Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Ulasan terverifikasi
Location4.7
Amenities4.6
Service4.7
Cleanliness4.8
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All reviews(57)
Positive reviews(57)
Reviews with photos/video(7)
Awesome stay(18)
Awesome rooms(15)
Friendly staff(13)
Delicious breakfast(11)
Awesome amenities(6)
carlotta
Junior King Suite with Sofa Bed
Menginap di Jun 2024
Family
4 ulasan
5.0/5
Outstanding
Diposting pada 18 Jul 2024
The Crowne Plaza Helsinki is super fantastic. Service is very good. We have spacious room for 2 adults and 2 children. The twin beds and sofa bed are large and comfortable. Swimming and gym are full equipped. Breakfast and lounge are good food. Highly recommend.
Tanggapan dari Properti: Hello, Than You for your time spent on giving us such a nice feedback. It is really heartwarming to see you have enjoyed your stay with us! We wish you back to visit us soon! Kind regards, Miia / reception Crowne Plaza Helsinki
Guest User
Standard King Room
Menginap di Feb 2025
Business travelers
1 ulasan
5.0/5
Outstanding
Diposting pada 15 Mar 2025
Good and reasonable price
Tanggapan dari Properti: Good morning dear ! Thank you for your beautiful feedback and for your time. It is very important to us. It was an absolute pleasure having you as a guest in our Crowne Plaza hotel. It is heart-warming to see how many things you kept positive and lovely during your visit. We hope to see you again very soon! With Kind Regards, Merlin from Crowne Plaza Hesperia hotel
nidriks
Standard Room
Menginap di Jul 2023
Solo travelers
2 ulasan
5.0/5
Outstanding
Diposting pada 13 Agt 2023
I found the Crowne Plaza to be immaculate. It's about the price of one of the UK's hotel chains but vastly more for your money. Free WiFi, wonderful room with personalised TV with built in Chromecast. I loved both Helsinki and the Crowne Plaza. Really friendly and helpful staff. I had a nice chat with the cleaners.
Tanggapan dari Properti: Dear Guest, Thank you for you sharing the highlights from your stay with us here in Crowne Plaza Helsinki-Hesperia. We are grateful that you've had a comfortable stay and find our rooms to be well cleaned and cozy. We'll share your nice feedback to our team. Once again, thank you for choosing Crowne Plaza Helsinki-Hesperia! Regards,CiaraCrowne Plaza Helsinki-Hesperia
HarperBeth
Standard King Room
Menginap di Jul 2024
Solo travelers
6 ulasan
5.0/5
Outstanding
Diposting pada 13 Nov 2024
Fantastic value!
Tanggapan dari Properti: Good morning dear HarperBeth!Thank you for your beautiful feedback and for your time. It is very important to us. It was an absolute pleasure having you as a guest in our Crowne Plaza hotel. It is heart-warming to see how many things you kept positive and lovely during your visit. I will share this feedback with all of my colleagues. We hope to see you again very soon! With Kind Regards, Merlin from Crowne Plaza Hesperia hotel
XingJian Zhou
Single Room
Menginap di Sep 2022
Business travelers
17 ulasan
5.0/5
Outstanding
Diposting pada 10 Okt 2022
Good quality service, nice gym fitness, and live quite. perfect breakfast. it's about One kilometer to city center
Tanggapan dari Properti: Dear XingJian, Thank you for staying in Crowne Plaza Helsinki-Hesperia and taking time to share your thoughts and feedback from your hotel stay! Great to read that service quality, gym and buffet breakfast were many highlights of your stay. Hope to see you back again! Regards,Ciara Crowne Plaza Helsinki
Guest User
Standard King Room
Menginap di Apr 2022
Travel with friends
5 ulasan
4.5/5
Great
Diposting pada 29 Mei 2022
Overall I was satisfied with the location and the comfort of the bed - which for me is the highest priority. I liked the pillow spray as an extra amenity - and the receptionist didn’t hesitate to give me more of those. The staff was kind all the time. Two things that can be improved: 1) The sauna could be cleaned more often, 2) more coffee in the room!
Tanggapan dari Properti: Dear Guest, Thank you for choosing Crowne Plaza Helsinki-Hesperia, and taking time to share your helpful feedback with us, very nice to read that you were satisfied with your overall hotel experience.We'll take note of the improvement suggestions you shared. Thank you once again.Best,Ciara Crowne Plaza Helsinki
El Calafate
Premium King Room with Single Sofa Bed
Menginap di Nov 2024
Family
42 ulasan
4.5/5
Great
Diposting pada 24 Des 2024
The hotel is located close to the city center, about 10 minutes' drive. The feeling of space in the room is okay, and there is a heating line under the bathroom. Breakfast is absolutely fine. The only shortcoming is that the House keeping service is not in place. After using the shampoo at night, it was not replaced tomorrow morning. There was no refill after finishing the coffee. The garbage on the floor was not cleaned. However, the beds are changed every day. The hotel's facilities include a heated swimming pool and sauna. There is also a fitness room. All are satisfied. 
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Good morning dear! Thank you for your beautiful feedback and for your time. It is very important to us. It was an absolute pleasure having you as a guest in our Crowne Plaza hotel. It is heart-warming to see how many things you kept positive and lovely during your visit. I apologize for the improper cleaning service provided. We will go through your feedback with the whole team. Wishing you a Happy New Year! With Kind Regards, Merlin from Crowne Plaza Hesperia hotel
Rencaizhongdedacai
Standard twin Room
Menginap di Nov 2024
Business travelers
41 ulasan
5.0/5
Outstanding
Diposting pada 21 Des 2024
Stayed for 3 consecutive days and got a few things done in Helsinki! The room was nice, with a large space and close to the city center, very convenient. The breakfast was quite rich, and European breakfasts are all like that, and those who know know; the Angus steak in the restaurant dinner was great! Come again next time.
