Melia Hanoi

Ulasan Melia Hanoi

Melia Hanoi

44 P. Lý Thường Kiệt, Trần Hưng Đạo, Quan Hoan Kiem, Hanoi, VietnamLihat Detail Hotel
Melia Hanoi
Melia HanoiMelia HanoiMelia Hanoi
Temukan Hotel Terbaik di ${{cityName}}
Kami Samakan Harga
1 malam

Ulasan Tamu

4.5/5
Great
159 ulasan
Ulasan terverifikasi
Location4.5
Amenities4.4
Service4.4
Cleanliness4.5
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All reviews(159)
Positive reviews(152)
Reviews with photos/video(41)
Awesome stay(34)
Great location(27)
Friendly staff(24)
Awesome rooms(22)
Delicious breakfast(22)
Awesome amenities(15)
Convenient location(12)
Large rooms(9)
Negative reviews(7)
Wan Hui
Deluxe Room
Menginap di Jun 2024
Couples
3 ulasan
5.0/5
Outstanding
Diposting pada 9 Jul 2024
The staffs were very polite and helpful. We gotten a free upgrade to the room with super king sized bed. The room was very spacious and comfortable, thank you very much. We enjoyed the drinks and cakes at Garbo bar the price was reasonable for a 5-stars hotel. We will definitely come back to stay in this hotel on our next trip to Hanoi. There are lots of eateries and museums within walking distance.
Tanggapan dari Properti: Dear Valued Guest, Thank you for staying at Melia Hanoi hotel and sharing your amazing feedback with us! It is our pleasure to know that our services had met your expectations. As guest satisfaction is our priority, we strive to take care of every detail and deliver an enjoyable experience to all the guests. Your positive comments are a source of motivation for our whole team to continue our hard work every day. Thank you once again for choosing us, and we hope to have the opportunity to welcome you back in the near future. Warm regards, Quynh NGUYEN - Guest Experience Officer
Guest User
Deluxe Room
Menginap di Jun 2024
Business travelers
9 ulasan
5.0/5
Outstanding
Diposting pada 27 Jul 2024
very nice hotel with super breakfast
Tanggapan dari Properti: Dear Valued Guest, Thank you for staying at Melia Hanoi hotel and sharing your amazing feedback with us! It is our pleasure to know that our services had met your expectations. As guest satisfaction is our priority, we strive to take care of every detail and deliver an enjoyable experience to all the guests. Your positive comments are a source of motivation for our whole team to continue our hard work every day. Thank you once again for choosing us, and we hope to have the opportunity to welcome you back in the near future. Warm regards, Nguyen Quynh- Guest Experience Officer
Khamphout
Suite
Menginap di Jul 2024
Travel with friends
20 ulasan
3.5/5
Diposting pada 19 Sep 2024
The lobby bar was great for afternoon tea package option with comfy sofa and joy the afternoon meet up with friends
Tanggapan dari Properti: Dear Valued Guest, Thank you for staying at Melia Hanoi hotel and sharing your amazing feedback with us! It is our pleasure to know that our services had met your expectations. As guest satisfaction is our priority, we strive to take care of every detail and deliver an enjoyable experience to all the guests. Your positive comments are a source of motivation for our whole team to continue our hard work every day. Thank you once again for choosing us, and we hope to have the opportunity to welcome you back in the near future. Warm regards, Nguyen Thuy Trang Guest Experience Agent
Ryun Kiat
Deluxe Room
Menginap di Nov 2024
Couples
6 ulasan
5.0/5
Outstanding
Diposting pada 27 Des 2024
great. good place to stay for couples. Service was very good.
Tanggapan dari Properti: Dear Ryun Kiat, It is our pleasure to welcome you to our hotel! We are delighted to know that our facilities and services had met your expectations. At Melia Hanoi hotel, guest satisfaction is our ultimate goal, and we always strive to take care of every detail of your stay. Positive feedback like yours is truly a source of motivation for our entire team to continue delivering exceptional services. Thank you once again for staying with us! We look forward to welcoming you back to Melia Hanoi in the near future. Best regards, Vu Ngoc Anh Guest Experience Supervisor
Anonymous User
Premium Room
Menginap di Mar 2024
Business travelers
14 ulasan
5.0/5
Outstanding
Diposting pada 6 Apr 2024
Very good and comfortable hotel
