No.2 Tay Ho Road, Quang An ward, Quan Tay Ho, Hanoi, VietnamLihat Detail Hotel
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Ulasan Tamu tentang Somerset West Point Hanoi
9.3/10
Sangat Baik
267 ulasan
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Ulasan terverifikasi
Lokasi9.1
Fasilitas9.2
Layanan9.3
Kebersihan9.4
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Semua ulasan(267)
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Dekat tempat belanja(9)
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Terlalu berisik(6)
Buruk(5)
Budi
Apartemen Executive 2 Kamar Tidur
Check-in Nov 2024
Keluarga
16 ulasan
10/10
Fantastis
Diposting pada 17 Jan 2025
Bersih. Dan luas
Tanggapan dari Properti: Dear Valued Guest,Thank you for the lovely review! Our goal is always to exceed your expectations! We look forward to welcoming you back to Somerset West Point soon. Kind RegardsParleen KaurGeneral Manager
Moonxing
Apartemen Executive 2 Kamar Tidur
Check-in Jun 2025
Bepergian dengan teman
12 ulasan
9.5/10
Menakjubkan
Diposting pada 24 Jul 2025
This hotel was absolutely unreal. From the moment we arrived, we were approached with polite and kind attitudes not the staff, offered a medicinal tea during our wait and patiently assisted in locating am ATM to retrieve cash for a deposit. Every instance of our arrival and departure from the hotel for our day to day activities followed by polite greetings from the front desk staff.
The view was beautiful, and the service apartment came supplied with several household objects including cooking pots, pans, and utensils. It was also equipped with a microwave which was very convenient.
The location which just a 15-20 minute drive from Old Quarter, and still convenient enough for exploring by walking. There were several authentic shops and restaurants nearby which made for easy access to great meals and snacks during daily activities. I would highly recommend a stay with this hotel.
Terjemahkan
Tanggapan dari Properti: Dear Moonxing,Thank you so much for your kind and thoughtful review!We’re truly delighted to hear that you had such a positive experience during your stay with us in the Two-Bedroom Executive Apartment. From our team’s warm welcome with medicinal tea to the daily greetings from the front desk, it brings us great joy to know that these small touches helped make your stay more memorable.We’re also glad the apartment amenities - especially the kitchenware and microwave - added to your comfort and convenience, and that our location worked well for your adventures around Hanoi.Your recommendation means a lot to us. We hope to have the pleasure of welcoming you back again soon!Warm regards,Mia PhamGuest Service ManagerSomerset West Point Hanoi
kkmlc
Executive King Studio
Check-in Feb 2025
Traveler bisnis
37 ulasan
8.0/10
Luar Biasa
Diposting pada 21 Mar 2025
Booked a studio room. Overall the unit is comfortable come with in house water dispenser. Convenience shop right in front of apartment. Nice gym room.
Terjemahkan
Tanggapan dari Properti: Dear kkmlc, We're so happy to hear you had a wonderful experience! We strive to provide exceptional service, and it's wonderful to know we met your expectations. Thank you for choosing us!Sincerely Yours,Parleen KaurGeneral Manager
JustUsExploring
Apartemen Executive 2 Kamar Tidur
Check-in Nov 2024
Keluarga
32 ulasan
10/10
Fantastis
Diposting pada 4 Jan 2025
We had a pleasant stay at this hotel and really appreciated the spacious rooms and convenient location, which made exploring the city a breeze. While the breakfast wasn’t quite what we expected, everything else was enjoyable, and we’d happily stay here again for the comfort and great location.
Terjemahkan
Tanggapan dari Properti: Dear JustUsExploring,Thank you for choosing Somerset West Point, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation, and the facilities and services offered at Somerset West Point. Your kind feedback of our team will be shared to the team as this will encourage all of us to strive for better. Our property aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to Somerset West Point in the future.Kindest RegardsParleen KaurGeneral Manager
Tamu
Executive King Studio
Check-in Mar 2025
Traveler solo
3 ulasan
10/10
Fantastis
Diposting pada 13 Apr 2025
Nice location. Not as crowded and noisy as the old town area.
Hotel room was clean and spacious, with a nice view of the city and river. It was equipped with everything as a serviced apartment so quite convenient. Would recommend for longer stay.
Every staff was friendly and professional from check in to check out.
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest,Thank you for sharing your positive stay experience with us and we are happy to have met your expectations in service and our facilities. Your amazing feedback of our team and our facilities will be shared as this will encourage us to keep striving for better.We look forward to welcoming you back to Somerset West Point in the near future. Kind RegardsParleen KaurGeneral Manager
Doyeong Heo
Executive King Studio
Check-in Mar 2025
Pasangan
17 ulasan
8.0/10
Luar Biasa
Diposting pada 5 Apr 2025
It’s about a 30-minute drive from the airport. The room is equipped with an induction cooktop and a sink for cooking. Instead of bottled water, a large water jar is provided. The bathroom has a small bathtub, but the water temperature tends to be cold. It’s a good option for longer stays on a budget.
