lusencloudhouse

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lusencloudhouse

Bavaria Manor, Yuancheng District, Heyuan, Guangdong, ChinaLihat Detail Hotel
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Kami Samakan Harga
1 malam

Ulasan Tamu tentang lusencloudhouse

9/10
Good
926 ulasan
Ulasan terverifikasi
Location9.2
Amenities8.8
Service9.1
Cleanliness9.1
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All reviews(926)
Positive reviews(885)
Reviews with photos/video(324)
Loved the view(103)
Friendly front desk staff(76)
Well decorated(72)
Well designed(64)
Relaxing hot springs(59)
Perfect for kids(50)
Amazing natural light(33)
Has facilities for children(7)
Negative reviews(41)
Lavender Satin
Hot Spring Suite - 1-Bedroom, Garden-View (Double Bed)
Check-in Jan 2025
Couples
15 ulasan
7.5/10
Diposting pada 4 Feb 2025
Room hotspring is only available between 1830 to 2000 hrs, morning service should be provided.
Tanggapan dari Properti: 非常感謝親親的評價,巴伐利亞莊園有多項室內外的娛樂康養活動,國葯温泉、黑森林樂園、福源寺祈福、花海賞花,萌寵樂園、無論您是親近自然還是體驗冰火温泉世界,都讓大人和小朋友都有一方屬於自己的天地.有時幸福衹是一種感覺,衹要用心感受,它時刻縈繞在我們身邊,記憶中的很多東西,因為幸福的感覺,時間再久,心境依然不變。享受生活,分享喜悦,感謝您對我們的喜愛,因為有您,我們是幸福的!感謝您和您的朋友家人們一直以來的支持,祝您新春吉祥 萬事勝意。
Alanyau
Hot Spring Suite - 2-Room (2 Beds) (1 Living Room)
Check-in Jul 2022
Family
2 ulasan
4.0/10
Diposting pada 27 Agt 2022
Not clean
Tanggapan dari Properti: 感謝您選擇我們酒店,多想讓您在入住期間感受到超預期服務,可能酒店沒能達到您預期的滿意度,我們更想用心為您提供更好的服務,來彌補您心裏的落差。願能得到您的理解,期待您的再次光臨!
Gerongzhi
Hot Spring Suite - 2-Room (3 Beds) (1 Living Room)
Check-in Sep 2024
Family
33 ulasan
10.0/10
Outstanding
Diposting pada 5 Okt 2024
Very satisfied, the service is great and the attitude is also very good. I couldn't find it when I first arrived. The store patiently guided us. After we arrived, he showed us the room and recommended a more suitable room type. He also gave us a breakfast coupon for the child. The room is also good, clean and hygienic.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Thank you very much for your stay and appreciation! The Deers are excited to bring you a great time on your outing. Each of our suites has a spacious living room and a balcony with a pleasant view. The room has been specially replaced with Dream Lily's zero-pressure mattress, hoping to give everyone a more comfortable stay. Your appreciation is our greatest encouragement and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Xiaoxiaoliuliu
Hot Spring Suite - 1-Bedroom (2 Beds)
Check-in Agt 2024
Family
6 ulasan
10.0/10
Outstanding
Diposting pada 23 Sep 2024
The single-family villa has one bedroom and one living room. There is a slide and a rocking horse in the living room. My child likes it very much. There is an independent hot spring pool in the house. It's very close to the Black Forest Hot Spring Town, very close to the Guiyang Hot Spring, and also close to the parking lot. The location is really great. The park is very big, so it's easier to get around if you have a car. The facilities are not that new, but the Mid-Autumn Festival The price/performance ratio is excellent at less than 300 per night during the festival. Five-star praise.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Thanks to Qinqin's love, Xiaolu and our hotel partners feel refreshed and inspired. Xiaolu will continue to work hard to show the best side of Bavarian Manor to everyone, and continue to improve the quality of various hardware and service standards that everyone cares about. We look forward to Qinqin. Dear, please continue to visit us next time~~
Guest User
Hot Spring Suite - 2-Room, Garden-View (2 Beds) (1 Living Room)
Check-in Jan 2024
Family
3 ulasan
2.0/10
Diposting pada 13 Feb 2024
Very bad, I have never stayed in such a bad hotel. The decoration is very old and the sofas are dirty. The room had a smell. It takes a long time to get hot water for bathing. There is no parking space.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us and we will distribute them to relevant departments to improve service quality. If you come here next time, I hope you can book this hotel again and give us a chance to apologize to you. Looking forward to your visit again
Guest User
Menglu Private Hot Spring Suite With Two Bedrooms And Living Room (4 Beds)
Check-in Nov 2023
Family
94 ulasan
2.0/10
Diposting pada 1 Jan 2024
The accommodation conditions are a bit poor. I booked more than 1,000 yuan, and the overall room felt very depressing. There was a room with a bathtub and a shower room, which was very humid. There is water in the bathing pool only from 7 to 10 pm. The key is that the water is released slowly and the water is cold. This cannot be considered a bath at all. The conditions are really tough. The breakfast was really unpalatable. I saw previous reviews saying that the breakfast was very simple. I thought that was being polite, but it was really unpalatable. The broccoli was boiled and served directly, and the noodles were also very unpalatable. What can I say, this is the B&B/hotel with the worst breakfast I have ever encountered. The key charges are not low. Don't know why. Third, there is nothing interesting in the Bavarian Manor, and there are no good hot springs for bathing. The entertainment is far inferior to Chimelong. I mainly went to Heyuan City to see the museum and then went to Wanlv Lake. It was really not worth it. It is better to find a five-star hotel in the city. The sanitary conditions are very poor and the kettle is dirty.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests, hello! Thank you very much for choosing to stay at Lusen Hot Spring Suites Hotel and taking time out of your busy schedule to share your stay experience with us. Regarding your question about housing prices, you are traveling during the New Year's Day holiday and the prices are relatively more expensive than on weekdays. It is recommended to travel during off-peak hours. The supply time of hot spring water to your home is 18:30-22:30 every day. The time is uniformly stipulated by the property management. Because the hot spring water is directly supplied, the temperature will be different at different time periods. The heat will rise after leaving it for a while. If you encounter any problems, please contact the front desk as soon as possible and we will try our best to help you solve it. Regarding all your feedback, Xiaolu will feed it back to the relevant departments one by one. The hotel will take your stay experience as the goal and strive to do better. I hope you will give Xiaolu a chance to perform. We apologize to you again and wish you the best. All went well with the trip.