Tanggapan dari Properti: Dear Valued Guest, Thank you for staying at Melia Hanoi hotel and sharing your amazing feedback with us! It is our pleasure to know that our services had met your expectations. As guest satisfaction is our priority, we strive to take care of every detail and deliver an enjoyable experience to all the guests. Your positive comments are a source of motivation for our whole team to continue our hard work every day. Thank you once again for choosing us, and we hope to have the opportunity to welcome you back in the near future. Warm regards, Quynh NGUYEN Guest Experience Officer
Mei Qi
Deluxe Room
Menginap di Apr 2024
Travel with friends
6 ulasan
5.0/5
Outstanding
Diposting pada 6 Mei 2024
The stay was very enjoyable. The room was huge, and the bedding was clean. The location is walkable to major attractions such as St Joseph's cathedral. I have no negative comments.
Tanggapan dari Properti: Dear Valued Guest, Thank you for staying at Melia Hanoi hotel and sharing your amazing feedback with us! It is our pleasure to know that our services had met your expectations. As guest satisfaction is our priority, we strive to take care of every detail and deliver an enjoyable experience to all the guests. Your positive comments are a source of motivation for our whole team to continue our hard work every day. Thank you once again for choosing us, and we hope to have the opportunity to welcome you back in the near future. Warm regards, Quynh NGUYEN Guest Experience Officer
Bearhunter
Premium Room
Menginap di Feb 2024
Business travelers
5 ulasan
4.0/5
Very Good
Diposting pada 1 Apr 2024
Hotel breakfast was excellent and special mention to the waitresses at the restaurant, very friendly and service is excellent. And gym was very well maintained and equipped. Location is not great. Very business district, with nothing much to do in and around the area after work hours. Away from old quarter and shopping districts. Roads outside always jammed, so travel takes longer.
Tanggapan dari Properti: Dear Bearhunter,Thank you for staying at Melia Hanoi hotel and sharing your amazing feedback with us!It is our pleasure to know that our services had met your expectations. As guest satisfaction is our priority, we strive to take care of every detail and deliver an enjoyable experience to all the guests. Your positive comments are a source of motivation for our whole team to continue our hard work every day.Thank you once again for choosing us, and we hope to have the opportunity to welcome you back in the near future.Warm regards,Quynh NGUYENGuest Experience Officer
KAVIN MEHTA
Premium Room
Menginap di Mei 2024
Business travelers
18 ulasan
4.0/5
Very Good
Diposting pada 18 Jul 2024
It was nice stay.good Hotel and good facility.breakfast was nice.
Tanggapan dari Properti: Dear Valued Guest, Thank you for staying at Melia Hanoi hotel and sharing your amazing feedback with us! It is our pleasure to know that our services had met your expectations. As guest satisfaction is our priority, we strive to take care of every detail and deliver an enjoyable experience to all the guests. Your positive comments are a source of motivation for our whole team to continue our hard work every day. Thank you once again for choosing us, and we hope to have the opportunity to welcome you back in the near future. Warm regards, Vu Ngoc AnhGuest Experience Manager
Guest User
Deluxe Room
Menginap di Nov 2023
Couples
1 ulasan
4.5/5
Great
Diposting pada 31 Des 2023
Clean and great service
Tanggapan dari Properti: Dear Valued Guest, It is our pleasure to receive your wonderful feedback. We are delighted to know that our hotel facilities and services had met your expectations. We always strive to deliver a seamless experience to all the guests, and positive comments like yours truly motivates us to keep up our hard work every day. Thank you once again for staying at Melia Hanoi hotel. Our entire team looks forward to welcoming you back in the near future. Kind regards, Vu Ngoc Anh Guest Experience Manager
Emerson
Suite
Menginap di Nov 2024
Business travelers
1 ulasan
4.0/5
Very Good
Diposting pada 24 Des 2024
good hotel recommended for others
Tanggapan dari Properti: Dear Emerson, It is our pleasure to welcome you to our hotel! We are delighted to know that our facilities and services had met your expectations. At Melia Hanoi hotel, guest satisfaction is our ultimate goal, and we always strive to take care of every detail of your stay. Positive feedback like yours is truly a source of motivation for our entire team to continue delivering exceptional services. Thank you once again for staying with us! We look forward to welcoming you back to Melia Hanoi in the near future. Best regards, Vu Ngoc Anh Guest Experience Supervisor
