To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.3
Amenities8.5
Service8.5
Cleanliness8.7
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All reviews(257)
Positive reviews(241)
Reviews with photos/video(88)
Delicious breakfast(18)
Great location(18)
Great swimming pool(12)
Has an infinity pool(11)
Well decorated(11)
Perfect for business trips(11)
Luxurious(9)
Shower difficult to use(9)
Negative reviews(16)
NicoleStanciu
Golden Executive King
Stayed in Feb 2025
Couples
17 review
10.0/10
Outstanding
Posted on Apr 4, 2025
A very nice and eccentric hotel. Excellent hotel. Recommendation: a little more attention to the cleanliness of the balconies and the pool - it's a shame that it is not valued.
Tuktuk567
Golden Classic King
Stayed in Feb 2025
Other
36 review
9.5/10
Amazing
Posted on Mar 29, 2025
1st floor restaurant is tasty but not reasonable price. There isn't any staff at the door to open for customers. Breakfast is normal, too many indian choices.
Guest User
Golden Classic King
Stayed in Nov 2024
Couples
23 review
8.0/10
Very Good
Posted on Dec 29, 2024
The rooms are spacious and clean and the toilet is also big and equipment with automated bidet seat and a gold bathtub.
The location is convenient to get food around the area and there is a circle k convenience store nearby.
However, the breakfast wasn't so fantastic as the selection was not much for cooked food and the taste was not really nice.
BEA213
Golden Classic King
Stayed in Nov 2024
Couples
12 review
7.0/10
Posted on Dec 8, 2024
This old is new however it feels old and not as nice. The location is a bit off and not near the Hanoi old quarter and takes a while to get there due to traffic. Overall an okay hotel but definitely nothing crazy
Guest User
Golden Classic Twin
Stayed in Oct 2024
Travel with friends
1 review
8.5/10
Very Good
Posted on Nov 14, 2024
Overall the hotel is good but far away from old quarter which is the main hub. Clean place. Breakfast spread is amazing. The infinity pool is a must try.
CL2611
Golden Classic King
Stayed in Mar 2025
Couples
31 review
9.5/10
Amazing
Posted on Apr 17, 2025
Great experience. Foreigner has more portion than local. Staff are fluent with English and easy to understand
Khyzzer Lubrico
Golden Classic Twin
Stayed in Nov 2024
Business travelers
6 review
10.0/10
Outstanding
Posted on Feb 25, 2025
Excellent. Service is good, staff have pleasing personality
Venkat
Executive Suite
Stayed in Mar 2025
Family
1 review
6.5/10
Posted on Apr 13, 2025
1) Very poor service quality by staffs starting from bell man, front desk, breakfast service staffs.
2) Room is amazing and same as what we see in the pictures. Everyone of us loved it.
3) Got free birthday decoration with balloons and it was perfect. thanks to that
4) quite a distance from the city center
If you are not concerned about the service quality and staffs attitude, I recommend the stay here. If service quality is equally important for a comfortable stay then I won't.
Since I see various dept staffs with attitude, I trust the problem is at the management more than the staffs. Please look into this, The hotel is beautiful and can deliver high standards.
Guest User
Golden Deluxe King
Stayed in Aug 2024
Travel with friends
16 review
10.0/10
Outstanding
Posted on Nov 6, 2024
Luxury at its best, spacious, clean and a wonderful breakfast spread. The staff were also very friendly.
Afrela
Golden Deluxe King
Stayed in Feb 2025
Solo travelers
7 review
9.0/10
Great
Posted on Mar 30, 2025
Out of this world!!! All gold plated I felt soo rich lol and amenities are top of the line I stayed here every time I’m in Hanai to make me feel regal🤨
Guest User
Golden Executive King
Stayed in Sep 2024
Travel with friends
16 review
9.0/10
Great
Posted on Oct 10, 2024
Amazing rooftop pool. However, breakfast needs more options
6/12
Anonymous User
Golden Classic Twin
Stayed in Jan 2025
Solo travelers
5 review
7.0/10
Posted on Mar 17, 2025
The highlight of the trip was this golden bathtub in the room. Place has nice aesthetics and sparks of gold. It’s a little far away from old quarter but otherwise nice hotel. Overall good stay.
Guest User
Premier Lake View King
Stayed in Jul 2024
Business travelers
4 review
10.0/10
Outstanding
Posted on Oct 27, 2024
Nice facility and supportive team. Suggest for people you have short stay in Hanoi.
Guest User
Golden Classic King
Stayed in Dec 2024
Family
17 review
8.5/10
Very Good
Posted on Jan 14, 2025
The hotel is nice.. It's very well furnished, but the service are it up to the level you expect when entering the hotel
汪怡寰
Golden Classic King
Stayed in Nov 2024
Business travelers
1 review
10.0/10
Outstanding
Posted on Dec 29, 2024
The hotel service is very good, the service staff are very professional, and the overall room hygiene is also very clean. Have a pleasant stay! (The food is delicious, too)