Guest User
Hot Spring Suite - 1-Bedroom, Garden-View (Double Bed)
Check-in Mar 2025
Family
18 ulasan
10.0/10
Outstanding
Diposting pada 21 Apr 2025
很好找園區內看到四個星車的就是這間酒店的位置, 房間設施都足夠,還有一個足夠冷的大冰箱。 露台景觀也不錯。本來打算住在這裏,每天就到外邊市區走走。最後因為房間舒適,而且環境很寧靜 所以住了三天都逗留在園區內。 而令我我們滿意的,是前台以及付責早餐的員工都很親切,除了介紹園區以及園區的美食,也特意介紹了當地一些客家菜給我。 最後在吃早餐時,前台員工知道我是訂了下午5點的高鐵離開,還特意給我安排延遲退房。 特別感謝酒店員工的貼心安排。 會再入住。
Terjemahkan
6/9
Tanggapan dari Properti: 非常感謝親親選 擇鹿森酒店入住,並認真評價了我們,此時此刻小鹿真是太開心了,能幫助到家人們,能給家人們帶來舒適的入住體驗而感到驕傲,酒店位於巴伐利亞莊園中心位置,這裡有好看的夜景~麥浪花谷,燈光秀,以及福源寺,天鵝湖畔,温泉,黑森林樂園,家源劇場等,小鹿每天都在不段的努力提高服務細節與品質,給每一位賓客提供更優質的服務。我們會用心做好每一個服務環節,真誠的期待着您的再次光臨!祝您生活愉快~
Guest User
Hot Spring Suite - 1-Bedroom (Double Bed)
Check-in Jan 2025
Family
16 ulasan
10.0/10
Outstanding
Diposting pada 22 Feb 2025
巴伐利亞的裝修好漂亮噢,我家小孩一進房間就很開心,裏面是卡通的貼紙,還有卡通被子,房間裏面的景觀也是和美好的。風吹進來很舒服,房間裏也是乾淨整潔,寬敞明亮,還有個陽台呢,洗手池這邊還有個浴缸小泡池子。附近還有遊戲樂園,帶小孩去了裏面去,還是很不錯的
Terjemahkan
Tanggapan dari Properti: 非常感謝親親的評價,巴伐利亞莊園有多項室內外的娛樂康養活動,國葯温泉、黑森林樂園、福源寺祈福、花海賞花,萌寵樂園、無論您是親近自然還是體驗冰火温泉世界,都讓大人和小朋友都有一方屬於自己的天地.有時幸福衹是一種感覺,衹要用心感受,它時刻縈繞在我們身邊,記憶中的很多東西,因為幸福的感覺,時間再久,心境依然不變。享受生活,分享喜悦,感謝您對我們的喜愛,因為有您,我們是幸福的!感謝您和您的朋友家人們一直以來的支持,祝您新春吉祥 萬事勝意。
Guest User
Hot Spring Suite - 1-Bedroom (Double Bed)
Check-in Jan 2025
Family
9 ulasan
10.0/10
Outstanding
Diposting pada 15 Feb 2025
房間寬敞,乾淨整潔,酒店在景區裏面,裏面還有很多酒店民宿,挑了一遍訂了這家位置好價格也適中的,早餐有粥,紅薯,玉米,雞蛋,包子,油條,炒粉這些,飲料有豆漿,果汁,可以吃得飽。裡邊還有很多遊樂設施,黑森林樂園,花千谷,萌寵等等,是個溜娃,晚上燈光不錯,小孩喜歡,過段時間應該還會過來一次!