Guest User
Premium Room
Menginap di Mei 2024
Business travelers
19 ulasan
5.0/5
Outstanding
Diposting pada 7 Jun 2024
Nice hotel. Staff very friendly. Location is convenient. .
Tanggapan dari Properti: Dear Valued Guest, Thank you for staying at Melia Hanoi hotel and sharing your amazing feedback with us! It is our pleasure to know that our services had met your expectations. As guest satisfaction is our priority, we strive to take care of every detail and deliver an enjoyable experience to all the guests. Your positive comments are a source of motivation for our whole team to continue our hard work every day. Thank you once again for choosing us, and we hope to have the opportunity to welcome you back in the near future. Warm regards, Quynh NGUYEN - Guest Experience Officer
Guest User
The Level Premium Room
Menginap di Jan 2024
Business travelers
9 ulasan
5.0/5
Outstanding
Diposting pada 29 Feb 2024
Clean property in a great location. Service staff were all friendly and professional
Tanggapan dari Properti: Dear Valued Guest, Thank you for sharing your experience with us! We are pleased to know that you found our facilities and services to be up to your expectations. At Melia Hanoi hotel, guest satisfaction is our ultimate goal, and we always strive to take care of every details to deliver a seamless experience to each guest. Your positive feedback is truly a source of encouragement for our whole team to keep up our performance day by day. We also well note your comment on the sound proof and will take it into consideration for future improvement. Please accept our apologies for any inconvenience caused. Thank you once again for choosing to stay at Melia Hanoi hotel. We look forward to welcoming you back in the near future. Best regards, Quynh NGUYEN- Guest Experience Officer
Chuong Ho
Premium Room
Menginap di Sep 2024
Business travelers
24 ulasan
5.0/5
Outstanding
Diposting pada 2 Jan 2025
Nice hotel. Comfort stay-REcommended
Tanggapan dari Properti: Dear Chuong Ho, It was our pleasure to welcome you to our hotel! We are delighted to know that our facilities and services had met your expectations. At Melia Hanoi hotel, guest satisfaction is our ultimate goal, and we always strive to take care of every detail of your stay. Positive feedback like yours is truly a source of motivation for our entire team to continue delivering exceptional services. Thank you once again for staying with us! We look forward to welcoming you back to Melia Hanoi in the near future. Wishing you a happy new year! Best regards, Vu Ngoc Anh Guest Experience Supervisor
Almazbek2024
Deluxe Room
Menginap di Okt 2024
Business travelers
2 ulasan
4.0/5
Very Good
Diposting pada 7 Nov 2024
Good Hotel. Little old style.
Tanggapan dari Properti: Dear Almazbek2024,Thank you so much for taking the time to share your thoughts with us. We're delighted to hear that you had an overall positive experience at our hotel.We also appreciate your comment about the style of the hotel. While our property has a charming, classic design, we’re continuously working to improve and update our facilities to offer a balance of comfort and modern amenities.We hope to welcome you back soon and provide you with another enjoyable stay. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Thank you again, and we look forward to your next visit!Kind Regards, Louis CaoDirector of Guest Experience
.44
Deluxe Room
Menginap di Jan 2024
Travel with friends
10 ulasan
5.0/5
Outstanding
Diposting pada 18 Feb 2024
The hotel is really good The hotel is really good The hotel is really good
Tanggapan dari Properti: Dear .44, Thank you for sharing your experience with us! We are pleased to know that you found our facilities and services to be up to your expectations. At Melia Hanoi hotel, guest satisfaction is our ultimate goal, and we always strive to take care of every details to deliver a seamless experience to each guest. Your positive feedback is truly a source of encouragement for our whole team to keep up our performance day by day. Thank you once again for choosing to stay at Melia Hanoi hotel. We look forward to welcoming you back in the near future. Best regards, Quynh NGUYEN- Guest Experience Officer