Teks AsliTerjemahkan dengan Google
6/7
Tanggapan dari Properti: Good morning dear! Thank you for your beautiful feedback and for your time. It is very important to us. It was an absolute pleasure having you as a guest in our Crowne Plaza hotel. It is heart-warming to see how many things you kept positive and lovely during your visit. Wishing you a Happy New Year! With Kind Regards, Merlin from Crowne Plaza Hesperia hotel
수정 Krystal
Standard King Room
Menginap di Jul 2024
Business travelers
2 ulasan
3.2/5
Diposting pada 20 Agt 2024
The location was good for a walk because it was in front of the lake. The sauna and swimming pool facilities were also good. The only thing was that breakfast was late (7:30) because it was summer, so it was a little inconvenient.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear Krystal Thank you for staying with us. We are glad you liked our location. Next to us is the Töölönlahti bay area, which is indeed a beautiful area to walk around. We are also a short walk from other favourite places in Helsinki. It's also wonderful that you enjoyed using our sauna and swimming pool. We are so sorry to hear that the breakfast schedule was bad for you. Feedback like this is important to us and helps us to improve. Thank you for sharing your experience with us. We hope you will stay with us again. You are very welcome. Warm regards, Henna, reception
Guest User
Premium King Room with Single Sofa Bed
Menginap di Nov 2024
Family
12 ulasan
3.5/5
Diposting pada 29 Des 2024
The room phone was broken. We notified and reported it, but no one came to fix it.
On the first day of check-in, one of the free water bottles in the room was almost opened. Later, the waiter replaced the water with new one.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Good evening dear! Thank you for your feedback and for your time. It is very important to us. It was a pleasure having you staying in our Crowne Plaza hotel. I am sorry for not meeting your expectations throughout the stay. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. With Kind Regards, Wishing you a Happy New Year!Merlin from Crowne Plaza Hesperia hotel hotel@crowneplazahelsinki.fi
Guest User
1 King Premium City View
Menginap di Okt 2024
Business travelers
5 ulasan
5.0/5
Outstanding
Diposting pada 3 Des 2024
Very satisfied, the service is also very good, I will stay here again next time I go to Helsinki.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Good evening dear! Thank you for your beautiful feedback and for your time. It is very important to us. It was an absolute pleasure having you as a guest in our Crowne Plaza hotel. It is heart-warming to see how many things you kept positive and lovely during your visit. I will share this feedback with all of my colleagues. We hope to see you again very soon! With Kind Regards, Merlin from Crowne Plaza Hesperia hotel
Chrinald
Standard King Room
Menginap di Okt 2024
Couples
11 ulasan
5.0/5
Outstanding
Diposting pada 17 Des 2024
Very good, great in every aspect. I will choose this place next time I go to Helsinki
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Good afternoon dear Chrinald! Thank you for your beautiful feedback and for your time. It is very important to us. It was an absolute pleasure having you as a guest in our Crowne Plaza hotel. It is heart-warming to see how many things you kept positive and lovely during your visit. Wishing you a happy Christmas time!With Kind Regards, Merlin from Crowne Plaza Hesperia hotel
Zonghengsihai__
Single Room
Menginap di Agt 2024
Solo travelers
24 ulasan
5.0/5
Outstanding
Diposting pada 26 Sep 2024
The location is average, the environment is okay, and the life is not bad. It is not in the city center, but there is a popular Finnish restaurant next to it. I didn’t go there, but it should be good.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Good evening dear guest!Thank you for your beautiful feedback and for your time. It is very important to us. It was an absolute pleasure having you as a guest in our Crowne Plaza hotel. It is heart-warming to see how many things you kept positive and lovely during your visit. I will share this feedback with all of my colleagues.We hope to see you again very soon!With Kind Regards,Merlin from Crowne Plaza Hesperia hotel
Anonymous User
Standard twin Room
Menginap di Jun 2024
Travel with friends
2 ulasan
5.0/5
Outstanding
Diposting pada 4 Agt 2024
The staff who help check in are very friendly and greet guests proactively. The hotel has a variety of breakfast options and the dinner is also delicious. Only one staff member who claimed to be from the United States had difficulty communicating with guests, as if he couldn't understand English.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Good evening dear!Thank you for your beautiful feedback and for your time. It is very important to us. It was an absolute pleasure having you as a guest in our Crowne Plaza hotel. It is heart-warming to see how many things you kept positive and lovely during your visit. We hope to see you again very soon!With Kind Regards,Merlin from Crowne Plaza Hesperia hotel
Guest User
Standard King Room
Menginap di Okt 2024
Travel with friends
21 ulasan
5.0/5
Outstanding
Diposting pada 19 Des 2024
It is suitable for both price and environment when traveling.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Good morning dear! Thank you for your beautiful feedback and for your time. It is very important to us. It was an absolute pleasure having you as a guest in our Crowne Plaza hotel. It is heart-warming to see how many things you kept positive and lovely during your visit. Wishing you a Happy New Year!With Kind Regards, Merlin from Crowne Plaza Hesperia hotel