Terjemahkan
Tanggapan dari Properti: 尊敬的賓客您好,非常感謝您能抽出時間幫小鹿點評,小鹿最喜歡5個星星了,星星常陪,好運不斷,您的滿意一直是我們最終的目的,我們也將繼續努力將巴伐利亞莊園最美好的一面展示給大家,期待親親下次繼續光臨我們喲~~
HellenTong
Hot Spring Suite - 2-Room (3 Beds) (1 Living Room)
Check-in Mar 2025
Travel with friends
11 ulasan
10.0/10
Outstanding
Diposting pada 30 Apr 2025
景区的中心位置, 所有的都很满意。就是沒有问是否有免费停车, 服务员也沒告诉我们, 原来在前门有二維码, 自己扫。
Terjemahkan
Guest User
Hot Spring Suite - 1-Bedroom (Double Bed)
Check-in Des 2024
Family
17 ulasan
10.0/10
Outstanding
Diposting pada 12 Jan 2025
這裏環境很好,景區挺大的,建築顏色搭配很好看,孩子進來園區就很高興。開車就可以到,停車很是方便。綠化做得特別好,空氣質量高,整個人都很放鬆。房間也是比較乾淨的,放心孩子隨心玩
Terjemahkan
Tanggapan dari Properti: 非常感謝親親的評價,巴伐利亞莊園有多項室內外的娛樂康養活動,國葯温泉、水上世界、黑森林樂園、福源寺祈福、花海賞花,萌寵樂園、無論您是親近自然還是體驗冰火温泉世界,都讓大人和小朋友都有一方屬於自己的天地.有時幸福衹是一種感覺,衹要用心感受,它時刻縈繞在我們身邊,記憶中的很多東西,因為幸福的感覺,時間再久,心境依然不變。享受生活,分享喜悦,感謝您對我們的喜愛,因為有您,我們是幸福的!感謝您和您的朋友家人們一直以來的支持,祝您新春吉祥 萬事勝意。
Guest User
Hot Spring Suite - 1-Bedroom (Double Bed)
Check-in Des 2024
Family
10 ulasan
10.0/10
Outstanding
Diposting pada 24 Jan 2025
帶着小朋友來這邊玩真的很不錯啦,小朋友在這邊玩的很開心,景色這裏也很好看,而且這邊的衞生也是很不錯,酒店房間很寬敞,設施也是齊全,住着還是很滿意的
Terjemahkan
Tanggapan dari Properti: 承蒙親親的厚愛,讓小鹿和酒店的夥伴們如沐春風,備受激勵,小鹿將繼續努力將巴伐利亞莊園最美好的一面展示給大家,並不斷提升大家關注的各項硬件品質和服務標準,期待親親下次繼續光臨我們喲~~
Fofo
Featured Family Friendly Hot Spring Suite - 2-Room (4 Beds) (1 Living Room)
Check-in Nov 2024
Family
53 ulasan
5.0/10
Diposting pada 3 Jan 2025
環境一般,位置一般,房間一般,單純為了不想一家老小晚上乘車才決定住一晚。設施都老舊了。旁邊的春沐源好很多。
Terjemahkan
Tanggapan dari Properti: 親愛的賓客,非常抱歉此次沒能給您帶來完美的入住體驗,我們會針對您反饋的情況加以查處和整改,努力提高服務細節與品質,給您提供更優質的服務。我們會用心做好每一個服務環節,真誠的期待着您的再次光臨!見證酒店的轉變,祝您生活愉快~
Anonymous User
Hot Spring Suite - 1-Bedroom (Double Bed)
Check-in Jan 2025
Couples
1 ulasan
6.0/10
Diposting pada 24 Feb 2025
土窑雞好味,房間很大
Terjemahkan
Tanggapan dari Properti: 尊敬的賓客您好,非常感謝您能抽出時間幫小鹿點評,喜歡小鹿可以給小鹿5個星星哦,星星常陪,好運不斷,您的滿意一直是我們最終的目的,我們也將繼續努力將巴伐利亞莊園最美好的一面展示給大家,期待親親下次繼續光臨我們喲~~
Guest User
Featured Family Friendly Hot Spring Suite - 2-Room (4 Beds) (1 Living Room)
Check-in Jan 2025
Family
7 ulasan
10.0/10
Outstanding
Diposting pada 6 Feb 2025
房間乾淨!
Terjemahkan
Tanggapan dari Properti: 非常感謝親親的評價,巴伐利亞莊園有多項室內外的娛樂康養活動,國葯温泉、水上世界、黑森林樂園、福源寺祈福、花海賞花,萌寵樂園、無論您是親近自然還是體驗冰火温泉世界,都讓大人和小朋友都有一方屬於自己的天地.有時幸福衹是一種感覺,衹要用心感受,它時刻縈繞在我們身邊,記憶中的很多東西,因為幸福的感覺,時間再久,心境依然不變。享受生活,分享喜悦,感謝您對我們的喜愛,因為有您,我們是幸福的!感謝您和您的朋友家人們一直以來的支持,祝您新春吉祥 萬事勝意。