Ulasan Gloud Hotel

The staff are amazing! Very interactive and helpful! They even go out of their way to assist you. Just by the hospitality I felt here I would want to stay here next time I visit Hanoi. The rooms are spacious and kept clean and tidy. They have a great buffet breakfast selection. They also have a wonderful manu for meals at the lobby cafe area. Easy to arrange for taxi or grab rides from location.

Good location

我在這家飯店的住宿體驗非常棒。我沒有怨言。房間乾淨整潔，設施齊全，符合五星級飯店的要求。工作人員很友好而且樂於助人。無線網路速度很快。早餐的食物供應和介紹都很棒。他們的大多數員工都會說和理解英語，這非常有幫助。特別要感謝 Robin，在我們晚上 11 點完成工作後，他很樂意為我們服務到凌晨 2 點。米。堅持下去，羅賓！我們很快就會回來！

不錯，前台小哥Hieu is very nice, 英語很好，態度特別好，早餐還不錯，櫃枱訂更便宜一點

真的很不錯哦，服務態度超級好的，每天上下樓都會打招呼，行李也會幫忙提送，幫忙開車門，遇到在越南不會的，衹要問前台就好了哦

베트남출장으로 5일 숙박했는데, 불편한거 없이 잘 다녀왔습니다. 생각보다 넓어서 사용하기 좋았고 청결했습니다.

대체적으로 깨끗하고 친절했으며 조식부페가 평균 이상 입니다.

酒店地理位置優越 房間裏面設施齊全 服務態度好 值得一住

周圍交通方便，吃飯也方便，出差选择了这里，还不错

環境和地段都不錯，旁邊有個KTV是和雲南燒烤，是個驚喜

垃圾酒店，衞生各方面都很爛

挺好，服務非常好

we three stayed in Gloudhotel a week for neighbour exhibition, delicious breakfast and luxury room gave us good impression always. We never worried of being strangers of this city via their warmhearted help to guide the beCar driver to take us to the wonderful citywalk. especially, it was grateful to the driver send us to airport, we forgot a telephone in the car, he turned back and returned the mobile in the airport. thank you very much, it is a perfect trip.

My stay at this hotel is superb. I have no complaint. The room is clean & spotless with amenity that you can find in 5 stars hotel. The staffs are friendly & helpful. Wifi is fast. The breakfast foods offering and presentation was great. Most of their staffs can speak & understand English which is very helpful. Special shout-out to Robin, he was eager to serve us till 2am after we completed working at 11 p.m. Keep it up, Robin! We'll come back soon!