We checked in to discover their free shuttle and breakfast start after 6. We requested transport for 3:45am which he said he booked. We walked upstairs to the room (no elevator) and discovered the beds were in a loft with narrow stairs and no rail. No other options were available. The room/bathroom was dirty and had bugs in the tub. Went to the dining room and received poor service. After waiting for our taxi learned it was not coming and needed to call another setting us back 30 minutes. We have never written a bad review but felt this one is necessary. Do not chose this hotel!
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