Terjemahkan
Tanggapan dari Properti: Dear Doyeong,Thank you so much for your kind words! We're thrilled to hear you enjoyed your stay and appreciate your positive feedback. We hope to welcome you back again soon!Kind RegardsParleen KaurGeneral Manager
Tamu
Apartemen Premier 2 Kamar Tidur
Check-in Jun 2025
Keluarga
4 ulasan
8.5/10
Luar Biasa
Diposting pada 21 Jul 2025
It was good hotel with good location and friendly staff and food
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest,Thank you for taking the time to share your feedback with us.We’re pleased to hear that you enjoyed your stay in our Two-Bedroom Premier Apartment and appreciated our location, friendly staff, and food offerings. Your kind words truly encourage our team to continue delivering warm and welcoming service.We hope to have the opportunity to welcome you back for an even more memorable stay in the future.Best regards,Mia PhamGuest Service ManagerSomerset West Point Hanoi
Chong Kian
Executive King Studio
Check-in Des 2024
Traveler bisnis
4 ulasan
9.0/10
Sangat Baik
Diposting pada 5 Feb 2025
I had an amazing stay! The view of the lake from the window was absolutely stunning. I will definitely be back and next time, I'll bring my family.
Terjemahkan
Tanggapan dari Properti: Dear Chong Kian, Thank you for taking a moment to share your experience at Somerset West Point! We are so pleased to hear you found our service and facilities to your liking, as we are committed to providing high-quality customer service, and we’re thrilled to hear our team made a good impression on you. We hope you’ll visit us again soon.Kindest RegardsParleen KaurGeneral Manager
Kazza P
Executive King Studio
Check-in Nov 2024
Pasangan
15 ulasan
10/10
Fantastis
Diposting pada 3 Jan 2025
A fabulous stay. We booked an executive studio for 5 nights, and it certainly did not disappoint at all.
It was fully equipped with everything that you needed. We had a smart tv,a washer dryer, and a fully fitted kitchen.
The breakfast was plentiful and a wide selection. The breakfast was included in the price we paid.
On the 4th floor there is a gym, sauna and steam room with a massive swimming pool. There is a Korean restaurant and a golf simulator. For children, there is a large soft play area.
There are some local things to do within 100 metres of reception.
Terjemahkan
Tanggapan dari Properti: Dear Kazza P, Thank you for choosing Somerset West Point, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation, and the facilities and services offered at Somerset West Point. Your kind feedback of our service will be shared to the team as this will encourage all of us to strive for better. Our property aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to Somerset West Point in the future.Kindest RegardsParleen KaurGeneral Manager
Tamu
Executive King Studio
Check-in Feb 2025
Keluarga
5 ulasan
9.5/10
Menakjubkan
Diposting pada 14 Apr 2025
Overall experience was nice, staff is friendly and room is very clean
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest,We're so happy to hear you had a wonderful experience! We strive to provide exceptional service, and it's wonderful to know we met your expectations. Thank you for choosing us!Warmest RegardsParleen KaurGeneral Manager
Hasnien
Apartemen Executive 2 Kamar Tidur
Check-in Nov 2024
Keluarga
6 ulasan
10/10
Fantastis
Diposting pada 15 Jan 2025
Great place to stay, our room had a washing machine and dryer and the room was very spacious.
Terjemahkan
Tanggapan dari Properti: Dear Hasnien,Thank you for sharing your positive stay experience with us!We are delighted to read that you were well looked after by our team at Somerset West Point! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery.We thank you again for choosing to stay with us and we look forward to having you back soon.Sincerely Yours,Parleen KaurGeneral Manager
NanR
Executive King Studio
Check-in Okt 2024
Bepergian dengan teman
9 ulasan
10/10
Fantastis
Diposting pada 16 Jan 2025
Great location with all necessities. The studio was well equipped. Breakfast selection was good. Enjoyed our stay.
Terjemahkan
Tanggapan dari Properti: Dear Nanthini Ramalo,Thank you for taking a moment to share your experience at Somerset West Point! We are so pleased to hear you found our service and facilities to your liking, as we are committed to providing high-quality customer service, and we’re thrilled to hear our team made a good impression on you. We hope you’ll visit us again soon.Kindest RegardsParleen KaurGeneral Manager
Lauren Yeh
Executive Studio
Check-in Mar 2024
Traveler solo
18 ulasan
8.0/10
Luar Biasa
Diposting pada 3 Mei 2024
Very nice staff service , location abit far to the old quarter area, but it acceptable. Reasonable price.
Will choose it again next time back to Hanoi.
Terjemahkan
6/8
Tanggapan dari Properti: Dear Lauren, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Somerset West Point. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Kindest RegardsParleen KaurGeneral Manager
Michael
Apartemen Executive 2 Kamar Tidur
Check-in Agt 2024
Keluarga
5 ulasan
10/10
Fantastis
Diposting pada 6 Okt 2024
Very good
Terjemahkan
Tanggapan dari Properti: Dear Michael, Thank you for the lovely review! Our goal is always to exceed your expectations! We look forward to welcoming you back to Somerset West Point soon. Kind RegardsParleen KaurGeneral Manager
BaLinh
Executive Studio
Check-in Jul 2024
Traveler bisnis
7 ulasan
10/10
Fantastis
Diposting pada 6 Agt 2024
Staffs at hotel are so great!
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest,Thank you for taking a moment to share your experience at Somerset West Point! We are so pleased to hear you found our service to your liking, as we are committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Kindest RegardsParleen KaurGeneral Manager