantastis
Diposting pada 31 Jul 2022
Me gustó mucho este hotel, lo único q mejoraría es el desayuno