Ulasan Gem Premier Hotel & Spa

In the very centre, near the cathedral, many restaurants and cafes

No body on reception they didn’t have a restaurant for breakfast and the room wasn’t very clean

The location is good for travelers. The breakfast in a nearby hotel is nice. The service is good, can book tax to airport

Никому не рекомендую. Фото на сайте и в реальной жизни- 2 разные истории. Фото настолько отличаются, что я бы задумался над тем чтобы временно убрать этот отель из приложения, дабы уберечь приезжающих туристов. Номер убитый, раковина вечно протекает, из душа вытекает. Воду настроить нельзя, там или кипяток, или холодная вода. Кондиционер работает через раз и то, в режиме заморозка ниже 0 по цельсию. Единственный плюс- это мужчина что ждал нас до 3 утра пока не приедем с аэропорта.

房間很小 在巷子裏面也不太好找，沒有看向室外窗户，有一個靠向樓梯的窗户，並且沒有窗簾，晚上樓梯燈一直亮，房間也會被照亮，睡得很難受

沒拍照片 真的不好意思拍 這酒店太差了 沒有餐巾紙，沒有垃圾桶，浴巾都爛了，都不換，給大家避坑，最好不要住，早餐也差

시설이 매우 열악합니다

등이 떨어져 있어요.

河內住過最差的酒店，沒有之一，實際大小與標註差的很遠，房間小且臟，不推薦

We may not have read enough reviews before booking in here. But really, except for the location in the heart of old town we really did not want to spend any time here. I found the air stagnant, the shower was a bathtub with shower wand with no mount. For a tall person it was awkward and the floor would be drenched. Not that we need a tv, but ours was fuzzy and even with request for service it was rebooted but no better. There was never anyone at the front desk. The Spa appeared to be closed, scooters were parked in it. I get it that these are old buildings and we stayed in many like this because 'character' and 'heritage' hotels are usually so rewarding. Not so much at the Gem.

Stayed one night and the other was cancelled last minute. Jenny was rude and unhelpful and I had to find alternate accommodation. Room was basic, TV didn’t work and very noisy. Would not stay again due to Jenny’s bad attitude.

It was our worst stay ever! Don’t go to this hotel! We arrived late in the night and then they moved us to a different hotel close by. In the morning they told us that we need to move the hotel again. The communication was really bad. They told us that the hotels don’t cooperate and we need to arrange the move by ourselves. We went on a tour the day and when we came back they moved our whole stuff to the other hotel. Once we arrived there to hotel room was very dirty and we had a water leak in the bathroom. Surprisingly the breakfast was at the other hotel where we stayed the night before (but they don’t cooperate). We felt so unheard that we couldn’t stay there one more night.

We arrived to be told there were no available rooms despite having pre booked and payed.

Staff are amazing and friendly very helpful. Location of the hotel is great within a 5 minutes walk from all the important destinations and some great food spots. WiFi is very temperamental so doing work was difficult. And the walls are quite thin so if someone is noisy you can hear it clearly